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KB Home Reviews in Orlando, FL

What Orlando Homeowners Have to Say About KB Home.

Read all 397 verified reviews from homeowners that built a new home with KB Home in the Orlando area. Orlando homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.5 out of 5 stars in Orlando Area

397 Reviews in Orlando Area

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Value 4.4

Responsiveness 4.4

KB Home in Orlando Area

View Homes

Customer Reviews

Ken, Mo and tylor are all amazing people

  • Jackdiere M.
  • Verified HomeBuyer
  • January 15, 2019
  • Winter Garden, FL

Ken, Mo and Tylor are all amazing people and made this home purchase perfect.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

First rate treatment from start to finish

  • Leyla C.
  • Verified HomeBuyer
  • January 11, 2019
  • Orlando, FL

After hearing many horror stories about new builds, we were apprehensive about going through the experience. KB Home squashed all that. From our first visit to the Sales Center to the closing date we were treated with respect and honesty on all aspects of the build. What we like best is their continued follow up after we've moved in to ensure everything is as it should.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Anonymous
  • Verified HomeBuyer
  • January 11, 2019
  • Saint Cloud, FL

Great company to do business with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Joseph D.
  • Verified HomeBuyer
  • December 25, 2018
  • Orlando, FL

Be respectful with your builder and have patience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Mariella

  • Mariella Rosari R.
  • Verified HomeBuyer
  • October 16, 2025
  • Saint Cloud, FL

Everything were very transparent, very professional and good quality. I highly recommend KB Home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Overall good

  • Bruno F.
  • Verified HomeBuyer
  • August 22, 2025
  • Sanford, FL

The whole process went pretty smoothly, and we’re very happy. There are some minor issue with the house after the closing, and it’s been taking long to solve them.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

KB Homes has been great!

  • Lane M.
  • Verified HomeBuyer
  • May 04, 2025
  • Groveland, FL

From beginning to end, all of our experiences with each KB employee has been spectacular. In a world where customer experience has absolutely plummeted, KB Homes has maintained excellence. As a first time homebuyer, this made the experience much easier than all of the tall tales we had been told. From sales to warranty, everyone has been top notch!

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Laurel Oaks New Home

  • Mary B.
  • Verified HomeBuyer
  • January 27, 2025
  • Apopka, FL

I love my new home, but there are things that I wish could be changed. I think going to the design center is too early in the building process. Also, there should be more time between the first and second visit, in case you want to change your mind. Also, there should be more options where it comes to the kitchen design. I am very pleased with all the staff I have dealt with, I have had quick response to all my questions and issues.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good

  • Franklin S.
  • Verified HomeBuyer
  • January 11, 2025
  • Saint Cloud, FL

Wonderful experiance very nice crew ..always show me that they really care and everything was on point...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Happy purchase

  • Reid Salvo W.
  • Verified HomeBuyer
  • November 15, 2024
  • Clermont, FL

We built a house in Sanctuary and the home experience so far has been great. Builders always will be there for you. So happy I choose this community.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great

  • Salvatore C.
  • Verified HomeBuyer
  • September 07, 2024
  • Saint Cloud, FL

It was Great Buying a house from KB homes

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great experience

  • Randy L.
  • Verified HomeBuyer
  • April 10, 2024
  • Clermont, FL

From start to finish everything went smooth. Any concerns were addressed quickly.

KB Home responded:
We're thrilled to hear that you had such a great experience working with our team, Randy!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Una experiencia agradable recomendado para todos

  • Anonymous
  • Verified HomeBuyer
  • September 19, 2023
  • Clermont, FL

La ubicación de esta casa fue genial,

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

9 out of 10!

  • Robert B.
  • Verified HomeBuyer
  • September 12, 2023
  • Saint Cloud, FL

Overall, this was a great experience for a first time buyer. Only thing that could have been better is more effective communication from the customer service team about signed forms. They dropped the ball there. But the build is great and they’ve fixed any issues quickly.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Excellent service.

  • Romel S.
  • Verified HomeBuyer
  • June 06, 2023
  • Saint Cloud, FL

They are professional people, they know their job, excellent customer service and after sales service, I am very grateful for the support they gave us, especially Rodolfo and Kyle. Thank you so much,,

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Tony, Camille, Joe and their teams

  • Nicholas Ronald C.
  • Verified HomeBuyer
  • May 30, 2023
  • Mascotte, FL

Everyone mentioned above has done a great job and continued to follow up after closing as well. Tony has been great with following up with me with any issues, and was punctual with his appointments for anything that needed to be looked at. He did a good job keeping his word and maintaining his integrity to us when anything came up with the house. I do hope he continues to follow up with me even now that we have closed. Camille was great as well. She did her best to keep us informed with updates on the house. While she did her job very well, I hope she continues to follow up with her ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Good home buying experience

  • Dimitry Vigny P.
  • Verified HomeBuyer
  • April 28, 2023
  • Clermont, FL

KB home will give you the flexibility to customize your home for your needs. Most of the other builders are cookie cutter options.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB values their relationship with their Customers

  • Anonymous
  • Verified HomeBuyer
  • April 13, 2023
  • Mascotte, FL

The KB Home buying experience was amazing. The process was seamless and I felt very confident going into my new home purchase. All of the team was very caring and ensured to address any concerns I had were taken care of.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

I would use KB Home again and recommend them to others.

  • Michael B.
  • Verified HomeBuyer
  • January 18, 2023
  • Clermont, FL

Everything came together at the end. The design center was awesome. Our contacts Johnathan and Mike were both great to work with. We had good weekly updates on the progress. The list of things to correct is small but taking a while to get some of those items completed. Overall, a great experience.

KB Home responded:
Thank you for taking the time to share your home-buying journey with us, Michael! Johnathan, Mike, and the rest of our team are excited to hear that you had a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Sales Rep - Rita

  • Emiliano P.
  • Verified HomeBuyer
  • December 03, 2022
  • Clermont, FL

Communication with our sales rep was excellent throughout the 11-month building period. We love Rita, she is not only a salesperson but a friend to our family now.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Mary

  • Mary Q.
  • Verified HomeBuyer
  • October 28, 2022
  • Saint Cloud, FL

My experience is nice , we are grateful!! KBH is a great Team!! Thanko you so much

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Quality and value

  • Michael M.
  • Verified HomeBuyer
  • August 25, 2022
  • Saint Cloud, FL

Happy! Happy! Happy happy

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Edwin M

  • Edwin M.
  • Verified HomeBuyer
  • July 19, 2022
  • Saint Cloud, FL

The purchase experience was excellent, Joe in the sales team always kept us up to date with the development of the construction by sending weekly videos of the progress, it was a very beautiful process in which I have to highlight Don Carlos who solved us all the details at the end, I also want to thank all the other people who were involved in this whole buying experience, such as Jackie, Fabian, Joy, Kyle, Lauren, thank you very much for all the favors received, I highly recommend KBH to do the dream of your new home come true.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Gramercy Farms

  • Richard S.
  • Verified HomeBuyer
  • July 14, 2022
  • Saint Cloud, FL

Purchasing and construction department and personnel were exceptional. However, the person handling the warranty side---is totally unprofessional. If I known that this person --Carlos-- handled our warranty I would have never bought from KB homes. I have said let me have someone else handle any warranty issue---but so far I have not received any response.

Total Score 5


Quality 5

Trustworthiness 3

Value 5

Responsiveness 3

KB Home - Easy process to start our new Home with excelente support!

  • Victor C.
  • Verified HomeBuyer
  • December 29, 2021
  • Saint Cloud, FL

Easy process to start our new Home with excelente support!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3