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KB Home Reviews in Orlando, FL

What Orlando Homeowners Have to Say About KB Home.

Read all 421 verified reviews from homeowners that built a new home with KB Home in the Orlando area. Orlando homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.5 out of 5 stars in Orlando Area

421 Reviews in Orlando Area

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

KB Home in Orlando Area

View Homes

Customer Reviews

Never Go with KB Home

  • Derrick S.
  • Verified HomeBuyer
  • December 13, 2024
  • Clermont, FL

My experience with KB home was terrible, aside from those in the design studio, it was a mess of lies and half truths. They were terrible at communicating with us and tried to close us into a house that was not finished. We had to take our issue up to the regional manager to get our house finished. I’m 60% sure they ignored my home inspector report since they never confirmed they fixed anything or we found things in our walkthrough that were pointed by the inspector. I would never recommend building with KB they are a horribly run organization from the sales office to the building. I would be ...

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Good price and value and good house

  • Jeyzer N.
  • Verified HomeBuyer
  • November 26, 2024
  • Clermont, FL

Houses are very big very good designs interior and exterior very good materials and finishes definitely will buy again

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Narvaez

  • William N.
  • Verified HomeBuyer
  • November 23, 2024
  • Clermont, FL

Nice service and very informative

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Greatest Home Buying Experience

  • Ronnie P.
  • Verified HomeBuyer
  • November 22, 2024
  • Saint Cloud, FL

I was very blessed by my home buying experience. Buying a home is about taking care of the families health and wellbeing. My team of Professionals that guided me through making the home buying experience the greatest ever. Communication and service from everyone is key. If a problem arises this team is caring and professional and will fix it. KB is awesome in every way. Thank you, Ronnie

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfied customer

  • Carlos J.
  • Verified HomeBuyer
  • November 16, 2024
  • Clermont, FL

Very satisfied with the construction.Staff was professional and did an amazing job.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy purchase

  • Reid W.
  • Verified HomeBuyer
  • November 15, 2024
  • Clermont, FL

We built a house in Sanctuary and the home experience so far has been great. Builders always will be there for you. So happy I choose this community.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great, Pleasant experience.

  • Errold B.
  • Verified HomeBuyer
  • October 22, 2024
  • Clermont, FL

This was a great home buying experience, from start to finish.

KB Home responded:
We're glad to hear that you home-buying experience was great, Errold!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

They will pressure you into giving a good review

  • Anonymous
  • Verified HomeBuyer
  • October 16, 2024
  • Clermont, FL

We, and all of our neighbors were pressured into giving a good review. Our closing date was changed on a Friday at 445pm to the following Friday evening, when closing was supposed to happen Monday morning. When we told them that we already had made plans to move out of our apartment and would be homeless on Monday, they said the only way for us to close on time was if we said we were 100% satisfied with the house, even though there were tons of blue tape issues that still needed to be addressed. Had they told us about closing getting rescheduled just 2 days earlier, we wouldn’t have been ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Joey and Kyle

  • Jesus G.
  • Verified HomeBuyer
  • October 02, 2024
  • Saint Cloud, FL

The experience with the sales department and with the construction supervisor was a pleasant experience

KB Home responded:
We appreciate you taking the time to share these kind words with Joey, Kyle, and the rest of our team!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing Service!

  • Nashalis F.
  • Verified HomeBuyer
  • September 27, 2024
  • Saint Cloud, FL

Joey and Kyle were amazing as guiding us through in every step of our home buying experience!

KB Home responded:
We're glad to hear that Joey, Kyle, and the rest of our team were able to provide such a positive experience for you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer service

  • Helen C.
  • Verified HomeBuyer
  • September 26, 2024
  • Clermont, FL

Excellent customer service and quality

KB Home responded:
We appreciate you sharing your positive KB Home experience working with our team, Helen!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Positive and stress free

  • Jessy P.
  • Verified HomeBuyer
  • September 17, 2024
  • Saint Cloud, FL

We had a very positive and stress free experience buying our home from KB Homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

GREAT EXPERIENCE

  • George H.
  • Verified HomeBuyer
  • September 11, 2024
  • Clermont, FL

Purchasing a new home in itself is hectic experience however KB Homes made it simple and worry free. The minor issues that arose were handled in a timelt manner and completely to our satisfaction. Kudos to Jordan and Mike, our construction managers, for coming through for us in an exceptional manner.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • Salvatore C.
  • Verified HomeBuyer
  • September 07, 2024
  • Saint Cloud, FL

It was Great Buying a house from KB homes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall it was very educational, but long.

  • Joe C.
  • Verified HomeBuyer
  • August 18, 2024
  • Saint Cloud, FL

Dahlia and Joey were great to work with. However, the underwriter(s) were terrible to work with. They made me feel I had to prove I was giving honest answers to anything and everything. Took them so long to do things that I needed to pay extra to get more time to close

Total Score 3


Quality 5

Trustworthiness 5

Responsiveness 5

Better than average

  • Anonymous
  • Verified HomeBuyer
  • July 24, 2024
  • Minneola, FL

Kb experience was good however their financing was not

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Great experience with KB Homes

  • Siamak N.
  • Verified HomeBuyer
  • July 17, 2024
  • Minneola, FL

We had the best sales person Lisa and then our contractor Tony was amazing updating us the process of the home and also our warranty person Mark he is top anything that needs to be done once I call him he response quickly. KB Homes is a great builder to buy a new home and prices are reasonable and affordable.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good homes with excellent support

  • Romeo t.
  • Verified HomeBuyer
  • July 17, 2024
  • Saint Cloud, FL

There were minor problems with the homes like any other product. Nothing is perfect. What made it exceptional were the people like Kyle, Hector and Anthony who responded immediately and did the repairs. This is what makes KB homes excellent.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent service

  • Nestor C.
  • Verified HomeBuyer
  • July 16, 2024
  • Mascotte, FL

From the beginning of the process to the end, it was excellent. Keep you update on all the steps. Highly recommend. A++++

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good experience overall

  • Todd C.
  • Verified HomeBuyer
  • July 13, 2024
  • Clermont, FL

We were looking forward to moving into something that was just ours and KB made that happen.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Everything was perfect

  • Tiago D.
  • Verified HomeBuyer
  • July 13, 2024
  • Clermont, FL

Since the first visit to last day at Title company, was so smooth. The communication between company and us was nice. We are very happy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • Nicholas P.
  • Verified HomeBuyer
  • July 12, 2024
  • Saint Cloud, FL

Joe and Kyle were a big help and a pleasure to work with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Terrible

  • Anonymous
  • Verified HomeBuyer
  • June 25, 2024
  • Clermont, FL

Call me if there are any questions

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Great satisfaction!

  • Barthelemy J.
  • Verified HomeBuyer
  • June 19, 2024
  • Mascotte, FL

Expect the unexpected KBis one of the best!

KB Home responded:
Thank you so much for taking the time to share these kind words with the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall good experience

  • Arianna C.
  • Verified HomeBuyer
  • June 12, 2024
  • Clermont, FL

Overall a good experience with KB!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4