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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11451 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

11451 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Value 4.5

Responsiveness 4.5

Customer Reviews

KB Home - Good communication during building process

  • Dean M.
  • Verified HomeBuyer
  • January 09, 2021
  • Porter, TX

Good communication during building process

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Annette, Shana, Mike and Jolene

  • Steven S.
  • Verified HomeBuyer
  • January 08, 2021
  • Las Vegas, NV

The house was completed 2 months early

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Exceptional customer service throughout the whole process!!

  • Jesus N.
  • Verified HomeBuyer
  • January 06, 2021
  • Salinas, CA

All the team was very responsive and guided us through the process!! Each team member went the extra mile to make our experience as first time home buyers a positive one. All of our questions were answered on a timely manner, any hiccup was addressed immediately, each team member followed up with us to ensure that we were satisfied, and most importantly, as first time buyers, our decisions were supported and that gave us even more confidence to purchase our home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Home buying process was smooth.

  • Anonymous
  • Verified HomeBuyer
  • January 05, 2021
  • Uhland, TX

Home buying process was smooth. The house was done in given time however there were still some minor issues with the house overall, but were fixed quickly. While there are still many issues with the house, I will fix it myself.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Great buying process and follow-up after purchase

  • Stephanie E.
  • Verified HomeBuyer
  • January 05, 2021
  • Kyle, TX

Buying process is quite simple and straight-forward. The build has its highs and lows (document everything anyone says). The after care once you are in the home is the best of any I have ever seen - very quick to resolve.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - We’re pretty satisfied with this purchase.

  • Jimin R.
  • Verified HomeBuyer
  • January 05, 2021
  • Irvine, CA

We’re pretty satisfied with this purchase. The home was built well and the layout was awesome.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Loved the house so far.

  • Urmila K.
  • Verified HomeBuyer
  • January 05, 2021
  • Austin, TX

Loved the house so far. This is our first house and K.B.Homes have made our experience pleasant and smooth. Would definitely recommend for anyone who would want to buy a house with K.B.Homes.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

priced right

  • Tim L.
  • Verified HomeBuyer
  • January 05, 2021
  • North Las Vegas, NV

bought extremly fast......with your help..........

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Good experience in buying our second home

  • Anonymous
  • