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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10975 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10975 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Great response time, communicative throughout the process.

  • Haley H.
  • Verified HomeBuyer
  • August 04, 2021
  • Jarrell, TX

Great experience with the builder's employees throughout and after buying the home and getting settled in. One thing I've learned however, don't expect your home to be perfect from day one. Just because it's a new build doesn't mean you're not going to have problems. With any new construction neighborhood, they're trying to get your home up fast and this could potentially lead to bigger issues. Fortunately, KB representatives were extremely helpful and fast in resolving the issues.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Great buy

  • Charlotte B.
  • Verified HomeBuyer
  • August 03, 2021
  • Winter Haven, FL

Buying a KB home has been an adventure for my family, the location was a bit further than we have ventured in the Florida area but it was well worth it for the floor plan. We are very happy with our home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

The sales, care and loan teams

  • Sean C.
  • Verified HomeBuyer
  • August 03, 2021
  • CASTLE ROCK, CO

The team of folks KB provides you makes the process fun and reduces the stress of building a new home. All 3 teams sales, care and loan, will take good care of you.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB home lenders are the best!

  • Mario S.
  • Verified HomeBuyer
  • August 01, 2021
  • Uhland, TX

Thanks to KB Home we finally purchased our new home! It was a stressful process but thanks their great assistance and professional work we got through it. It would not be possible without KB Home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - KB Home made buying a home during pandemic possible; even when

  • Anonymous
  • Verified HomeBuyer
  • July 31, 2021
  • Las Vegas, NV

KB Home made buying a home during pandemic possible; even when everything was done virtually. They are accommodating and find solutions to our needs. They put us at ease in knowing that we are in good hands. I would recommend KB Home to my family & friends.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Still waiting on some things to be fixed which is a bummer ,

  • Alan J.
  • Verified HomeBuyer
  • July 27, 2021
  • Las Vegas, NV

Still waiting on some things to be fixed which is a bummer , also was never able to get in touch with the painter for the free touch up paint which also suck. Overall i’m satisfied but a few ongoing things I would love to get addressed ASAP.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

KB Home - 1.

  • Anonymous
  • Verified HomeBuyer
  • July 25, 2021
  • Houston, TX

1. Sale representative, upgrades representative, construction manager, loan lender and customer service are very friendly and responsive. 2. Love the energy-saving home design.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I’m pretty much satisfied with my new house.

  • Kook K.
  • Verified HomeBuyer
  • July 21, 2021
  • Corona, CA

I’m pretty much satisfied with my new house.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Builder is great, we had little cosmetic issues but they are

  • Christian P.
  • Verified HomeBuyer
  • July 21, 2021
  • Menifee, CA

Builder is great, we had little cosmetic issues but they are fix them all so far

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Loan Officer & Sales Representative keeping me in the loop at every detail of the process.

  • Sylvia A.
  • Verified HomeBuyer
  • July 20, 2021
  • Lancaster, CA

That they too! Can experience home buying as a First Time Buyer with the proper information and encouragement. Thank you KBHS team! I feel so accomplished & rewarded from this experience!!

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - Very reliable and with good team of staff.

  • Ming G.
  • Verified HomeBuyer
  • July 20, 2021
  • Bradenton, FL

Very reliable and with good team of staff.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Good to service for home

  • Kazi Z.
  • Verified HomeBuyer
  • July 20, 2021
  • Houston, TX

Good to service for home

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - Sales agent was great.

  • Jean F.
  • Verified HomeBuyer
  • July 20, 2021
  • Lancaster, CA

Sales agent was great. The quality of my house is wonderful. Design studio experience were alright. Could have a better agent who give you details. But overall experience is great.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Everyone was very welcoming.

  • Carolina B.
  • Verified HomeBuyer
  • July 20, 2021
  • North Las Vegas, NV

My family had a great buying experience with KB homes. I had looked at other communities which offered different kinds of incentive, however KB homes had exactly what I was looking for in a home (Plus More). Once I made my mind with the Model that I wanted and singed off on it, I was able to bring other family Members to look at the Model home and every time I would bring them over, the sellers at the site made us feel welcome.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - Easy experience from start to finish.

  • Lana M.
  • Verified HomeBuyer
  • July 20, 2021
  • Las Vegas, NV

Easy experience from start to finish.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

KB Home - The entire home buying process was extremely easy & transparent.

  • Samuel G.
  • Verified HomeBuyer
  • July 19, 2021
  • Madera, CA

The entire home buying process was extremely easy & transparent. The home was built beautifully in a timely manner and the warranties are great. My only hiccup was the 30 day walkthrough & paint touch ups/small repairs hasn’t been honored.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

KB Home - Despite covid and the weather KB produced me a great new home!

  • Rhiana B.
  • Verified HomeBuyer
  • July 17, 2021
  • Uhland, TX

Despite covid and the weather KB produced me a great new home! Well built and the minor issues I've had have been addressed in a timely manner

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Good sales process & hard working engineers, but unfortunately

  • Anonymous
  • Verified HomeBuyer
  • July 15, 2021
  • Irvine, CA

Good sales process & hard working engineers, but unfortunately the finish quality did suffer! :( Just thankful they are fixing most of it...but certain issues should NOT have existed in the first place!

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - I would buy a KB home again.

  • Laury S.
  • Verified HomeBuyer
  • July 15, 2021
  • Parker, CO

I would buy a KB home again.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

The 2 Jasons

  • Lois A.
  • Verified HomeBuyer
  • July 14, 2021
  • Las Vegas, NV

The 2 Jasons that were in charge were here to correct any issue as soon as it occurred and were super nice and professional. Could not have asked for anyone better.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Affordable price and they finished it on time they promised.

  • Bryan G.
  • Verified HomeBuyer
  • July 14, 2021
  • Winchester, CA

Affordable price and they finished it on time they promised. Excellent!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - My customer service rep, Ryan was amazing.

  • Sylvia P.
  • Verified HomeBuyer
  • July 14, 2021
  • San Jose, CA

My customer service rep, Ryan was amazing. He was highly responsive to emails and texts when I had questions and if any issues arise. During the orientation, he provided detailed information and caught all the small issues that needed to be fixed. He also went the extra mile by offering any services that I needed help on. For an example, mounting my TV on the wall. He was very reliable and always willing to help, even after the closing date. 10/10 rating for him!

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Quick and easy

  • Israel E.
  • Verified HomeBuyer
  • July 14, 2021
  • Lockhart, TX

My loan officer was great. Always responded to all my questions quickly.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Loved the design studio experience and our construction supervisor

  • Brenda W.
  • Verified HomeBuyer
  • July 14, 2021
  • Apopka, FL

Love how we were able to make the house exactly how we wanted it to be. Also very happy with the follow through after we closed to check on any minor issues. Would definitely recommend KB homes to others.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Sales staff and building superintendent made the process seamless

  • Douglas B.
  • Verified HomeBuyer
  • July 14, 2021
  • Fuquay Varina, NC

Sales staff and building superintendent made the process seamless

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5