KB Home Reviews in Raleigh Durham Chapel Hill, NC

Customer care was very good. KB here in Raleigh has great staff - from the sales people to project managers, who take you step by step through buying and building process. The builders were very detailed in their workmanship and we had no problems with anything when we moved in. We used their home loan and insurance service as well. Loan officer was super. Only KB Insurance (CA) was the worst out of the whole experience. If you're considering KB Home in the Raleigh-Durham area, I give it a huge thumbs up.

From start to finish I was assisted by KB professional. Everyone was friendly, knowledgeable and professional.

Amazing experience all around. From Kapila to Doug, Chuck and Don, they have truly been a blessing to me and my family and we are over the moon excited with our first home!

Every step of the way everyone with KB Hone was excellent, answered any questions they were very responsive. Plus the houses are great build quality!!

Achieved a 57 score on my build.

The sales office, lender and contractors were all amazing. Each and every one of these people made what would normally be a stressful event, more reassuring and calming. They built our home in the timeline that we really needed. They kept us updated throughout the entire process.

We have had 3 consecutive new homes built. This by far is the worst experience of all! Materials are adequate yet the workmanship is poor.

Great experience overall. I will highly recommend.

Good customer service. Like my house

Sales staff and building superintendent made the process seamless

My experience was satisfactory. Thank you!

KB Homes was the perfect choice for me. I was given weekly updates with pictures and progress, was educated on the energy star features, and was informed about what was being built every week with my house every step of the way. The staff were very professional and I'm glad I bought my first house with them.

The entire process was very smooth, got updates every week. The quality of work is good and the sales team is very responsive.

Allen and Kate were knowledgeable and amazing to work with

Very good experience, very knowledgeable, helpful, and willing to listen

The salesman was very informative, easy to talk too and responsive to our questions. I was looking at another builder and had very bad experience, we are so happy that we decided on KB homes.

Great company to do business with!

My First Time Home Buyer experience was destroyed by the builder’s team. They didn't do what they promised throughout the process. They didn't respond to in a timely fashion to repair workmanship errors.

I feel the entire process went well without any major issues right from the day I signed the contract till I move-in. They are few areas where they can improve which I alread shared but over all great work experience with KB Homes Especially my construction leader Cudney, Chuck was always there to address any feedback I shared with him with timely resolution. I love his energy and connect with his team. Great work Chuck. KB Makes your home buying process easy and simple (I trust these guys).

Great experience overall starting from the first visit to closing. Other home builders should be more like KB.

The contract supervisor that was employed when we bought our house was horrible! So many things were not completed for our home on the Closing date and he lied about so many issues and made excuses for not being able to complete items.

Not getting initial issues and workmanship defects addressed. Terrible communication. Unresponsive representatives.

We’ve had several concerns and building issues. Overall, most have been corrected or at least addressed.

Great plans, competent people, decent quality materials and reasonable pricing

An overall great home buying experience.