KB Home Reviews in Jacksonville St. Augustine, FL

Great team-Rob in sales, Fidel on construction, Chris and Sean on the loan side. The house turned out even better than we imagined !

Everyone in each department has responded in a timely manner when I had questions and concerns.

Overall I am happy with the house except the road noise that can be heard very loudly from my bedroom. The windows needed to be soundproof. Otherwise Bill (the superintendent) has been exceptional with everything we have needed or with our concerns.

Fair and trying hard to get work completed or repaired, He is working with all kinds of subcontractors that may or may not do quality work and he does address it. These things are being corrected as promised.

Excellent buying experience with Scott. Great home design. Construction managers were responsive to any issues discovered since moving in.

Kb was easy to work with and our team of people always kept us up to date.

From touring the model to final inspection the process was smooth for this first time buyer. Each step was explained with patience. The design center experience was exciting and fun. I am thrilled with my new home.

This was a great experience

I can't say enough about my new KB Townhome. It's centrally located, offers a beautiful design aesthetic and thrilled that my equity is growing!! KB staff are excellent, friendly and down to earth.

I would buy from them again.

The entire staff that assisted me did an excellent job.

Working with the Dan, the Supervisor post closing, he was very communicative and thorough in checking in on my satisfaction with quality of the work and addressing any concerns.

KB offers very appealing layouts and upgrades. Without going crazy on upgrades, I selected just the right amount to really create a beautiful home that I love. There have been issues that I’ve run into with the building of the house. Everyone at KB seems very responsive with taking care of what needs to be done, but I do have to constantly check in for everything to get done. I wish that there was a more organized way for KB to take care of their home buyers. I’m a single mother to 2 kids. Raising and taking care of them is my priority. I shouldn’t have to worry about remembering every little issue that I bring up to KB to ensure it’s completion. I closed in December 2020, and here in February 2021, they are still working on getting items taken care of. ... More

We are pleased with the experience and the help received from Phillip. Thanks

We were amazed by the time and effort put into helping us make our home our own. The selections are amazing and plentiful. Even with COVID they were able to timely plan with us and provide ample time to get selections down.

The electric bill is really low for a 2 level home. First month was around 75!

I highly recommend KB Homes to anyone considering purchasing a home. Naz and Brian were our 2 main contacts and they both did a great job getting us in the house built to our specifications on time as promised.

Fidel is an amazing super! He explains everything you need to know and treats you like family. 10/10 recommended.

It was great working with Chris & Jason

Agent and second Superintendent were great. The first Superintendent was not willing to communicate or push to get us in when we needed. I’m thankful he was removed. The Loan Officer was also great!

Had a plumbing issue within the first day after closing, my home was not complete before the move on. Surround sound wasn’t installed or the screened in patio. Issues were resolved quickly. The house overall is beautiful and nicely built once the issues were addressed and fixed.

No complaints, very satisfied with the entire process and quality.

Love the space and design of my home

Good customer service. KB were quick to address any issues my wife and I had with the home after moving in.

The individual from KB Homes who sold me the home was great. Always there to help and get answers quickly.