KB Home Reviews

The staff are friendly and nice. Seem like genuinely good people. The home is quality and the location is ideal.

The house is beautiful. Overall, I'm very happy and whenever I've had issues, they take care of it.

Very good communication with customers

Sales team did a good job. Superintendent/warranty did/are doing a great job with responsiveness and ensuring mishaps are corrected/fixed in a timely manner.

I have a great experience with KB home great communication an awesome people to work with very professional very knowledgeable I'm very happy.

Amazing! Everyone was so nice throughout the process.

The house looks great, thanks!

The building process was a breeze. From the moment you start your application to the moment you get your keys. Everyone is helpful keeping you up with the building process all the way until the closing process is complete.

We had an absolutely incredible experience with KB homes. Great communication and response.

Overall it worked out great

From day 1 everybody from KB has been helpful and accomodating. Happy to be part of the KB family

The overall experience was great, there where however typical type items that came up during the building process that more communication could have helped.

The sales rep (justin), Construction Super (Hunter), and Greg were always super prompt in resolving any issues we would bring up.

Easy process from start to finish.

Sara's (sales) help was tremendous with the whole process of buying our first home with KB. Quality home built with good hardworking people like Robert and Tom.

Although we moved into a home surrounded by lots under construction, the crew was always friendly and considerate in leaving the area swept and orderly at the end of the day.

All my issues were resolved on a timely manner. I feel like Kb really cares about their clients, from sales rep to customer service personel on site. So far all my issues have been resloved satisfactory.

We had a smooth home buying experience with KBHome!

The entire KB team was very cooperative, helpful, patient and knowledgeable. A few glitches in getting in because of the Covid virus, but that is not the builders fault. Timeline to close was moved at least three times and that cost me additional monies ~ to store my furniture. That basically is my only issue. Some of which was not the builders fault. Any structure issue are being addressed - minor trim work is being fixed. The value and property are exceptional. One criticism I would list is that the landscaping is almost identical for each house in this phase of the Verona development. Placement of the trees, bushes, and other plantings should have been more of a variety to make the community unique. Other than that, I highly recommend KB builders. ... More

Working with a good sales team and a Great Project manager (Kullen) will help with your home building experience, you want someone that will contact you on a weekly bases to give you an update on your home. Have a team that will understand how stressful this process will be, and they show you patience at all time.

The experience was great. Everyone at KB I encountered was very helpful. I have no complaints.

First time homebuyers. We designed the most beautiful home at a reasonable price. The process was friendly and we were kept informed every step of the build process. Unfortunately, there were a few issues with craftmanship (brickwork and cabinets had a few issues). Overall, great experience.

The sales Bill and builder supervisor Carlos have been responsive in helping settle the issue however the works man-ship and customer service need to step up the effort. I have a window with defect was installed and I asked customer service to fix the issue, however, two months later, I do not have any one come and service the work order. On the other hand, the customer service did respond to clogged toilet. It was found that worker did not remove the pipe caps of the toilet and shower drains after tile installation(Works man ship issue). On works man ship, I have seen floor anchors and nails not driven onto the supporting beam. There are other issues which will be dealt with customer service later. ... More

Answered any and all questions. Were responsive and did a good job!

Nice and smooth translation