KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 3365 homeowner reviews to learn why they are the right team to build your new home.
4.6 out of 5 stars
in all areas
3390 Reviews - 317 Communities
5 ★(2514)
4 ★(482)
3 ★(206)
2 ★(115)
1 ★(73)
Quality 4.5
Trustworthiness 4.6
Value 4.6
Responsiveness 4.6
star-rating Outstanding Builder
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I and my wife made a tour around shopping for the best builder in the city for about 3 months. KB homes was outstanding. We were just lucky to get what we wanted for our dream home. We starting building our home from scratch and had the opportunity to visit KB home studio where we choose all the materials we wanted from our home. I am thankful to Deb the sales agent who loaded us with every information we needed to start and gave us the best of advise. Giving us updates regularly till the end of the building process. Thankful to for Michelle the loan office for her guidance in the very successful loan process. Answering all our questions satisfactorily and giving us updates, making sure we knew what to expect and helping us stay on track. We were amazed how her hard work brought us broad smiles during closing. Thankful to Bricio the energetic formidable building superintendent for transforming our little rough idea into a magnificent life dream home. He was the brain, eyes and ears of our home as it was being built and did our first and final walk through with us during the finishing and when everything was complete. He was pointing out things that we probably would not have noticed had he not been on top of it. We thank him for our beautiful home. I think KB home is the only builder that would make owning a new home of your dream very easy. The entire KB home team followed through with all of their commitments throughout the building process. Thank KB home team for building the home of our dreams! ... More
star-rating The updates and commmnication.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
They are very professional, keeping you updated with any new development.Keep up the good work.
star-rating KB Home - KB Home is the best option out there!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
KB Home is the best option out there! My wife and I love our new home! Thank you so much!
star-rating KB Home - Great experience, lots of helpful people along the way
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great experience, lots of helpful people along the way
star-rating KB Home - The home buying process with KB Homes was very easy.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The home buying process with KB Homes was very easy.
star-rating Great Construction staff and Office Manager staff
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great Construction staff and Office Manager staff
star-rating KB Home - The overall experience was good but the loan process was an ordeal
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The overall experience was good but the loan process was an ordeal due to covid reasons
star-rating KB Home - This builder will try to make you happy!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
This builder will try to make you happy!
star-rating ssional
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
All of the KB representatives were wonderful to work with in the process of buying my new home. All my questions were answered promply in a professional manner. Customer service in sales, site manager and financial advice were all amazing. I tuely felt they had my best interest in mind throughout the whole home buildlng process. ... More
star-rating Home buying process was smooth everyone was helpful at any given time with any quiestions
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Awesome staff everyone always put costumer first helped with everything needed stayed over the hours to help us look at the house at times.
star-rating Great service!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Very happy with the whole experience.
star-rating The thoroughness and availability of the sales staff and build crew.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The design of the home impressed me so much that I went from viewing the model to going on contract in 5 days. Diane was very helpful in guiding me through the process, as was David with the financial part. Everything went so smooth.
star-rating KB Home - Matt, the construction supervisor was fantastic, He made sure
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Matt, the construction supervisor was fantastic, He made sure the process was smooth. Addressed any issues immediately
star-rating KB Home - The whole homebuyer process was stressful but KB homes made it
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The whole homebuyer process was stressful but KB homes made it painless as possible throughout the process
star-rating Clear and Transparent process
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We have been on the market for years looking for a home. As first-time buyers, we were a little afraid regarding the home buying process, but KB made it very smooth, transparent and quite pleasant. We love our new home and our new neighborhood. Thank you KB! ... More
star-rating Up grades and completed in less than 5 months
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Financing with Kb save money
star-rating Move in ready
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I bought my property already finished and it was move in ready at closing. Smooth process.
star-rating Fantastic Company Ethics and Values - Great Customer Service!!!!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The quality for value is outstanding but the customer service, communication and follow up throughout the whole process was beyond excellent! We love our new home and all those at KB who helped to make it a reality!!!
star-rating KB Home - We where always kept in the loop of what was happening.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We where always kept in the loop of what was happening.
star-rating Great feaof the home
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Everyone was very helpful. We did not feel rushed
star-rating Satisfied and very happy
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We were given updates and progress report every week during the process, KBH staff were very professional and knowledgeable.
star-rating Title company experience was incredible, easy and fast.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I am super happy to purchase my first home from KB, I have got what I was expecting. The quality of the house as final product is super good, exactly what I was looking for. I believe I will do another one in the future.
star-rating KB Home - Great home buying experience.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great home buying experience. Thanks
star-rating Very professional and we felt no pressure at all in the process.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Excellent work! Our home came out beautiful!
star-rating KB Home - Very positive buying experience from start to finish.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Very positive buying experience from start to finish.