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KB Home Reviews in Orlando, FL

What Orlando Homeowners Have to Say About KB Home.

Read all 396 verified reviews from homeowners that built a new home with KB Home in the Orlando area. Orlando homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.5 out of 5 stars in Orlando Area

396 Reviews in Orlando Area

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Value 4.4

Responsiveness 4.4

KB Home in Orlando Area

View Homes

Customer Reviews

First rate treatment from start to finish

  • Leyla C.
  • Verified HomeBuyer
  • January 11, 2019
  • Orlando, FL

After hearing many horror stories about new builds, we were apprehensive about going through the experience. KB Home squashed all that. From our first visit to the Sales Center to the closing date we were treated with respect and honesty on all aspects of the build. What we like best is their continued follow up after we've moved in to ensure everything is as it should.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Anonymous
  • Verified HomeBuyer
  • January 11, 2019
  • Saint Cloud, FL

Great company to do business with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Joseph D.
  • Verified HomeBuyer
  • December 25, 2018
  • Orlando, FL

Be respectful with your builder and have patience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Mariella

  • Mariella Rosari R.
  • Verified HomeBuyer
  • October 16, 2025
  • Saint Cloud, FL

Everything were very transparent, very professional and good quality. I highly recommend KB Home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good

  • Franklin S.
  • Verified HomeBuyer
  • January 11, 2025
  • Saint Cloud, FL

Wonderful experiance very nice crew ..always show me that they really care and everything was on point...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great

  • Salvatore C.
  • Verified HomeBuyer
  • September 07, 2024
  • Saint Cloud, FL

It was Great Buying a house from KB homes

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great experience

  • Randy L.
  • Verified HomeBuyer
  • April 10, 2024
  • Clermont, FL

From start to finish everything went smooth. Any concerns were addressed quickly.

KB Home responded:
We're thrilled to hear that you had such a great experience working with our team, Randy!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

9 out of 10!

  • Robert B.
  • Verified HomeBuyer
  • September 12, 2023
  • Saint Cloud, FL

Overall, this was a great experience for a first time buyer. Only thing that could have been better is more effective communication from the customer service team about signed forms. They dropped the ball there. But the build is great and they’ve fixed any issues quickly.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Tony, Camille, Joe and their teams

  • Nicholas Ronald C.
  • Verified HomeBuyer
  • May 30, 2023
  • Mascotte, FL

Everyone mentioned above has done a great job and continued to follow up after closing as well. Tony has been great with following up with me with any issues, and was punctual with his appointments for anything that needed to be looked at. He did a good job keeping his word and maintaining his integrity to us when anything came up with the house. I do hope he continues to follow up with me even now that we have closed. Camille was great as well. She did her best to keep us informed with updates on the house. While she did her job very well, I hope she continues to follow up with her ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB values their relationship with their Customers

  • Anonymous
  • Verified HomeBuyer
  • April 13, 2023
  • Mascotte, FL

The KB Home buying experience was amazing. The process was seamless and I felt very confident going into my new home purchase. All of the team was very caring and ensured to address any concerns I had were taken care of.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

I would use KB Home again and recommend them to others.

  • Michael B.
  • Verified HomeBuyer
  • January 18, 2023
  • Clermont, FL

Everything came together at the end. The design center was awesome. Our contacts Johnathan and Mike were both great to work with. We had good weekly updates on the progress. The list of things to correct is small but taking a while to get some of those items completed. Overall, a great experience.

KB Home responded:
Thank you for taking the time to share your home-buying journey with us, Michael! Johnathan, Mike, and the rest of our team are excited to hear that you had a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Sales Rep - Rita

  • Emiliano P.
  • Verified HomeBuyer
  • December 03, 2022
  • Clermont, FL

Communication with our sales rep was excellent throughout the 11-month building period. We love Rita, she is not only a salesperson but a friend to our family now.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Mary

  • Mary Q.
  • Verified HomeBuyer
  • October 28, 2022
  • Saint Cloud, FL

My experience is nice , we are grateful!! KBH is a great Team!! Thanko you so much

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Edwin M

  • Edwin M.
  • Verified HomeBuyer
  • July 19, 2022
  • Saint Cloud, FL

The purchase experience was excellent, Joe in the sales team always kept us up to date with the development of the construction by sending weekly videos of the progress, it was a very beautiful process in which I have to highlight Don Carlos who solved us all the details at the end, I also want to thank all the other people who were involved in this whole buying experience, such as Jackie, Fabian, Joy, Kyle, Lauren, thank you very much for all the favors received, I highly recommend KBH to do the dream of your new home come true.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - The employees that we have contact are very kindness.

  • Renato F.
  • Verified HomeBuyer
  • December 25, 2021
  • Sanford, FL

The employees that we have contact are very kindness.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Watching my house bill from scratch

  • Christopher W.
  • Verified HomeBuyer
  • November 23, 2021
  • Mascotte, FL

They are great and always in point

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Everything! This was our first house buying experience so everything stood out. I really liked the construction supervisor Mike! Really good guy very informative.

  • Richard B.
  • Verified HomeBuyer
  • November 16, 2021
  • Mascotte, FL

This being our first house experience, everything was new and exciting! There where some stressful moments in the buying process, but the people at KB homes where very professional at meeting our needs. My overall experience with buying and building process with the people at KB Homes was very satisfying and I would encourage anyone looking to buy or build a home give KB Homes a call first!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Very nicely built home.

  • Hamid S.
  • Verified HomeBuyer
  • August 10, 2021
  • Saint Cloud, FL

Very nicely built home. Excellent staff and good communication throughout the home building process and post closing. Warranty issues are handled in a timely manner.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Loved the design studio experience and our construction supervisor

  • Brenda W.
  • Verified HomeBuyer
  • July 14, 2021
  • Apopka, FL

Love how we were able to make the house exactly how we wanted it to be. Also very happy with the follow through after we closed to check on any minor issues. Would definitely recommend KB homes to others.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Timely Response to Issues

  • Rosemarie R.
  • Verified HomeBuyer
  • May 28, 2021
  • Clermont, FL

During construction and prior to construction the salesman responded with any issues or questions I had. After closing KB personnel were responsive and any problem was handled in a timely manner.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Experience with KBHomes excelent loved the house

  • Elizabeth R.
  • Verified HomeBuyer
  • January 19, 2021
  • Kissimmee, FL

Experience with KBHomes excelent loved the house

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Karen make you feel you are literally part of her family.

  • Angel N.
  • Verified HomeBuyer
  • December 01, 2020
  • Clermont, FL

Karen make you feel you are literally part of her family. Her knowledge and personal treatment made the while process the difference. Be ready for the underwriting process, is not an easygoing.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - kB homes is really good, outstanding customer service with sales

  • Scott M.
  • Verified HomeBuyer
  • November 17, 2020
  • Mascotte, FL

kB homes is really good, outstanding customer service with sales and the builder

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Thank you DAndre

  • Michael M.
  • Verified HomeBuyer
  • April 21, 2020
  • Orlando, FL

After I moved in there has been a few issues that has to yet be resolved but are on hold due to COVID 19. DeAndre has been great taking care os everything. Tom did a good job as well.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Overall, We had a great experience

  • Mary D.
  • Verified HomeBuyer
  • January 24, 2020
  • Saint Cloud, FL

Overall, the staff was very helpful and did a great job specially the construction manager and his name is John. John is very responsive with our house concerns. Rita & Maricela did a great job as well. Please always thank them for being a good source of KB. Overall, It was very nice to have a good staff and ensuring that you live in a comfortable place.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5