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KB Home Reviews in Las Vegas, NV

What Las Vegas Homeowners Have to Say About KB Home.

Read all 1128 verified reviews from homeowners that built a new home with KB Home in the Las Vegas area. Las Vegas homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.7 out of 5 stars in Las Vegas Area

1128 Reviews in Las Vegas Area

Ratings by Category

Overall 4.7

Quality 4.5

Trustworthiness 4.7

Responsiveness 4.7

KB Home in Las Vegas Area

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Customer Reviews

KB Home - Excellent experience, I would recommend KB Home to family and

  • Randy N.
  • Verified HomeBuyer
  • June 15, 2021
  • Las Vegas, NV

Excellent experience, I would recommend KB Home to family and friends

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - great sales team and builder.

  • Anonymous
  • Verified HomeBuyer
  • June 14, 2021
  • Las Vegas, NV

great sales team and builder.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

Attention to detail!

  • Duke A.
  • Verified HomeBuyer
  • June 12, 2021
  • Las Vegas, NV

From our sales agent to our super who help us a great deal in our home buying experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - The entire process went smoothly, from the initial purchase to

  • Carolyn R.
  • Verified HomeBuyer
  • June 10, 2021
  • North Las Vegas, NV

The entire process went smoothly, from the initial purchase to the final move- in. The entire team went above and beyond!!! I highly recommend KB Home!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Initially Warm and Friendly but actually Contract and Sales Driven

  • Anonymous
  • Verified HomeBuyer
  • June 10, 2021
  • Las Vegas, NV

Homebuyers should keep in mind that they are not just buying but building the home of their dreams. As much as there is a Purchase Agreement, homebuyers should be more aware and should have a full understanding of what the terms truly are. There are provisions based on a timeline. However, if you are not 100% decided nor are you 100% satisfied with the product, you do not need to accept or agree with anything.

Total Score 3


Quality 5

Trustworthiness 2

Responsiveness 2

KB Home - Chase was a fabulous sales rep.

  • Marilyn M.
  • Verified HomeBuyer
  • June 09, 2021
  • North Las Vegas, NV

Chase was a fabulous sales rep. He answered texts and phone calls immediately. The loan team was also great, but the loan process is way too complex and redundant. Any issues spotted during the walk through and after move in were addresses immediately.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Very pleasant home buying experience.

  • Roland O.
  • Verified HomeBuyer
  • June 09, 2021
  • Las Vegas, NV

Very pleasant home buying experience. We found a home that fit our needs in a location we desired. KB staff were very professional and helpful with entire process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Everyone I dealt with during the entire process was friendly,

  • Gino W.
  • Verified HomeBuyer
  • June 09, 2021
  • Las Vegas, NV

Everyone I dealt with during the entire process was friendly, professional, and competent. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent Service

  • Alberto M.
  • Verified HomeBuyer
  • June 08, 2021
  • North Las Vegas, NV

Just moved in to our new home in April 2021. So far everything has been great from the sales person to the customer service for any warranty issues. Highly recommended..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Flooring Problem

  • Edmond T.
  • Verified HomeBuyer
  • June 08, 2021
  • North Las Vegas, NV

The floor left at the Largest model (1860)was dismally insufficient for a new home. Reguardless of your As is !! Model hone Purchase Policy...an attempt by myself and your Builder was made to attempt to fix the situation....after a professional cleaning and resealing the floor looked good for about 2days once completely dry it returned to it lack luster shine and powdery look. In closing we spent 8k to put a vinyl floor on the bottom half of this home...totally Disappointed...in what we got for 304k...

KB Home responded:
Hi Edmond, I’m sorry that you’re disappointed with your experience. We would love to have somebody contact you regarding these and any additional concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -James

Total Score 2


Quality 5

Trustworthiness 2

Responsiveness 5

(MANCHESTER PEAK) JASON AND OTHER JASON ARE PHENOMENAL HUMAN BEINGS

  • Marichu B.
  • Verified HomeBuyer
  • June 04, 2021
  • Las Vegas, NV

(homeowner's son) I ignorantly parked near a new house that was being painted on and since this community is in a windy area, I got some over spray paint on my vehicle. Luckily I got in contact with Jason and Jason who overlook the community. once they saw what had happened they immediately wanted to help and FULLY refunded me for my overspray job! I literally didn't have to do anything and they took care of me more than anyone ever could have. 10,000 / 5 stars.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sherry is awesome and easy to deal with.

  • Cynthia D.
  • Verified HomeBuyer
  • June 03, 2021
  • Las Vegas, NV

Sherry response to my email even on her day off.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Home buying process was highly satisfied throughout.

