What Homeowners Have to Say About KB Home in Jacksonville-St. Augustine

Read the 127 homeowner reviews of KB Home's new homes in the Jacksonville St. Augustine area. Jacksonville St. Augustine homeowners rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.5 out of 5 stars
in the Jacksonville-St. Augustine area

star-rating

127 Reviews - 26 Communities

5 ★(91)

4 ★(17)

3 ★(13)

2 ★(4)

1 ★(2)

Quality 4.5

Trustworthiness 4.6

Value 4.5

Responsiveness 4.4

star-rating Great value!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Norma M.
  • Jacksonville, FL
  • September 13, 2019

I was so pleased with the design options that were available. The Lincoln floor plan is a great one for an elderly person. My 84-year-old mother loves her new house! The workmanship was great; and we had an awesome superintendent. I would definitely recommend KB Homes! ... More

star-rating MY piece of heaven

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Saint Augustine, FL
  • September 10, 2019

The sales people are so friendly and helpful keeping you weekly up to date on progress of your home. If you are out of state, that is so comforting. The studio takes stress out of picking so many things. The building supervisor is so organized. He works really hard to accommodate! You will no be disappointed with KB homes. ... More

star-rating Excellent Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Michael M.
  • Saint Augustine, FL
  • September 03, 2019

My wife and I are very happy with our purchase. KB was amazing to work with from the sales staff, studio staff, construction staff, and the warranty staff! Each and every interaction was pleasant and professional. Usually, there is at least one negative interaction but not with this team. 5 stars across the board. Would highly recommend KB Home to anyone looking for an awesome home personalized to their liking. Love our home. Love the neighborhood. ... More

star-rating Awesome

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Roosevelt E.
  • Jacksonville, FL
  • August 08, 2019

It's an experience

star-rating CONVENIENT, ROOMY, COZY, NICE

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Eugene A.
  • Jacksonville, FL
  • July 24, 2019

convenient mortgage application process. worked with my schedule precisely having house ready to move in as promised. so we had two closings at the same day for selling my old house and buying a new one at the same day!!! remarkable !!! no hassle, KB homes following up if any issues and fix them to your satisfaction. honored KB homes 5 stars.. worthy ... More

star-rating Great home buying experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Matthew E.
  • Saint Augustine, FL
  • July 23, 2019

KB made buying a new home so easy. They helped us at each step of the way. I would recommend KB to others looking to buy a new home.

star-rating Happy Customer!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Steven B.
  • Jacksonville, FL
  • June 18, 2019

Logan was helpful and attentive to our requests. Great experience .

star-rating Awesome

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Charry T.
  • Jacksonville, FL
  • June 18, 2019

The easiest house to build and buy! From sales to design to construction... awesome!

star-rating Great Home for perfect price

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Jacksonville, FL
  • June 11, 2019

I love kb home builder who builds budget homes with quality materials. I will also recommend them to my friends as they are very responsive to our concerns and resolves it in a timely manner.

star-rating KB Home - Good help from Mr.Logan

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Sejal P.
  • Jacksonville, FL
  • May 22, 2019

Good help from Mr. logan

star-rating WONDERFUL EXPERIENCE

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Timothy G.
  • Jacksonville, FL
  • May 22, 2019

Sales staff Chasity and superintendent John were very knowledgeable and extremely professional. We are happy with our home.

star-rating Under promised and over delivered

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Cephus W.
  • Jacksonville, FL
  • May 15, 2019

Class Act

star-rating Surprise that overall great Job

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Mitchell P.
  • Jacksonville, FL
  • May 03, 2019

We are pleasantly surprise that KB Home Builders as a production builder has done such a great job. That the staff overseeing the building of our home was responsive to our questions and comments and made every effort to try accommodate us where they could and if they could not accommodate they explain to us why. The staff at the design studio was accommodating, understanding, and of great help in making the many choices we were faced with. Overall our experience was very positive and we are pleased to have chosen KB Home Builder as our builder. Great Job KB Home Builders we give you 5 Stars.. ... More

star-rating good

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Yisu J.
  • Jacksonville, FL
  • May 01, 2019

Our contractor John is very nice and reliable.

star-rating Good quality

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Freddy C.
  • Jacksonville, FL
  • May 01, 2019

Just moved a few weeks ago. Everything as KB. Promised

star-rating We love our new home by KB!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Selena S.
  • St Johns, FL
  • April 17, 2019

We were extremely satisfied with the level of professionalism and quality of workmanship we experienced with KB Home. Highly recommend them!

star-rating Price Park

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Nageshwar R.
  • Jacksonville, FL
  • April 08, 2019

It was a good experience buying a home with KB homes. We had few hiccups along the way but those were taken care after sometime.

star-rating A pleasant home buying experience! We had few problems and KB employees (Brian, Angie and Rena were so helpful).

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Joseph S.
  • St Johns, FL
  • January 30, 2019

Great attention to features we wanted in our new home. Two visits to design center to chose and finalize selections. Would buy KB again. They build a good house for the money.

star-rating Overall great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Maria M.
  • Jacksonville, FL
  • December 20, 2018

I’d highly recommend KB Home! Great customer service and the buying process went smooth from start to finish. Very happy with my new home.

star-rating KB Home - Long story short, the KBHomes staff were really great on every

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Alexis P.
  • Jacksonville, FL
  • November 25, 2020

Long story short, the KBHomes staff were really great on every section of the buying purpose.

star-rating KB Homes

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • George S.
  • Saint Augustine, FL
  • January 09, 2020

Great job by KB Homes. We’ve built several homes in the past, and this was by far the easiest transaction ever

star-rating Great home and great location

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Jacksonville, FL
  • January 07, 2020

Home layout is great and just the right size. Neighborhood is small and quiet. Rob was a fantastic salesman to work with. Extremely helpful in finding funding and working through issues. Logan and Tyler have been great supers to respond to questions and issues. ... More

star-rating Great value....

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • James E.
  • Saint Augustine, FL
  • January 07, 2020

exceptional superintendent....

star-rating Happy with our KB home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Pattie A.
  • Saint Augustine, FL
  • September 17, 2019

We have been in our KB home for a little over 1 month. So far, we are very happy here.

star-rating KB Home - The quality of the products and the work is excellent.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Marcelo L.
  • Jacksonville, FL
  • July 25, 2019

The quality of the products and the work is excellent.