KB Home Reviews in Las Vegas, NV

Great builders less than stellar materials. Some questions, particularly early on, took days to get answered.

KB is one of the best home builder in Las Vegas

Jeff from the sales office was very friendly and quick to respond to our needs. There were several things that had to be cleaned up after our walkthrough that seemed to be ignored but we were reassured by the superintendent that 1 year home warranty will cover it.

It's the little things in life that matter most and the finish carpentry was extremely poor. Walls not plumb, messy grout lines, dings & nicks everywhere (interior & exterior). I also need to mention KBH's framing means & methods. KBH doesn't cover the whole exterior shell of their homes in plywood sheathing or board of any kind because their homes have been "engineered" and the sheathing is only needed in "certain locations" to meet the shear strength requirements. So KBH uses 25 to 50% less sheathing per home, saving them a ton of money but not necessarily the consumer. From a business standpoint I get it, but from a consumers standpoint KBH just seems cheap. Another small rub I had was the 24 inch on center framing (in lieu of 16" standard) for interior walls that aren't consider load barrier. Again, this is a cost savings deal for KBH, not the consumer. ... More

Overall very good. A couple of things that needed to be seen to but if I needed something Paul always answered my texts and helped out.

I like my single story home very much. I bought the 1849 model. One issue I have is that I wish the company would build single story homes near each other instead of being sandwiched in between gigantic two story homes. Also the basic home too expensive to start out with since the buyer is absolutely compelled and finds it necessary to upgrade.

Our Super has been really good. Any concerns that I have had he has taken care of them. I lived only a mile away from our new KB home so we were there almost every night after work. I always had questions and he explained everything well. I did not like the financing experience, that was a PAIN! But, again, overall we are enjoying our home and looking forward to spending these first Holidays in it!

Helpful and Responsive!

The home was great and allowed for further improvements that was easy for me. The welcoming crew and Rick the manager was very helpful during the walkthrough and when we had some questions and issues with the house. Rick was very helpful and very prompt with service and follow through.

Thank you

On your walkthrough look over it with a fine-tooth comb there's always something that you miss

Overall very pleased with our home. There were some small glitches in end but most were resolved to our liking. The main issue I have is the constant surveys and reviews requested by KB, plus the insistence by the staff the receive all 10's for ratings (because they don't get their bonus if not all tens). Well, news for you KB nobody is capable of all 10's all the time. People make mistakes. Plus, nagging by the staff every time we saw them to "please give us 10's on the survey. That was enough to make me want to give 0's. You should want to know what the issues were not the successes. One staff member hinted at giving us extra things on our home so we would give him 10's. If you want a true measure of how you are doing, look at how many referrals from current homeowners to prospective buyers. ... More

Check home for any things that need attention from seller. Make sure you let them know when you haven't received any call backs to fix the problem. This helps the builder in who they use for their construction and appliances.

Overall I'm happy with the home and floor plans..If I had to gripe about anything I would say I'm a little disappointed with the small backyard and a small issues with the wiring of the house. (Cable and the internet) not really sure who the responsibility really falls on weather it's Cox or the home builder, because both are saying it's the other party and unfortunately I'm caught in the middle. Other than that I would still give the home builder a very high 8 for a respectable rate of 10.

Very satisfied with the customer service. Excellent price of the home.

As a first time home buyer, it was a great experience all around.

Choose wisely for any upgrade you want for your house because it makes a huge difference and money worth.

Everyone I’ve worked with has been incredibly nice. Unfortunately there was some sloppy work done in a few areas and I’m still waiting for an issue to be fixed almost two months after moving in.

Overall, it was a good experience. The sales team was great and kept us up to date on the progress of the house. The superintendent was also very helpful. The pricing on additions were sometimes way over priced and we opted to do it ourselves or pay someone for a fraction of the price. Some items appear to be bottom of the line and wish they were a little nicer. Overall, a decent experience but would definitely do things different.

We bought a new home with KB in April 2025. Our sales agents were helpful, we enjoyed the design process, and overall, the home has absolutely met our standards - we love living here, both in this community and this home. However - due to a truncated closing process and some misrepresentations during the process, we were not ultimately able to use our full incentive (despite this being a huge factor in deciding to purchase the home). While it is not singularly KB's fault, we did not feel they were responsive or fair in the handling of the issue (as the loan had already closed and the home was sold), and it resulted in us losing $800 (that ended up back with KB). This soured our experience, and is something I would have liked to hear about prior to our purchase. That is the only reason for the lower marks - the home itself, and the people we worked with throughout the process, were top tier, and we're excited to live here for a long time. ... More

It took some time for issues to be resolved after we got the keys. Luckily my issues were minor and were easily resolved once they got to it. The indoor paint is bad though. It easily gets dirty and when you clean it, it comes off. Jeez! Had I known beforehand I would have had the house repainted before I moved in. No major issues so far. Am I happy with my house? I would say yes. Oh, the gap between the bottom of the door and the floor is big. It looks like the door is in mini skirts. LOL!

The process was great throughout the lending, choosing, and building process until the end. There was a great deal of push back from the sales rep Laura and superintendent Jason on my deserve to get and independent inspection done. After I understood why, as the house had a number of things wrong with it. I bought a new home so I wouldn’t have to worry about maintenance but the condition the house was in at the final walkthrough was not up to expectations

The mortgage center I believe is inefficient.,the loan process was very traumatic for me

I dealt mostly with Jeannette and Brooke. They both were diligent and helpful with all of my requests.

Was done sooner than we expected