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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11457 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

11457 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Value 4.5

Responsiveness 4.5

Customer Reviews

Great experience

  • Ana A.
  • Verified HomeBuyer
  • December 20, 2018
  • Round Rock, TX

The process was great and I am very happy living in the house.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Good

  • RaSheda H.
  • Verified HomeBuyer
  • December 20, 2018
  • Goodyear, AZ

Good

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

AWESOME

  • Natasha B.
  • Verified HomeBuyer
  • December 20, 2018
  • Manor, TX

KB Home and its team did a phenomenal job. We are very happy with our home and know that we made the best choice in builders. The entire KB Home team kept us in the loop throughout the whole process and made it super easy to follow and understand. Highly recommend!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Purchase of new home

  • Sandra L.
  • Verified HomeBuyer
  • December 20, 2018
  • Ceres, CA

My husband and I had a great experience with KB Home orchard terrace. Susana was extremely helpful and always updated us on anything we needed to know. Kb home was very professional and it made our experience priceless on the purchase of our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A+ Production

  • Charusorn C.
  • Verified HomeBuyer
  • December 20, 2018
  • Pflugerville, TX

Very trusted, productive, and knowledge of a true builder

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very happy in Longmont

  • Anne W.
  • Verified HomeBuyer
  • December 20, 2018
  • Longmont, CO

We had a great experience with KBHome in Longmont. We received a status call each week to keep us up to date on what to expect in the next week. Our questions were answered quickly and any concerns were addressed completely.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent experience

  • Michael S.
  • Verified HomeBuyer
  • December 20, 2018
  • Hutto, TX

Exceeded expectations. Great job

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Overall great experience

  • Maria M.
  • Verified HomeBuyer
  • December 20, 2018
  • Jacksonville, FL

I’d highly recommend KB Home! Great customer service and the buying process went smooth from start to finish. Very happy with my new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome!

  • ROGER v.
  • Verified HomeBuyer
  • December 20, 2018
  • San Antonio, TX

Listen to your loan officers advised how to secure a loan. Learn how to Budget at the KB studio.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Excellent

  • Daliah Q.
  • Verified HomeBuyer
  • December 20, 2018
  • Houston, TX

Excellent

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great experience.

  • Juan G.
  • Verified HomeBuyer
  • December 18, 2018
  • San Antonio, TX

Great experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The best of KB Homes

  • Pedro D.
  • Verified HomeBuyer
  • June 10, 2026
  • Jacksonville, FL

We are very happy with our construction superintendent. He is very polite and always response our questions and resolve our issues. KB Homes has the best superintendent. Richard Fisher is an excellent customer service too. Congratulations KB Homes you have a very good superintendent.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home Associates at Hargrove in Hollister

  • Thomas S.
  • Verified HomeBuyer
  • June 10, 2026
  • Hollister, CA

We've had minor issues that came up with paint, door knobs, cabinets, closets, windows, cracks in stucco and outside fence. So far everyone associate with KB Homes has been great in responding and fixing the issues we've encountered. Joe, Don Carlo, Armando and the rest of the staff(sorry forgot names) have been great. They all respond right away. Thank you.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

John Ivan

  • Dennis P.
  • Verified HomeBuyer
  • June 05, 2026
  • Willis, TX

Overall it was a good experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Willing to work out a deal!

  • Sopharl T.
  • Verified HomeBuyer
  • June 04, 2026
  • Puyallup, WA

This is my first time ever buying a home. And everyone on the KB Homes team kept me in the loop of every information I need to know. So I had a very great experience with them. Home loan experience through KB Homes was so much easier and smoother than the previous loan officer I had. Glad I bought a home without no trouble.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Loan process

  • Rodney W.
  • Verified HomeBuyer
  • May 28, 2026
  • Hitchcock, TX

I'm a first time home owner and the laon officer was vary helpful

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Bad materials on the house. Cheap materials

  • Daniel M.
  • Verified HomeBuyer
  • May 27, 2026
  • Texas City, TX

Bad materials on the house. Cheap materials

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

KB Home buying experience

  • Keiwanda J.
  • Verified HomeBuyer
  • May 21, 2026
  • Tomball, TX

My experience was wonderful

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Fine

  • Mahyar H.
  • Verified HomeBuyer
  • May 20, 2026
  • Las Vegas, NV

I am Satisfied so far

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

My team was Derek Byron and Heidi. They should all be known as KBs award winning team!

  • Jerri R.
  • Verified HomeBuyer
  • May 13, 2026
  • Tucson, AZ

This was the absolute best home buying experience I’ve ever had.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

The whole team was great to work with!

  • Ashley C.
  • Verified HomeBuyer
  • May 11, 2026
  • Thornton, CO

We have had a great experience all in all. Amanda and Kyle were wonderful throughout the process. They've set expectations, gave us routine updates, and followed through on everything we discussed. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

EXCELLANT

  • Randy King L.
  • Verified HomeBuyer
  • May 11, 2026
  • Haines City, FL

BUILDER MET OUR NEEDS EVERYTHING WENT AS PLANNED

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great value

  • Eugene Frederic M.
  • Verified HomeBuyer
  • May 06, 2026
  • Leander, TX

While the buying experience was great, the sales representative was phenomenal. The design center was great, and the job supervisor was easy to work with, one part of the KB experience stood out. That was the inflexibility of KB. Once you had locked in the house, even months prior to permits, being pulled, there was no flexibility in any changes. Early on, my wife and I decided we wanted to change our flooring from carpets in the bedrooms to the same laminate we had placed through the rest of the house. This was before permits had even been pulled for the house. It was a simple interior ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great home buying experience.

  • Gabrielle A.
  • Verified HomeBuyer
  • April 29, 2026
  • Chino, CA

Our hime buying experience with KB Homes is very smooth and stress free. We were able to purchase our first home with the help of our amazing KB Homes sales agent Ben R. and KB Homes Loans agent John F. They provided excellent service and they made home buying easy and stress free for us.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Everything is amazing. But NOT included vinyl roll out flooring

  • Richard D.
  • Verified HomeBuyer
  • April 28, 2026
  • Converse, TX

Everything is on point. Great all around. Joey building manager is the best ever. The wet floor included vinyl roll out is the worse flooring I have ever seen. I rather have carpet in kitchen, dining room. Can i get that switched?

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5