Skip main navigation

KB Home Reviews in Orlando, FL

What Orlando Homeowners Have to Say About KB Home.

Read all 405 verified reviews from homeowners that built a new home with KB Home in the Orlando area. Orlando homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.5 out of 5 stars in Orlando Area

405 Reviews in Orlando Area

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

KB Home in Orlando Area

View Homes

Customer Reviews

Look Elsewhere

  • Christopher T.
  • Verified HomeBuyer
  • May 04, 2021
  • Clermont, FL

Save yourself the heartache and look elsewhere. Workmanship is poor and sloppy. Never knew we would have so many issues with our brand new home. The community is great which is the only redeeming quality. It’s just unfortunate the home quality does not reflect the price you pay.

KB Home responded:
Hi, Christopher, We're sorry for any frustration with your home. If you would like to speak with a representative, we can put you in touch with a manager to look into your concerns. Please feel free to e-mail CustomerRelations@kbhome.com for assistance. – Nick

Total Score 1


Quality 1

Trustworthiness 1

Value 3

Responsiveness 2

49 days after close and still not 100%

  • Adam T.
  • Verified HomeBuyer
  • September 10, 2019
  • Winter Garden, FL

I'm still waiting for a plethora of issues to be resolved.

KB Home responded:
Hello Adam, we are sorry for any frustration and would like to help. If you have not already contacted Customer Care regarding the issues you mention, please let us know. You may e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. – Brian

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Bad

  • Jasmin M.
  • Verified HomeBuyer
  • August 13, 2019
  • Saint Cloud, FL

Call me I will tell you

KB Home responded:
Hi, Jasmin, we would be happy to have someone give you a call. Please e-mail your home address and contact information to our Customer Relations department at CustomerRelations@kbhome.com. A representative will contact you as soon as possible to look into any concerns. -Brian

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Irresponsible, rude,

  • Michael S.
  • Verified HomeBuyer
  • June 25, 2019
  • Windermere, FL

Irresponsible , rude

KB Home responded:
Hello Michael, we are sorry for any frustration and would like to help. Please e-mail CustomerRelations@kbhome.com, and we will put you in touch with a KB Home division manager to assist with this matter. –Brian

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

KB Home - After closing every turned out horrible with kB home representatives

  • Anonymous
  • Verified HomeBuyer
  • January 30, 2019
  • Kissimmee, FL

After closing every turned out horrible with kB home representatives

KB Home responded:
Hi Guiovanny, we're very sorry for any frustration. We can put you in touch with a manager of KB Home to discuss any concerns if you'd like. Please feel free to e-mail CustomerRelations@kbhome.com for assistance. -Brian

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1