What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 2438 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

2438 Reviews - 318 Communities

5 ★(1815)

4 ★(331)

3 ★(150)

2 ★(87)

1 ★(55)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating Happy customers

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Lauren F.
  • Apopka, FL
  • March 18, 2020

The ONLY part of the process we didn’t care for was the experience with the KB HomeLoans team

KB Home responded:
Hi, Lauren, we will be sure to pass your feedback over to KBHS Home Loans management. If you have any questions about your home, please feel free to contact us at CustomerRelations@kbhome.com. Best wishes. -- James ... More

star-rating Nice home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • San Jose, CA
  • March 17, 2020

I am happy with how my home turned out although there was much delay with construction.

star-rating Completely Satisfied

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • John R.
  • Magnolia, TX
  • March 17, 2020

The entire home building experience was pleasant and effortless. Very happy with my new home

star-rating KB Home - Watch for Contractors, that there tools could damage any Wall

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Tito C.
  • North Las Vegas, NV
  • March 17, 2020

Watch for Contractors, that there tools could damage any Wall , Bathroom tubs , Incomplete Wall Groutings , Holes on Lights fixtures, , Irrigation Water Tubes are damage ...

star-rating Good house perfect service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Milpitas, CA
  • March 17, 2020

We’re happy to move in the gorgeous house and very appreciated to the perfect customer service.

star-rating 2114

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Hayden D.
  • San Antonio, TX
  • March 17, 2020

Fantastic Service from the KB team.

star-rating Quality home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • San Jacinto, CA
  • March 17, 2020

From the start buying , during construction process , they always are ready to work with us. Good communication skills.

star-rating Very helpful

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Kasey B.
  • New Braunfels, TX
  • March 17, 2020

The head builder was very helpful. He was very trustworthy and was pointing things out he needed to fix that me and my wife would not have noticed. Overall a great experience.

star-rating KB Home - Good.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Tyler D.
  • Apopka, FL
  • March 17, 2020

Good.

star-rating KB Home - Buying a KB house was a great experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Mascotte, FL
  • March 17, 2020

Buying a KB house was a great experience!

star-rating Great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Lisa D.
  • Uhland, TX
  • March 17, 2020

kB Homes made the whole process very easy.

star-rating Super happy

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Janette H.
  • San Antonio, TX
  • March 15, 2020

Excellent home buying experience

star-rating Beautiful home for wonderful price

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Joe S.
  • Bonney Lake, WA
  • March 15, 2020

My husband and I have been looking for a home for the past year... we came across the model homes one afternoon on our home search. Being that this was our second home we knew exactly the thing we did want vs. didnt. Walking through the models we really like the fact that one home was geared towards the upgraded offers and one was this is how the house comes as is, this made it easy for us to decide the priorities on what we wanted to upgrade and stay within our budget. The process was pretty simple... a few misunderstandings, on upgrades and what all they included but by the time we did the design meeting with Alex we knew what we were getting at what price. Everyone is friendly and professional throughout the entire process! We would do it all over again! Still to this day, builders are checking in making sure everything is working properly, model home personnel call to make sure things are good. A friendly hello when walking by doing checks on others moving in! Overall a great experience! And we have our dream home with all the bells and whistles at a reasonable price for our family to grow in! ... More

star-rating Much smoother and enjoyable process than I thought

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Allyson S.
  • Austin, TX
  • March 12, 2020

I was always scared of buying a new home and all the decisions I’d have to make. The team really holds your hand as much as you need/like throughout the process and the final product is a dream come true

star-rating Satisfied

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Harbor City, CA
  • March 11, 2020

All great can’t be happier

star-rating Great home !

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Alyxa L.
  • North Las Vegas, NV
  • March 11, 2020

I had nothing but pleasant experiences with everyone who works with Kb. They made this home buying experience very easy and stress free .

star-rating KB Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Paige L.
  • Mesa, AZ
  • March 11, 2020

The whole experience has been great!!!!

star-rating AWESOME Support and customer service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Randall M.
  • Vista, CA
  • March 10, 2020

ALL the staff was great which made this stressful process seem easy. Thank you KB home staff

star-rating Great neighborhood

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Dora G.
  • San Antonio, TX
  • March 10, 2020

I am a satisfied homeowner for the first time in my life. Everything went great. I love the quiet neighborhood.

star-rating Pleasant Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Karine P.
  • Lake View Terrace, CA
  • March 10, 2020

Great staff. Especially, Keith, Carolina and Rachel. They have done a great job.

star-rating Excellent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Husain T.
  • Chino, CA
  • March 10, 2020

So far so good.

star-rating Great quality and safety home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Abdo S.
  • Aurora, CO
  • March 10, 2020

great neighborhood, high-quality modern design, and great after-sale services

star-rating KB Home - Love the new house

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • William F.
  • Brighton, CO
  • March 10, 2020

Love the new house

star-rating KB Home - Great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Las Vegas, NV
  • March 10, 2020

Great experience

star-rating Awesome

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Denis S.
  • Winter Haven, FL
  • March 10, 2020

Very responsible, excellent customer service.

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