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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10978 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10978 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Great Experience

  • Paul J.
  • Verified HomeBuyer
  • January 07, 2020
  • Victorville, CA

The entire process was smooth and easy. Any questions or issues were answered immediately. Would recommend to anyone looking for a new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sheldon Terrace, E lk Grove

  • Anonymous
  • Verified HomeBuyer
  • January 07, 2020
  • Elk Grove, CA

Great customer service from start to finish.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great quality and professionalism.

  • Teodor L.
  • Verified HomeBuyer
  • January 07, 2020
  • Leander, TX

Great quality and professionalism.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Robert C.
  • Verified HomeBuyer
  • January 07, 2020
  • Winter Haven, FL

Good value and quality.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Happy with everything.

  • Robert M.
  • Verified HomeBuyer
  • January 07, 2020
  • San Antonio, TX

I watched this house being built like a hawk, and I have to tell you that every little thing I found wrong, was fixed or in the process of being fixed by the time I would mention it. Tony was very detail oriented and addressed all our concerns, also our sales rep would send us weekly pictures of the house as it was being built. This is our second KB home and it seems they only got better with the second house. They used radiant barrier sheathing all over the house instead of just in the attic. The brick work was a lot fancier than our first house with arches in the entry way. They also ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Everything was really nice.

  • Karen V.
  • Verified HomeBuyer
  • January 07, 2020
  • Davenport, FL

Everything was really nice.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great home

  • Stephen R.
  • Verified HomeBuyer
  • January 07, 2020
  • Tucson, AZ

Enjoying our new home. I like the energy saving appliances and lights. Also the pantry is huge!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Dream home

  • James B.
  • Verified HomeBuyer
  • January 07, 2020
  • Menifee, CA

We have been so blessed to have found our dream home in our KB Home. The quality and service was far beyond what we expected. Our supervisor and sales agent made the experience so fun. Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good Work

  • Abhinawa G.
  • Verified HomeBuyer
  • January 07, 2020
  • Pflugerville, TX

Good Work, nice and highly professional. Completed construction in time.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

New build in the Edgewaters

  • Austin E.
  • Verified HomeBuyer
  • January 07, 2020
  • Pflugerville, TX

Philip, KC, and Michelle were all amazing. Couldn't have asked for a better experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We Love our KB Home

  • Theodore M.
  • Verified HomeBuyer
  • January 07, 2020
  • Jacksonville, FL

From the beginning of the process of sitting down with the KB salesman to picking out the items we wanted in our home to the building, financing and finally moving in the process went smoothly. KB's finance Department was very helpful and friendly and professional, it was a pleasure working with them. The construction crew gave me weekly updates and actually where able to move up our closing date due to our needs and still were able to meet expectations of a nicely built home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love my new home!

  • Blanca S.
  • Verified HomeBuyer
  • January 07, 2020
  • Tucson, AZ

The whole process from beginning to end was an amazing experience. Absolutely love my new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Everything was very straightforward

  • Anonymous
  • Verified HomeBuyer
  • January 07, 2020
  • Manor, TX

Everything was very straightforward

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good

  • Frida P.
  • Verified HomeBuyer
  • January 07, 2020
  • Hollister, CA

Good service

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Happy to be home

  • Alyssa M.
  • Verified HomeBuyer
  • January 07, 2020
  • St Johns, FL

So happy everything was on time and just happy to be in our forever home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Our NEW KB HOME

  • Edgar S.
  • Verified HomeBuyer
  • January 07, 2020
  • Apopka, FL

We are very pleased with our new KB Home. We highly recommend KB to anyone who is considering building a new home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful experience

  • Derek H.
  • Verified HomeBuyer
  • January 07, 2020
  • San Antonio, TX

KB staff has been great from the start. Customer service is on point.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I’m very satisfied with my new kb home

  • Elisabeth T.
  • Verified HomeBuyer
  • December 28, 2019
  • Cave Creek, AZ

I’m very satisfied with my new kb home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fantastic Home Buying Experience

  • Laura P.
  • Verified HomeBuyer
  • December 20, 2019
  • Las Vegas, NV

I purchased a quick move in home. Tiffany and Joseph were wonderful to work with! They were so efficient, I closed in less than 30 days. They both called many times to follow up with me to make sure everything was going well with my new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellence

  • Ana C.
  • Verified HomeBuyer
  • December 19, 2019
  • Saint Cloud, FL

Love doing business with them

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Home review

  • Christopher A.
  • Verified HomeBuyer
  • December 18, 2019
  • Riverside, CA

Like working with Junior.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home Review

  • Jay V.
  • Verified HomeBuyer
  • December 18, 2019
  • San Antonio, TX

Value for money residential home with responsive and accommodating company representatives extending help and assistance every step of the way.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Simply Love the KBHome experience

  • Calvin B.
  • Verified HomeBuyer
  • December 18, 2019
  • San Jacinto, CA

Great staff, great response to issues, excellent quality of work, i just love the KHHome experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

After Sales

  • Tariq J.
  • Verified HomeBuyer
  • December 18, 2019
  • Richmond, TX

We have had one or two issues in the house since we moved in, which I guess is normal, the good thing though is that they were taken care of promptly, The construction staff ( Mr Eric & Randy ) have superceded our expectations in helping us and giving us useful tips since this is our first house and we were very nervous when we were moving in. I think KB is doing a very good job in After sales, they can improve in the sales department though.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Made this experience great !!!

  • Shamone C.
  • Verified HomeBuyer
  • December 17, 2019
  • Fresno, CA

I want to thank Sergio for quickly resolving any issues I had . He made this a great experience by providing exceptional customer service skills. I have to say Sergio really cared about my family being happy with our new home . He made sure are expectations were met.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5