KB Home Reviews in Lakeland Winter Haven, FL
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What Lakeland Winter Haven Homeowners Have to Say About KB Home.
Read all 334 verified reviews from homeowners that built a new home with KB Home in the Lakeland Winter Haven area. Lakeland Winter Haven homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Lakeland-Winter Haven Area
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Customer Reviews
Excellent!!
- David S.
- Verified HomeBuyer
- November 15, 2020
- Winter Haven, FL
Excellent !! I would buy again with KB Home. The first quality treatment of both the sales staff and the construction team. They always answer my concerns.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great sales girls
- Pyle D.
- Verified HomeBuyer
- November 12, 2020
- Davenport, FL
The home is super energy efficient and very well built. I know because I sold lumber and building materials for over 40 years. I also built several homes in Pennsylvania and know that KB homes are built with extra care and quality.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - The overall experience was good but the loan process was an ordeal
- Anonymous
- Verified HomeBuyer
- November 10, 2020
- Winter Haven, FL
The overall experience was good but the loan process was an ordeal due to covid reasons
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great feaof the home
- Pyle D.
- Verified HomeBuyer
- November 06, 2020
- Davenport, FL
Everyone was very helpful. We did not feel rushed
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Nicely built home, just a couple of design flaws, pertaining
- Charlie M.
- Verified HomeBuyer
- October 22, 2020
- Davenport, FL
Nicely built home, just a couple of design flaws, pertaining the kitchen light placement, the hallway light placement entering the home from the garage, no screen door for the patio and the driveway could be a little wider to accommodate two vehicles. In addition, the garbage and recycling cans need an area on the side of the house to be placed, most likely some type of cement platform.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Buy Buy Buy , it’s a great community.
- John H.
- Verified HomeBuyer
- September 22, 2020
- Davenport, FL
Buy Buy Buy , it’s a great community.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New homeowner
- Sonia D.
- Verified HomeBuyer
- September 22, 2020
- Davenport, FL
Very happy with my overall experience with KB home. Definitely would recommend KB homes to new potential homebuyers.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mixed feelings, it all started good and finished really bad. Our sales rep was great and then it went downhill from there
- Nathanael M.
- Verified HomeBuyer
- August 30, 2020
- Davenport, FL
I don't know if the workmanship went down because of the Covid19 and we ended up with 3 different contractors working on our house. We did not get many chance to walk the house until then end. We had brought up some issues and was told it was part of the build. I had also pointed out some stuff to be fixed in our final walk and because the walk was the afternoon before the signing I could not verify that they were not fixed. We had to rush the closing because of the pandemic because there were so many uncertainties and felt like we were threatened to cancel the sale if we did not do certain ...
KB Home responded:
Hi Nathanael, I’m very sorry that you’re disappointed with your experience. We would love to have somebody contact you regarding these concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -Nick
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 3
Happy Happy Happy
- Maria G.
- Verified HomeBuyer
- August 25, 2020
- Winter Haven, FL
I love my home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
5 Star Experience
- Steven S.
- Verified HomeBuyer
- August 12, 2020
- Winter Haven, FL
The whole experience was excellent. You have an outstanding crew working for you from Rod, Ed and everyone else. I would recommend your company to everyone. We really feel like everyone went out of their way to make us feel comfortable. Each and every person we dealt with was professional and an expert at what they're doing. Thanks for the great experience KBi
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Excelente
- Henry P.
- Verified HomeBuyer
- July 26, 2020
- Davenport, FL
Excelente
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Thrilled with our NEW home!!
- Daniel G.
- Verified HomeBuyer
- July 07, 2020
- Davenport, FL
We did our research on builders in Central Florida and couldn't be more please with our selection of KB Home. They aren't the cheapest, but we fell like we got what you paid for. This is our forever home and we wanted to ensure we were picking a builder that we could feel comfortable with the quality of the workmanship. After move in, they've been quick to come address small issues that have creeped up (stuck door, paint and caulk touch-ups, etc). Very pleased after 6 weeks in.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Experience
- Crystal R.
- Verified HomeBuyer
- June 25, 2020
- Winter Haven, FL
My experience with KB Homes was great. My kids and I are very happy with our home! As a single parent, the whole experience was convenient. From sales to design studio, I felt informed on my options; then home insurance had an affordable and easy option straight through a company partner that communicated to the in financing directly. Everything was made simple for the busy life we lead. Our sales representative kept us informed on the progress of our home with text messages and pictures regularly, and our construction manager was easy to work with and kept us informed on all progress.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good but not great
- Douglas M.
- Verified HomeBuyer
- June 09, 2020
- Davenport, FL
Paid alot of money and have alot of warranty items that could have and should have been fixed before closing. Closing was a horrible experience. Showed up at 10am for closing only to find out closing was cancelled and it wasn't KB Homes who told me about the cancellation or why. I had to make alot of phone calls that day to get to close. It was something that could have been avoided with a simple phone call on KB Homes part instead I had to make numerous calls to push the process thru. Double check your process the day prior to avoid any surprises. They won't call you!
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Kb home
- Raquel V.
- Verified HomeBuyer
- May 26, 2020
- Winter Haven, FL
They helped me a lot and they have a great team. Excellent service
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Service was very good.
- Charles J.
- Verified HomeBuyer
- May 13, 2020
- Davenport, FL
Service was very good.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 3
Home quality
- Jacell S.
- Verified HomeBuyer
- April 30, 2020
- Winter Haven, FL
Overall great.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB is great
- Mike K.
- Verified HomeBuyer
- April 28, 2020
- Davenport, FL
No cons and if you have any, they will gladly assist you
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Contruction perssonal
- Michelle S.
- Verified HomeBuyer
- April 21, 2020
- Lakeland, FL
Super service
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Our Kb Home
- David R.
- Verified HomeBuyer
- April 14, 2020
- Davenport, FL
Great comunnity, great staff.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excelente very god we are happy with KB the whole team is special
- Bill F.
- Verified HomeBuyer
- April 14, 2020
- Winter Haven, FL
Excelente very god we are happy with KB the whole team is special
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KBHS Homes Customer Service is spectacular
- Nicholas A.
- Verified HomeBuyer
- March 31, 2020
- Lakeland, FL
Ben, Patty, and Isabeau are excellent and will always be there to reach out to and provide insight and assistance with any needs.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Preservation Pointe Review
- Kelli C.
- Verified HomeBuyer
- March 24, 2020
- Davenport, FL
We are very pleased with our home purchase. Preservation Pointe has excellent staff and work hard to meet your individual needs.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very responsible people
- Jose L.
- Verified HomeBuyer
- March 24, 2020
- Davenport, FL
Wonderful experience Marilyn is very social and she help a lot for the beginning to the end thanks
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Awesome
- Denis S.
- Verified HomeBuyer
- March 10, 2020
- Winter Haven, FL
Very responsible, excellent customer service.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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