KB Home Reviews

KB Home kept their price as they told me until I get a house, that's amazing thing. Same time, my friend bought a house from another builder, but the price keep moving up until my friend must to quit. Wonderful services, customer service of KB Home is really good, friendly and quickly.

Those three listed treated me with outstanding care. They provided with insight, helped me, and still reach out to check on me.

Kevin, our warranty and repair guy, was on site and available during the buying process for any adjustments we needed. He was fast and easy to work with. Ryan, our KB Home sales representative, was also intelligent and responsive throughout the whole process.

My superintendent Mike was amazing. He made this whole experience smooth and easy. He was there to answer any of my questions. He addressed my concerns immediately. He made my home with love. I couldn’t have asked for more! Thank you Mike

This process went as smooth as possible. From my first interaction with the sales team through the construction phase and all the way up to post sales! What a great experience! Thank you team!

My experience with customer service is good.

Sales office was always available to answer questions Service able to complete SOME repairs in a timely fashion Still waiting for touch up paint

The process from start to finish was great and I'm very happy with my new home purchase.

LeMonte, Cody, Ena, JoAnn, and Mike all played instrumental roles with us deciding to purchase and build our first home. The KB Team helped us apply, plan, and build while we were still stationed in CA. We were very nervous throughout the whole process, once we made it back to Tx we were able to see our home on a daily basis until completion. We are very pleased and happy with our home and will recommend KB Home to family and friends.

Really outstanding services from initial meeting to final inspection clos-out!

my project manager was on point!!! the mortgage side of it was always prompt & friendly guiding you thru the steps.

Very responsive and helpful through out our experience.

Good KB Folks from sales to construction to financing

From start to finish it was a seamless process! Wouldnt change anything. Feels like we have a home now.

KB at this location had a great team that has responded quickly all along to any issue that came up. We have been very happy with our purchase.

KB homes offered us the greatest value with the best product in the Austin area!

How did you feel about the entire process, from initial purchase to final move-in? Answer;Feel very comfortable with the KB home team and they are great and very responsive when there a question that would like to know. How would you describe the quality and value of your new home? Answer:The quality of work is excellent How was your experience with the builder’s team? Did they do what they promised? Did they respond to you in a timely fashion? Answer:The builder team to sales are awesome ,has the professionalism , explained every steps process.

Very attentive, and helpful

Any project will have issues, but KB did a pretty good job getting through them, especially with a large winter storm and the pandemic, amid labor shortages etc. Materials and methods used for the house however, are a bit subpar, and while it's rated as an energy efficient home, I can't say it's amazing. Lots of flimsy materials used, but for the money we paid, I feel like we got a decent deal, especially in the Austin housing market. I'd recommend this for a first time homebuyer or a younger couple.

Good experience overall, we are very happy.

This was our first home purchase and it went smooth with KB. The sales agent was friendly and helpful and all the appliances were modern. I'd go with KB again for future property purchases.

Overall a good homebuying experience. Very modern design and good quality materials. I did have some issues with the customer service rep for some minor warranty claims though.

KB homes is a great company to deal with. My whole experience from Beginning to end was great. I love my new home.

Everything was good but design studio process needs to be more thorough with the selection of items

Amazing experience buying our 1st home