KB Home Reviews in Raleigh Durham Chapel Hill, NC

The selling agent and the construction supervisor were great. That being said, they are no longer at Birchwood Grove. Turnover is not a good thing to have when dealing with a new home.

The seller Gabriel was very knowledgeable about KB homes and helped us through every step of the process. Our builder Mike was the best. If we wanted something looked at , he was very attentive to our needs. So far KB homes he been the best of all the home companies we’ve dealt with.

THE ONLY ISSUE THAT I HAVE NOW IS THE SWITCH FIR THE GARBAGE SHOULD BE UNDER THE SINK FOR EASY RATHER THAN 3 FEET AWAY. IT JUST IS A VERY UNCOMFORTABLE WAY TO HANDLE THE USE OF THE GARBAGE DISPOSABLE.

Overall satisfied with the out put of our home.

KB made the homebuying experience seamless in a harsh market! 10 out 10 experience and I love my new home and neighborhood!

Deeply appreciated your time, effort, patience, friendship, and everything before, during, and after our house buying.

Everyone on the team was wonderful. They were able to help me whenever I had a question or request both before sale and after move in. Very caring team. I would use them again!

Everything was great initially, but the financial part could have been better. The people from KBHS (Loan) worked like they didn't know exactly what they were doing, and in the end, I lost money and time because of them. When I asked for help because I had problems because of them, the manager answered, "It is what it is, and I had to see how to solve my problems." when we finished closing, all the promises made by the project manager of a second walk after the 30 days, nothing, I am still waiting, there are some details in the house that I had reported, and I don't receive any answer. In conclusion, everything was excellent in the sales part, but in the financial, you better save some money and work with other lenders and don't believe in all the promises by the construction part because at the end, when you are done with the closing, they forget about you. ... More

Was great communication and nice work

The sales and lending team were helpful and responsive throughout the buying process. Any issues we found upon move-in were addressed at our first month walkthrough. Energy star certification is a plus.

It was an awesome experience working with KB. They go above and beyond to make sure they get everything right with your home. I’m pleased with the customer service I received through this entire process.

Great to work with everytime

it went smoothly some what

Professional, good workmanship, good experience, good building materials.

KB home did an exceptional job on our new home. The craftsmanship, communication, and adherence to budget and timeline were outstanding. Their team was professional and responsive, making the entire process smooth and stress-free. Highly recommend!

It was an amazing experience from start to finish.

This is my first experience with KB, but my 10th home. This was by far the most customer focused and detail oriented experience I've had. The studio visit was delightful and everyone wanted to make sure that my home was just as I needed. The construction Manager was fantastic and continues to check in from time to time. My home is solid and well built - I couldn't be more happier!

Good experience buying the house.

Daniel, incredibly helpful and thorough with the details Ian, amazing with the build! Did an amazing job Dixie, helped make it unique to my wife and I

I have been extremely satisfied with the entire process, from the initial purchase to the final move-in. The developer's team was professional, responsive, and a pleasure to work with. They guided me through each step of the journey, addressing any concerns promptly and efficiently. The quality of the construction exceeded my expectations, and I am thrilled with the final result. Overall, it was a seamless and stress-free experience, and I am grateful for the developer's dedication to delivering a high-quality product. Thank you for making my dream home a reality!

There is always room for improvement, and these aren't high end townhomes. That said, the few issues addressed to the building team were quickly responded to and remedied ( albeit they should not have been there to begin with). Home value, at time of purchase, seems in line with market conditions and the entire build time seems appropriate. Overall, a much better home buy/build experience than anticipated and would recommend at this price point.

I love KB Homes and the Belterra Community! Being the first-time home buyer, we were a bit nervous, however, the entire team at KB Belterra guided us in making the right choice in each step from deciding the lot, best structural selection options, great design studio sessions, and a fantastic construction manager. It didn't stop there, they were prompt in addressing any issues once we moved in and were quick to fix any minor issues we had post-closing. Overall I enjoyed thy home-buying experience with KB Homes!

Verry nice house and beautiful place

We moved into a Model home which was a sales Office earlier. Prior to moving-in (at the time of purchase), we were provided a lot of assurances but when close to the move-in date, sales representative was not agreeing to none of the items agreed upon. For Ex: the carpet was really Bad and nothing was done to address the issue. Similarly with the doors. The only saving grace was the construction manager Joaquin. He ensured all the defects highlighted on moving-in were fixed. Over all did not have a positive experience and also felt I had paid 20K more than the market value.

We love our new home, but we do not like our yard. KB needs to put more effort into how they sod and seed the outside. They left rocks everywhere and the sod is awful