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KB Home Reviews in Lakeland Winter Haven, FL

What Lakeland Winter Haven Homeowners Have to Say About KB Home.

Read all 326 verified reviews from homeowners that built a new home with KB Home in the Lakeland Winter Haven area. Lakeland Winter Haven homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.5 out of 5 stars in Lakeland-Winter Haven Area

326 Reviews in Lakeland-Winter Haven Area

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.4

Value 4.5

Responsiveness 4.3

KB Home in Lakeland-Winter Haven Area

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Customer Reviews

I made a mistake! Please Run Away when you can!

  • Emmanuel C.
  • Verified HomeBuyer
  • October 27, 2021
  • Davenport, FL

KB Home provided the worst home buying experience a builder could give. The workmanship is horrible (still having the house fix after 2 months of being closed) and even the pending items list at closing is still pending. I was given the wrong cooktop twice and I am still waiting on my new one. Holes on the wall, showers leaking, doors in bad condition, door knobs falling off, outdoor panels popping up, painting pealing, electricity problems, to name a few. Most of it has been blamed on COVID, but COVID cannot be faulted for bad workmanship. I was told that other buyers are going through the ...

KB Home responded:
Hi Emmanuel, We're very sorry that you’re disappointed with your experience. We would love to have somebody contact you regarding any concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -Tyler

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1