KB Home Reviews

Leslie was very professional and communicated well with me. Christian and Marley also were helpful during my way through. Again…I was living in AZ during my build. I am currently still living in AZ, so I cannot comment on anything in the house at this time. One issue I was disappointed in was a day or two after I closed on my house I noticed an ant problem in my garage. I contacted KB, but no one would respond to my issue, except to tell me to spray for them.

Excellent service from beginning to end. Very happy with my 2nd KB home!

My home buying experience at KB was top notch. The staff here treat you like family !! Laura in the sales office was awesome and so was Jason the superintendent here at Magnolia ranch. I highly recommend buying a KB home!!

Was very happy and pleased with the staff and people who work for KB Homes

My experience was great I would definitely recommend a KB homes awesome updates and communicate from sales person, loan officer to supervisors and on-site staff

Theresa was amazing, always available, even on unannounced visits. She was such an excellent salesman and truly cared to make sure we had the best home buying experience. John was great as our mortgage consultant and available even after we closed for an issue. Eric was amazing at consistent communication with the progress of our home. We thought about meritage, Richmond American and lci but are so glad we went with kb!

the communication was great between sales person and construction supervisor.

The builder appears to have hired contractors who offer rock-bottom pricing but deliver subpar workmanship. Since moving into my new home on February 15th, I have uncovered numerous issues and defects in the construction. The most glaring example is that even something as basic as installing a wall oven was done incorrectly. At this point, I've given up trying to get the builder to address and resolve these problems, as repeated attempts have proven futile.

From beginning to end the experience was awesome. Everyone was responsive and timely. The process was long but easy. I would definitely recommend kb.

Few minor problems got fix but took time more than we expected. Couple major problems, some were already fixed, one looks like won't be able to get fixed. Construction next door leaves debris, splashes, etc. to our property.

Thanks for the hard work!

My experience was both the construction company and the information about the entire process from start to finish

They were my main contacts throughout the entire process and I could not be more pleased and grateful for their knowledge and professionalism.

The whole KB team from the agent to the loan officer were great to work with! We would absolutely build with them again!

Please make sure you are in contact with the staff and have items prepared. Don't be afraid to ask questions of any sort.

From start to finish everything went smooth. Any concerns were addressed quickly.

The process was easy and the staff was great. Lots of options to pick from.

I was not informed when I was choosing my lot that there would be a drainage issue when it rains in my back yard. The backyard floods whereby the water stands making it unusable for several days. Several attempts to alleviate this issue have gone unsuccessful. This problem has tarnished my new home building experience.

Great people to work with

Make sure the house meets your expectation before sign ready move in and closing. Don't trust whatever superintendent promise. He will forget when step to your home door.

Genesis was great from the start ! Walking us through the house and provided so much info answering all our questions before we even asked. Juan our project manager was wonderful as well! Went into detail and truly took his time explaining things as we were first time homeowners and unsure about so many things.

The team was there with me through the process. They too extra time to make sure I understood what I was getting and the process behind it. Great team and happy homeowner.

No one show up in the house for the 10 days walk nor the 30 days walk. I had a list of items that need to be completed the house drywall paint doors are damaged. Locks are not working properly bathroom problems and still no one showed up. I reach out to the construction manager. I left them a voicemail. I text them the information they get they send me the people that wrong. I still have problems in the house has not been fixed. I would highly recommend it. Anyone from future resident of KB Homes . Do not sign the closing until you have everything completed in the house to your satisfaction

All I can say is that (KB) team and staff from sale rep - studios rep - construction manager that helping me w/ my home very fantastic and trustworthiness. My parent got KB - I got KB. Thanks KB!!!

The buying process was smooth when it came to actually dealing with a sales rep and closing. The building process though is not amazing and if you cannot go by every day and check on the work being done then I caution you. KB Home's motto in my neighborhood was build bigger for less and nothing could be more than true. The quality of work is spotty, no one is checking the trades peoples work the day they do things. Mistakes are made but rather than the construction crew in charge calling it out, I am the one that has to send pictures and bother them to fix it. The attention to detail overall is just poor and could be and should be so much better. ... More