  • John J.
  • Verified HomeBuyer
  • June 02, 2021
  • North Las Vegas, NV

Home buying process was highly satisfied throughout. Communication with sales, financing, upgrades, and construction was on point. The KB Home team really ensured every step exceeded my expectations.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

quality of work

  • Ferdinand C.
  • Verified HomeBuyer
  • June 02, 2021
  • Las Vegas, NV

from the beginning of homebuying process to the finish(closing), kb made it easier especially for first time homebuyer like me. each department responsible for each processes took care of us, no questions were left unanswered and they check up on us every week to see where we at or if we have any concerns. even after closing, they will still connect with us for follow up and etc. never felt left out or anything bad at all. will recommend to others

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Easy process, team I worked with was so helpful and there for

  • Maria R.
  • Verified HomeBuyer
  • June 01, 2021
  • Henderson, NV

Easy process, team I worked with was so helpful and there for me through the entire time! I am absolutely in love w my home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

THEY RESPONED AND FIXED ALL ISSUES

  • Robert E.
  • Verified HomeBuyer
  • May 27, 2021
  • Las Vegas, NV

They will walk you through all questions

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Purchased a model home, very beautiful.

  • John B.
  • Verified HomeBuyer
  • May 26, 2021
  • Las Vegas, NV

Purchased a model home, very beautiful.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

KB Home - My house is beautiful and I do feel like it’s a good value.

  • Acacia M.
  • Verified HomeBuyer
  • May 26, 2021
  • North Las Vegas, NV

My house is beautiful and I do feel like it’s a good value. I had a couple of issues like my thermostat not being properly mounted and my bedroom doors not being able to close because of how they were installed. I wish someone paid more attention to that but I was able to call someone to fix it. They responded in a timely manner.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great Team!

  • Mangapul S.
  • Verified HomeBuyer
  • May 25, 2021
  • Henderson, NV

I was a first time home buyer. It was a pleasure to have KB Home Team at Garden Inspirada by my side. The entire process was excellent starting from the initial purchase, upgraded the house at the design center, step by step construction process and the last but not the least the finishing touches! The construction was on schedule! I am so happy. Thanks for a great experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great construction

  • Lynn S.
  • Verified HomeBuyer
  • May 25, 2021
  • Las Vegas, NV

Watching (and learning) through the process was a fantastic experience. I noticed that inspectors would catch little flaws that I would never have seen. The house turned out wonderful and I did have an issue with corporate policy that only targets people using Veteran's Benefits. These policies ended up delaying closing by 6 weeks and costing me thousands of dollars only because management would not discuss issues with the customer (only the salesperson). Also, after moving in, I noticed a few patches in the stucco when the walls were wet. These patches would dry to the same light ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Customer Service Representatives have all been helpful and quick to respond to issues.

  • Lorraine U.
  • Verified HomeBuyer
  • May 24, 2021
  • North Las Vegas, NV

The workmanship has me questioning my home purchase.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 5

House was built great. No issues during home buying experience

  • Nicholas L.
  • Verified HomeBuyer
  • May 20, 2021
  • Las Vegas, NV

Having issues after owning the home. The construction workers are very disrespectful and do not care that I live next door to the house they are building. They fixed the first issue when the construction workers did not secure wood planks on the roof next to us and the winds blew it off and made a big hole in the side of my house. They also leave trash all over unsecured and the high winds blow it onto my property. I have cleaned it multiple times. They block my driveway with trucks and I've had to tell them to move a couple times. Just the other day they were spraying down the roof next to ...

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 3

KB Home - Sale person very knowledgeable, nice helpful and understanding.

  • Benito S.
  • Verified HomeBuyer
  • May 19, 2021
  • North Las Vegas, NV

Sale person very knowledgeable, nice helpful and understanding.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We had an excellent superintendant!

  • James M.
  • Verified HomeBuyer
  • May 18, 2021
  • Las Vegas, NV

The key to being happy with a new home is being in the area when it's being built and being able to correct deficiencies quickly. That requires good coordination between the buyer and the site superintendent. That's exactly what we had. Our superintendent was responsive and immediately saw to it that issues were corrected. You just can't beat that.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

The customer service was outstanding.

  • Osmar O.
  • Verified HomeBuyer
  • May 18, 2021
  • North Las Vegas, NV

From the beginning they were so welcoming and professional. Always kept us updated with the progress and overall just outstanding customer service. They truly went above and beyond for us and made us feel very safe about our first purchase.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5