KB Home Reviews in Jacksonville St. Augustine, FL

This is the 2nd time I have used KB Homes to build a home! When the process began, we were living in North Georgia. Everyone was very flexible in being able to schedule appointments. The design center is one of my favorite things because it allows you to make your home exactly what you are looking for. The building process was very easy and the building superintendent, Fidel, is awesome! He was available to answer any questions and since closing, he has handled all issues we have had.

The neighborhood and the layout of the home

I would like for the contractor to come finish my house

I was able to close on my house sooner with the builder being done before the expected date.

Justan made promises to get what he wanted ( a good review) and then never did anything, never heard from him since.

Great builder. Excellent fit and finish. Responsive people all the time. Highly recommend. Love my house!

Great experience overall, great staff!

KB MAKES EVERYTHING SO EASY

Worse experience ever, never again with kB home

Very professional and courteous service, answered all our questions and responsive to any issues.

KB was great with every step. They took the time to explain and collaborate with us to make our experience smooth and seamless. We appreciated every person who helped us with this process in buying our 1st home.

Supposed to have a 1 year warranty on issues but there is no point of contact, the buying experience was horrible and they locked me into not using a realtor. The floors are warped in several homes in this community, the irrigation and land sloping is not bad. Constant issues, I wish KB just followed through with their promises.

Fast punch list scheduling and great customer service.

Awesome though the progress

Long story short, the KBHomes staff were really great on every section of the buying purpose.

Everything was ready on time if there was a problem the team was diligent to get to fixed.

It was a enjoyable house buying process.

We had a great experience with Justin as far as building was concerned. He was quick to answer any questions and address any issues. I would recommend him to anyone looking to build a home!

Matt, the construction supervisor was fantastic, He made sure the process was smooth. Addressed any issues immediately

Great experience. They are very responsive to any needs and questions you may have. Their Super intendant Matt was awesome and made sure we were happy with everything from start to finish.

I would definitely buy another home with KB

Had a great experience, professional, responsive, we had a few minor issues after we moved in, but we made the Superintendent Tyler aware, he personally visited our home and took care of it. It’s all resolved now. I would recommend KBHomes

Great all around experience. Always able to get answers to any questions we needed along the whole build and buying experience.

It would be great if could stay a week or two to check over everything before signing. So you can see what need to be fixed or more attention received

Things had been resolved from the pressure of closing and not having my appliances in my house at the time of closing but there has been so much turnover in superintendents that issues I had just fell through the cracks. There is no follow-up anymore. Once you close - it's like you don't matter anymore.