KB Home Reviews

I was pleased with the salesman and how he handled things.

They have a quick response team and professional person

Alicia is very sweet and helpful she always there to respond all of my questions or concerns either in person, text, phone, or via email. Juan is also a very nice, sweet, and helpful person as well. he walks me through all the details about the house whenever i have question.

Nothing but lies to extremely poor construction. Never again with KB!

Houses are built so fast that measurement is so off.

The whole experience was great.

It was really great..Thank you so much kb home builders.

There may have been some issues moving in, however, the onsite manager Dan was always responsive and followed through with his commitment to us when things needed to be checked out.

I feel like the whole team really worked cohesively to keep me in the loop as we went through the home building process. They answered all my questions and made me feel like they were with me the whole step of the way

Staff is great and they go above and beyond to remedy any issues I had. Loved them all. My first home was a KB home in Walnut in 1972 and I see where you have cut back on some of the basics. Disappointed in my findings. Houses go up too fast. Flooring in kitchen and bathrooms are horrific. Will need to change them soon. After 30 years in Walnut KB home I never had to remove, these will have to be. Thanks or skimping on that area. Disappointing for sure.

The excellent quality of customer service I received. It felt like I was dealing with a friend, I never felt any uneasiness only excitement and joy for the finish product.

I’m very impressed with the the quality of my home. There are some issues with the wood trim but that is being addressed. They have made my experience a pleasant one. Very responsive and accommodating. All issues are being taken care of in a timely manner. I highly recommend purchasing a home with KB!

The homes are beautiful. I love my new home. The sales agent, loan officer, and construction supervisors were awesome. They always keep us updated on the stages of the built.

I love working with the team! Tammy, Rory, Maurice, and Pat are very helpful! We have little supplies issue, but they fixed it as soon as I mentioned it. I love the team

I must say that it was a thrill to have a home that I would be the first to live in it. The feeling to see it from a open field to a house was exciting. There are some things that certainly could have been better, from the communication of work stoppage to delays of supplies. Even though some materials wasn't the greatest but the applications could have made up for it. Quality of workmanship certainly brought up questions of integrity

You have all read how unhappy I was with my process. Until Oscar took over. I’ve stated it over and over, he saved the sale.

A great experience with the salesperson and the finance agent!

Trustworthy builder that finished in a timely fashion.........

Communication was great with our builder and construction manager James

Check EVERYTHING on final walk-through. Do all the windows work? Does the doorbell work? Does the irrigation system work? If multi-level, how does the HVAC for each floor interact with the controllers? Reinspect after a couple of weeks.

Overall issues were with promises made that were not fulfilled

Make sure the home is 100% complete before you move in because it can take weeks before they address the issues that the house may have. Some of the closets did not have rods to hang our clothes and the first day we moved in the central had a leak and was not cooling the house and etc.

The quality of the build and finishing work on the home was well below the standards I would expect especially for a half a million dollar house. Multiple issues with the home, some that have taken multiple attempts to fix, and many more smaller issues that at this point I’m just tired of submitting claims. A hinge on the cabinet door in the laundry room keeps coming off, a lot of the door handle throughout the home were placed inside out, the medicine cabinet is crooked and doesn’t stay closed. And these are just the small issues, as of now. Not to mention all the major issues we had to deal with upon move in ... More

Took awhile due to the Pandemic and worker shortages but we love our new home! Best value out there! So glad we bought our beautiful home.

Walk in inspection and warranty representative were great.