What Homeowners Have to Say About KB Home in Jacksonville-St. Augustine

Read the 127 homeowner reviews of KB Home's new homes in the Jacksonville St. Augustine area. Jacksonville St. Augustine homeowners rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.5 out of 5 stars
in the Jacksonville-St. Augustine area

star-rating

127 Reviews - 26 Communities

5 ★(91)

4 ★(17)

3 ★(13)

2 ★(4)

1 ★(2)

Quality 4.5

Trustworthiness 4.6

Value 4.5

Responsiveness 4.4

star-rating KB Home Delivers Optimum Home Buying Experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Thomas M.
  • Saint Augustine, FL
  • February 04, 2020

The sales representative, Trish, kicked off the process with a helpful, thorough, and professional approach with our ultimate happiness and satisfaction as her primary goals. Andre, the building superintendent, made certain that each step in the building process was completed to our satisfaction. The KB Home vendor partners were obviously vetted to ensure that they met the high standards of KB Home. Post move-in, Trish has checked in on a regular basis. Andre has been incredibly attentive and helpful in fixing every little "irregularity" that we have brought to his attention. It's been a fabulous and totally painless experience! Quality and workmanship have been outstanding. Prospective buyers should look to KB Home! ... More

star-rating Amazing home great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Kevin R.
  • Jacksonville, FL
  • January 18, 2020

Had a great experience buying and building our home with kb at logan pointe in jacksonville

star-rating Great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Michelle A.
  • Jacksonville, FL
  • January 15, 2020

The home building process was fun, timely, and professional. Any questions I had along the way were answered quickly and confidently. Any initial repairs were also handled in a timely and friendly way as well.

star-rating KB Home meets all expectations on our new Dream Home!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Rebecca W.
  • Jacksonville, FL
  • January 15, 2020

KB Home was wonderful to work with in all areas of the buying experience. From starting with our wonderful sales person, Lucy, to the Design Center with Kristina (so much fun picking from all of the beautiful options) to working with our fantastic Superintendent, Justin! Everyone made sure all of our expectations were met and we were completely happy with our new home! ... More

star-rating Outstanding

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jacob K.
  • Jacksonville, FL
  • January 15, 2020

I’m very much Pls wth the work KBHOMES put into making my dream come alive again for home ownership.

star-rating Great service and Customer service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • John R.
  • Jacksonville, FL
  • January 14, 2020

Nothing bad to say about my experience

star-rating Great job

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Gerald M.
  • Saint Augustine, FL
  • January 14, 2020

Wonderful home

star-rating KB Home - Excellent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Hieu N.
  • Jacksonville, FL
  • January 14, 2020

Excellent

star-rating Great Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jerry E.
  • Jacksonville, FL
  • January 14, 2020

The entire team was very helpful in securing the home as well as the home loan and insurance. Sales staff was very informative, the builder answered all my questions and whenever there was anything that needed attention, it was takes care of in a timely manner. ... More

star-rating KB Home - Great Choice

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Cecilia O.
  • St Augustine, FL
  • January 14, 2020

The team at KB Home are well trained and easy to interact with. Always willing to assist or office guidance with any questions asked of them.

star-rating Very happy with the finished product.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Tiffany C.
  • St Augustine, FL
  • January 14, 2020

All work was expedited in a timely fashion, anything I needed after the sale was fixed with the Help of Will in Castine Cove.

star-rating KB Home - Great

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Alexander S.
  • St Augustine, FL
  • January 14, 2020

Great

star-rating Fidel made everything right!!!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Marcia K.
  • Saint Augustine, FL
  • January 13, 2020

The KB superintendent Fidel was great! He was super responsive and took care of any issues very quickly. I would buy another KB home again as long as I could have Fidel as my point of contact!

star-rating Outstanding experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Zeleste S.
  • Saint Augustine, FL
  • January 09, 2020

My husband and I are first time homeowners and the entire process from start to finish was seamless and a great experience.

star-rating KB Home - Friendly staff that has responded quickly to almost all of my

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Andrew C.
  • Saint Augustine, FL
  • January 08, 2020

Friendly staff that has responded quickly to almost all of my questions/concerns

star-rating KB Home - Great service and knowledgeable friendly team that worked excellent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Brian P.
  • Jacksonville, FL
  • January 08, 2020

Great service and knowledgeable friendly team that worked excellent in tandem to provide great customer service and get the home done!

star-rating KB Home - The whole process was pretty easy.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Stacey M.
  • St Johns, FL
  • January 07, 2020

The whole process was pretty easy.

star-rating KB Home - Brian helped out a lot during the building process

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Tyler P.
  • St Johns, FL
  • January 07, 2020

Brian helped out a lot during the building process

star-rating We Love our KB Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Theodore M.
  • Jacksonville, FL
  • January 07, 2020

From the beginning of the process of sitting down with the KB salesman to picking out the items we wanted in our home to the building, financing and finally moving in the process went smoothly. KB's finance Department was very helpful and friendly and professional, it was a pleasure working with them. The construction crew gave me weekly updates and actually where able to move up our closing date due to our needs and still were able to meet expectations of a nicely built home. ... More

star-rating Happy to be home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Alyssa M.
  • St Johns, FL
  • January 07, 2020

So happy everything was on time and just happy to be in our forever home.

star-rating KB Home - Well-built home with all the options one could want.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Jacksonville, FL
  • December 15, 2019

Well-built home with all the options one could want. Very happy with the way it turned out.

star-rating Truly satisfied

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Zach D.
  • Saint Augustine, FL
  • December 04, 2019

The whole process from sales (Bobby - awesome) to fixing stuff after moving in (Andre - fantastic) was pretty seamless. Everyone has been helpful and quick to respond when we’ve had a question or issue.

star-rating Blessed KB Homeowner

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Matt T.
  • St Johns, FL
  • December 03, 2019

Very pleased with the entire process from sales, construction, financing and all the support and help we have received post close.

star-rating Great Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Samuel R.
  • St Johns, FL
  • November 21, 2019

We got a great home. Our sales person Angie and Contruction Manager Brian where on top of everything. I would definitely recomend a KB Home. There were some minor problems that were fix right away. The best thing was getting our home ahead of time. Thanks Angie and Brian for a great home. ... More

star-rating Nice new home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jon C.
  • Jacksonville, FL
  • September 25, 2019

Nice new home