What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 3677 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

3677 Reviews - 303 Communities

5 ★(2737)

4 ★(527)

3 ★(215)

2 ★(119)

1 ★(79)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating KB Home - Really appreciate the constant feed back in regards to my questions.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Julie V.
  • Katy, TX
  • April 09, 2019

Really appreciate the constant feed back in regards to my questions.

star-rating KB Home - Responded with urgency.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Alain R.
  • Riverview, FL
  • March 22, 2019

Responded with urgency.

star-rating Great builder!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 4

  • Abdul U.
  • Richmond, TX
  • March 19, 2019

KB Home is a great builder. You wont find the same quality anywhere else. The whole build process was a great experience and very engaging from start to to finish!

star-rating Overall feedback

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Ayan B.
  • Aubrey, TX
  • February 08, 2019

Prices of the house are good, however materials not so fascinating. Please be thorough while doing the upgrade option.

star-rating KB Home - Overall I am enjoying my new house and I am very happy

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Fernanda T.
  • San Antonio, TX
  • January 24, 2019

Overall I am enjoying my new house and I am very happy

star-rating KB Home - Love KB Everyone you work with is with you all the way to the

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Lorraine R.
  • Henderson, NV
  • February 16, 2021

Love KB Everyone you work with is with you all the way to the end. Received updates every week. And even months after I get a check up email. I don't like the cheap paint or the fact that you need to pay extra for your garage walls to be painted . ... More

star-rating KB Home - They take good care and respond back quickly on questions

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Jee X.
  • Fresno, CA
  • January 26, 2021

They take good care and respond back quickly on questions

star-rating KB Home - We love our new home!

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Surprise, AZ
  • January 26, 2021

We love our new home!

star-rating KB Home - This was my first experience buying a home and everyone I came

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Jennifer C.
  • Manor, TX
  • January 19, 2021

This was my first experience buying a home and everyone I came in contact with was very patient with me, answered my questions thoroughly, and helped boost my confidence with this big purchase. Highly recommend!

star-rating KB Home - Throughout the home buying process there were delays but all

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Marlon A.
  • Winchester, CA
  • January 05, 2021

Throughout the home buying process there were delays but all in all was a reputable. Thank you for your help and customer service.

star-rating KB Home - Overall it was a great experience

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 5

  • Arina M.
  • Redlands, CA
  • December 15, 2020

Overall it was a great experience

star-rating KB Home - Great building experience with KB.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Eric H.
  • Glendale, AZ
  • November 11, 2020

Great building experience with KB. Meet all of the timelines, and the team kept us updated with photos and progress reports on a weekly basis.

star-rating Area and the simplicity of the style of the home

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Edwin C.
  • Bonney Lake, WA
  • November 05, 2020

Love the style of how the home was designed. Only thumbs down is that I noticed the baseboards, cabinets and doors are not as sturdy as I thought they were. Also whoever painted this house we are in didn’t do a great job. I see Areas that are not fully painted and some drips on the wall. They did leave us paint to use so I will be touching up a few spots. ... More

star-rating Thanks

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Leonel Z.
  • Aurora, CO
  • September 17, 2020

Great

star-rating First home buyers

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 3

  • Jared D.
  • Manor, TX
  • April 23, 2020

Amazing home, love the staff and everybody we worked with through the whole process. This quarantine has delayed some things that needed fixed but that will happen after it's over. Thank you guys.

star-rating Satisfied but not perfect

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • James A.
  • Magnolia, TX
  • March 25, 2020

Visit building site often

star-rating Great sales staff

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Rafielle U.
  • Jacksonville, FL
  • January 18, 2020

The sales staff and mortgage team CP and Cindy were awesome! Johnathan the construction super was very attentive and fast in responding. I have no issues with the Magnolia Grove jax KB team. I would say my issue is with the quality of the sheet rock and flooring construction sub contractors . They did not pay attention to details. Be sure to watch their work. Be sure that floors, walls, and windows are level and square- as ours was not. We have crooked and uneven walls windows floors and ceiling. Apart from the cosmetics, the house seems to be sturdy. The exterior looks perfect. I cannot complain about the design or construction of the outside. The only reason I gave 4 stars to responsiveness is because I used the KB 800 number to resolve warranty issues. They are pretty much useless. The KB construction super (Johnathan) deserves 10 stars for his fast response being to sole person responsible for rectifying our issues. The KB team we worked with were and are 100% trust worthy. Also 10 stars to KB sub contractors NWP plumbing for fast reaponding. ... More

star-rating 649 Sacramento way

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • John B.
  • Hollister, CA
  • January 15, 2020

Stay in touch with the sales rep on a weekly basis, especially at closing time. They seemed to string us along and give us dates they were unable to achieve.

star-rating Homey

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Leo S.
  • San Marcos, CA
  • January 14, 2020

Big furnitures and appliances can be difficult to set in place because of the 3 storey set up. The stack washer and dryer I bought is hefty in size and the room for it was challenging for the installation. The hookups are placed behind the stacked washer and dryer. It could have been easier if the hookups were placed on the side of the little room. If you will be doing the move yourself, have fun! It is doable of course. Other than that, my family and I love it here. It is a relaxing and comfortable place to be specially coming home from work. ... More

star-rating Excllent Home to live on

Quality star-rating 1

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Sikander B.
  • Los Angeles, CA
  • January 09, 2020

Quality People, Quality Homes

star-rating Ed@KB

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Edward F.
  • Las Vegas, NV
  • January 07, 2020

Several minor comments; Took me making 4 trips to the sales office to get my “welcome” gift(which by the way was not worth the wait) There was a mistake on the location of extra elec outlets, but was resolved to my satisfaction. We have only a few remains fixable issues. I’m waiting to see if they abide by their “will check back with you 30 days after deal closes” One other item; the inset hot & cold water lines for the washer is problematic as the twist-on hoses from my washer it was very difficult the adequately tighten the fittings, resulting in leaks Otherwise, mostly satisfied ... More

star-rating KB Home - Good neighbor and good quality

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Jose S.
  • Katy, TX
  • December 03, 2019

Good neighbor and good quality

star-rating Home experience

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Jesus R.
  • San Antonio, TX
  • September 17, 2019

My home was built faster than expected ..

star-rating KB Home - Good

Quality star-rating 2

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Eun C.
  • Houston, TX
  • September 10, 2019

Good Thank you

star-rating New home

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • Anonymous
  • San Antonio, TX
  • August 27, 2019

Make sure you fix every detail before final walk