KB Home Reviews in Jacksonville St. Augustine, FL

We love being a brand new home and neighborhood. For the most part, the entire process was very smooth and easy. We were very pleased with the purchasing, designing and paperwork side of the process. The structure and materials of the home are great but we are disappointed with the level of detail on the workmanship. It is clear that the houses are being cranked out and there is no standard set for a clean/neat job or for the workers to pay attention to detail. The caulking, trim, paint, corners and edges are very sloppy and rushed. Its unfortunate because this is what you see on a daily basis. We are still waiting on touch-ups/repairs to be completed after being in our home almost two months. ... More

Very timely. The KB design center was excellent. Building superintendent was excellent.

We had a great experience overall.

100% satisfied!!

Variety of floor plans.

We had a great experience would defiantly recommend to other future home buyers.

Love our new home!!!

Quality control was non-existent. Very frustrating when promises are made to fix issues and appointments are repeatedly blown off and go unresolved. KB has no regard for integrity or quality. Refuse to display my name to avoid repercussions. Try any other builder

Got an awesome new house !!! Love the high technology and the design too according to your wish ...

Had a great experience, would recommend!

Great job we love our new home

Nice and spacious

I’m really satisfied with my first home!

The staff has great patience and if I had any issues or concerns they were resolved through proper chain of command. I got great sq ft. for my home in regards to comparison on pricing with other home building companies. The community is quiet and I was pleased with the color selections of the home. The a la cart process which allows unique personal design. The loan department explained in great detail how the process worked (First time home owner). The salesperson contacted throughout the whole process and after closing. The contractors/superintendents took time ensure the home was built properly and timely during the time of Covid-19 (closed on 4/17/2020). ... More

The responsiveness has been amazing. They've had challenges given I moved in just as the city was going into the "safer-at-home" measures. Having said that, I'm finding so many nail holes not filled in. I see what looks like flakes on the walls, but when I touch the flakes, they are actually poorly covered nail holes that when touched flake off to show the underlying drywall and nail. I have a shower stall in the master bath, but the tile cuts are uneven making it look like the work was not done by a professional. It was a difficult decision to buy a house in this price range - I think I expected the few upgrades that were done to be impeccably done. ... More

Tyler was awesome and helped fix our dishwasher and shower heads.

The house turned out nice a quickly

For the price I paid for my home. I am very surprised of a lot of the issues, that I am coming across. And, when advising of the issues, I am not getting them resolved. I asked, since I am not getting issues resolved, if my warranty be extended. I was advised no.

Overall quality so far is good, love the neighborhood and problems we have experienced have been handled rapidly. Request Fidel for a super he is excellent and ensure you get Robert for your home lending advisor

All aspects of the purchase process met my expectations from sales, display studio to construction and finally the follow up.

THEY ARE KNOWLEDGEABLE, TRUST WORTHLY. WORK WITH YOU TO GET WHAT YOU WANT AND QUICK TO RESPOND.

I wasn't sure what to expect because I had heard that KB was a so so builder but I can honestly say that they are amazing. Nancy, Jayson, and Brian were helpful, responsive and attentive. They anticipated things we needed and were ready with answers and solutions when we needed them. My parents built with Richmond American so we were expecting certain issues but we had none. Our home is sturdy and efficient. Honestly it's built better than my parents and we paid much less than they did for a comparable home. I would build again with them in a heart beat.

I don’t like nothing how build the house to much mess and damage tael it’s really bead very big line between ceramic in shovers all silicon its ready pool off ground it’s broke water can likes behind ceramic my door from garage to inside at house I cannot close its all the time open In kitchen it’s very chip material I make big miss take to by this house sun I found another place i can put the pool I will sale this house and move from here i have house bin in 16 y magnolia build it’s very good shape and materials. I move here because I need bigger place more rooms master room it’s very big and three rooms it’s so small now god plane inside. ... More

Everything went well with a few hiccups along the way. We are settling in and getting the hiccups worked out. Still need a few things done. Very disappointed in the landscaping. Small ailing plants. Definitely C grade. A lot of dead grass. They came back and took out a lot of it but simply didn’t finish. Now we have several large areas with no grass. I will call super about it soon.

Enjoying my new home