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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10975 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10975 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

First Home Bliss

  • Talisha B.
  • Verified HomeBuyer
  • June 21, 2022
  • Tomball, TX

Ivan and Jake made my first home buying experience a true bliss. The two were so kind and very informative throughout the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Overall very good!

  • Deeann D.
  • Verified HomeBuyer
  • June 21, 2022
  • North Ft Myers, FL

The process went very well, a few delays in closing because of supply and demand issues.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 3

Smoothest Home Purchase I Ever Made

  • Stephen S.
  • Verified HomeBuyer
  • June 20, 2022
  • Saint Augustine, FL

From start to finish, this was a stress free experience. The KB Home staff at Orchard Park exceeded my expectations every step of the way. Marianna's constant communication and responsiveness was very much appreciated. I knew exactly what was going on with my new home and the process every day. Likewise, Ty got involved when closing time approached and worked with Marianna to keep me updated on every detail. The final inspection was better than expected with only a very small punch list of incomplete items. Ty had almost all of those completed within one day. I would also be remiss if I ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

No BS Home Buying

  • Anonymous
  • Verified HomeBuyer
  • June 19, 2022
  • Auburn, WA

Great bang for buck in value. Overall the home exceeded expectation and upgrades were well worth the money paid. Beware of some excessively priced items in the selection process. But most selections are fairly priced. Quality and materials have gotten tons of compliments from contractors brought in to do small renovations. Our home inspector said the things he found are incredibly minimal compared to other new constructions he's seen.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Overall excellent and smooth buying experience

  • Abhijit S.
  • Verified HomeBuyer
  • June 16, 2022
  • Gilroy, CA

It was my first home buying experience, and KB did an excellent job delivering the house on time during the middle of the pandemic. Everyone did fantastic work, from the sales staff to customer service, making the home buying experience smooth and easy.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Very good

  • Luis R.
  • Verified HomeBuyer
  • June 16, 2022
  • Davenport, FL

Perfect home for 4 peolple!

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

KB Home - Robert and Thomas were wonderful to work with.

  • Anonymous
  • Verified HomeBuyer
  • June 14, 2022
  • Surprise, AZ

Robert and Thomas were wonderful to work with. They were very responsive and patient.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Nice neighborhood and near to Home Depot and big department stores

  • Edgardo B.
  • Verified HomeBuyer
  • June 10, 2022
  • North Las Vegas, NV

Nice neighborhood and near to Home Depot and big department stores

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Chad Was AMAZING!

  • Amanda C.
  • Verified HomeBuyer
  • June 07, 2022
  • Richmond, TX

Chad made sure all of our concerns were addressed, he updated us weekly, and took great care of us. We are first time home buyers, so he set the bar pretty high going forward. Thanks Chad!

Total Score 5


Quality 5

Trustworthiness 5

Value 2

Responsiveness 5

KB Home - The experience was challenging but it was all worth it at the

  • Benjamin A.
  • Verified HomeBuyer
  • June 02, 2022
  • Haines City, FL

The experience was challenging but it was all worth it at the end

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

The sales department with Kelly

  • Teresa S.
  • Verified HomeBuyer
  • June 02, 2022
  • Riverside, CA

From the time I entered the office with Kelly she had my best interest in mind helping me choose the right forever home for my family

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Personal touch!

  • James R.
  • Verified HomeBuyer
  • June 02, 2022
  • Las Vegas, NV

We are so excited to be in our dream home. We had such a great experience with the sales staff, the design studio, and the construction team. Everyone made our happiness a priority!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

KB Home - Overall, the process was smooth and easy.

  • Jarad A.
  • Verified HomeBuyer
  • June 02, 2022
  • Las Vegas, NV

Overall, the process was smooth and easy.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Pay very close attention to what upgrades you get with reguard

  • Ivan L.
  • Verified HomeBuyer
  • June 02, 2022
  • San Antonio, TX

Pay very close attention to what upgrades you get with reguard to making sure they are put down on paper exactly as you want them. The studio has a habit of messing things up.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Responsiveness to the concern and or questions regarding the process.

  • Erika L.
  • Verified HomeBuyer
  • June 01, 2022
  • North Las Vegas, NV

There are too many wonderful players to name. Overall experience was great. From the start everyone has been delightful; Linda, Paul, Gina, Virginia and John. The home was designed and certainly finished on schedule as predictable and promised. Any commitment made were kept. Thank you , Team Kb

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - The overall value is great for the home.

  • Mary H.
  • Verified HomeBuyer
  • May 31, 2022
  • Kyle, TX

The overall value is great for the home. Note every issue when doing the walk through and DO NOT close until everything addressed. Look for every little thing as the follow up after closing is non existent.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

Salesperson Dian

  • Michael P.
  • Verified HomeBuyer
  • May 31, 2022
  • Castle Rock, CO

It was a good experience from start to finish.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Donna was excellent at learning what we wanted and finding a solution for us.

  • Lawrence P.
  • Verified HomeBuyer
  • May 31, 2022
  • San Antonio, TX

KB Homes showed a greater commitment to meet our needs than any other builder we met with. Very Happy. Donna was the best!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Karl, and Sharlin were amazing

  • Jeffrey D.
  • Verified HomeBuyer
  • May 31, 2022
  • Tucson, AZ

Karl, and Sharlin were amazing

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very helpful team

  • Jayda D.
  • Verified HomeBuyer
  • May 26, 2022
  • Jacksonville, FL

Great community and they will get your house to your liking

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

How fast they build the house.

  • Reginald D.
  • Verified HomeBuyer
  • May 26, 2022
  • Las Vegas, NV

Kb homes wad simply amazing! They offered the best and most transparent pricing of any lender that I was in contact with. Additionally, our closing happened on time and they were in touch the entire way leading up to it.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Very good customer service.

  • Boran E.
  • Verified HomeBuyer
  • May 25, 2022
  • Henderson, NV

Very good customer service. Buying a home now is hard and the process went through smoothly.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - Houses are built so fast that measurement is so off.

  • Sonny H.
  • Verified HomeBuyer
  • May 24, 2022
  • Las Vegas, NV

Houses are built so fast that measurement is so off.

Total Score 5


Quality 3

Trustworthiness 4

Value 5

Responsiveness 4

Staff is great but for the price thee should have been better basics. Flooring in kitchen and bathrooms are crap.

  • Denise L.
  • Verified HomeBuyer
  • May 23, 2022
  • Upland, CA

Staff is great and they go above and beyond to remedy any issues I had. Loved them all. My first home was a KB home in Walnut in 1972 and I see where you have cut back on some of the basics. Disappointed in my findings. Houses go up too fast. Flooring in kitchen and bathrooms are horrific. Will need to change them soon. After 30 years in Walnut KB home I never had to remove, these will have to be. Thanks or skimping on that area. Disappointing for sure.

Total Score 5


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

Loving my new home

  • Marie E.
  • Verified HomeBuyer
  • May 21, 2022
  • Surprise, AZ

I’m very impressed with the the quality of my home. There are some issues with the wood trim but that is being addressed. They have made my experience a pleasant one. Very responsive and accommodating. All issues are being taken care of in a timely manner. I highly recommend purchasing a home with KB!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5