KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 3359 homeowner reviews to learn why they are the right team to build your new home.
4.6 out of 5 stars
in all areas
3359 Reviews - 316 Communities
5 ★(2495)
4 ★(477)
3 ★(205)
2 ★(113)
1 ★(69)
Quality 4.5
Trustworthiness 4.6
Value 4.6
Responsiveness 4.6
star-rating The home buying process was smooth. The craftsmanship on the home seemed poor.
Quality star-rating 3
Trustworthiness star-rating 3
Value star-rating 3
Responsiveness star-rating 5
The workmanship looked rushed. Lots of imperfections. Hire an inspector.
star-rating Overall Great Experience
Quality star-rating 5
Trustworthiness star-rating 3
Value star-rating 3
Responsiveness star-rating 3
Love the house! Had few minor problems that were resolved ASAP. The contractor help a lot. Constantly stayed in contact and answered all question asked. Overall Experience was great!
star-rating KB Home - The people we have dealt with have been great.
Quality star-rating 2
Trustworthiness star-rating 4
Value star-rating 3
Responsiveness star-rating 4
The people we have dealt with have been great. The attention to detail of the final product needs more quality control. We have had some minor issues that probably should have been caught in the building process.
star-rating KB Home - not satisfied with followup with paint touch up and lights and
Quality star-rating 3
Trustworthiness star-rating 4
Value star-rating 4
Responsiveness star-rating 2
not satisfied with followup with paint touch up and lights and they need to quality check the subs job
star-rating KB Home - Positive home buying experience but once you move in it’s a different
Quality star-rating 4
Trustworthiness star-rating 3
Value star-rating 4
Responsiveness star-rating 2
Positive home buying experience but once you move in it’s a different story
star-rating KB Home - That to stay on top of all inspections so that they do not run
Quality star-rating 1
Trustworthiness star-rating 3
Value star-rating 5
Responsiveness star-rating 3
That to stay on top of all inspections so that they do not run into water leaks. Then have to have home ripped up so the can dry and repair. Also.make sure all parts are there for any appliances they buy fom KBhomes.
star-rating KB Home - I would advise other buyer to be alert.
Quality star-rating 2
Trustworthiness star-rating 2
Value star-rating 2
Responsiveness star-rating 4
I would advise other buyer to be alert. Pay attention during the building process to avoid issues like I have been dealing with. Ensure everything is built correctly. Be involved, and ask questions.
star-rating It’s cool
Quality star-rating 5
Trustworthiness star-rating 0
Value star-rating 5
Responsiveness star-rating 0
Pretty much everything went as planned.
star-rating Amazing Experience
Quality star-rating 5
Trustworthiness star-rating 0
Value star-rating 5
Responsiveness star-rating 0
From model home tour to closing the deal kb homes and all the employees (sales, design, construction) were honest and open to any questions I had and provided best service. I am completely satisfied with my purchase and would highly recommend for anyone. ... More
star-rating KB Home - delivered on time
Quality star-rating 5
Trustworthiness star-rating 0
Value star-rating 5
Responsiveness star-rating 0
delivered on time
star-rating Quality Home
Quality star-rating 5
Trustworthiness star-rating 0
Value star-rating 5
Responsiveness star-rating 0
Our experience with KB Homes was excellent! During a time when our world was in disarray because of the Covid-19 pandemic, KB homes prioritized our home and finished it ahead of schedule. The workmanship was of the highest caliber and the project managers kept us updated with every step of the process and delivery of our home. There was no stress involved. ... More
star-rating KB Home - Good builder
Quality star-rating 5
Trustworthiness star-rating 0
Value star-rating 5
Responsiveness star-rating 0
Good builder
star-rating KB Home - Over all good experience, Scott ( sales ) , Zach ( customer service
Quality star-rating 5
Trustworthiness star-rating 0
Value star-rating 5
Responsiveness star-rating 0
Over all good experience, Scott ( sales ) , Zach ( customer service ) and Trevor ( Construction manager ) helped me
star-rating KB Home - Awesome
Quality star-rating 5
Trustworthiness star-rating 0
Value star-rating 5
Responsiveness star-rating 0
Awesome
star-rating KB Home - We have been in our house for about two moths and so far we've
Quality star-rating 5
Trustworthiness star-rating 0
Value star-rating 5
Responsiveness star-rating 0
We have been in our house for about two moths and so far we've had no issues. We're very satisfied with the support we've received when we had questions. They didn't just sell us the house and left.
star-rating The best bang for for your buck. A house you will cherish
Quality star-rating 5
Trustworthiness star-rating 0
Value star-rating 5
Responsiveness star-rating 0
I bought a house with KB Home in Willow Trace and I cannot be any more happier than my purchase. Right from the beginning, they have been nothing but wonderful in addressing all the issues and taking time in explaining every single detail to us. The house has come out wonderful and there has not been a single issue I am not happy about or hasnt been addressed. A very good community for money and locality ... More
star-rating KB Home - Love my brand new house.
Quality star-rating 5
Trustworthiness star-rating 0
Value star-rating 5
Responsiveness star-rating 0
Love my brand new house. The layout is smart and open. The energy savings is wonderful. The location is the best. KB Home was there for me from beginning to end. The customer service is second to none. Thank you, KB Home!
star-rating KB Home - It was a ok experience overall.
Quality star-rating 2
Trustworthiness star-rating 2
Value star-rating 2
Responsiveness star-rating 2
It was a ok experience overall. The house is nice but definitely could have been better. The house seems like it was rushed to be built and a lot of corners cut. Again my fault for not catching it durning the inspection. Some of the hired trades took pride in there work and it shows while other rushed. Now getting the stuff fixed through warranty is a hassle, the communication isn’t that great and the people try to get out of fixing it when they come and tell you they don’t hear or see a problem when clearly there is a problem. I do not think I would buy another kb home though. ... More
star-rating Home
Quality star-rating 2
Trustworthiness star-rating 3
Value star-rating 2
Responsiveness star-rating 1
Last details on the house look the they finished in a rush there is a lot gaps, cracks and the outlets start falling apart.
star-rating Walmart Brand of homes
Quality star-rating 1
Trustworthiness star-rating 1
Value star-rating 1
Responsiveness star-rating 5
You get a lot for the money. Details and craftsmanship are completely missing.
star-rating KB Home - There were a lot of delays due to COVID but everyone was great
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
There were a lot of delays due to COVID but everyone was great about keeping me updated when building finally started and throughout the process.
star-rating Review
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Trish and Jake were exceptional!! I really enjoyed working with both of them! They made this part of the buying experience great!
star-rating Overall satisfied
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The sales and construction team was outstanding. Both teams were very professional and were prompt to answer any of my questions.
star-rating Enjoyed working with them
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Very helpful and easy to work with. Affordable and a good value.
star-rating KB Home - The guys who sold us the house and built it were the best!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The guys who sold us the house and built it were the best! More than what we could have asked for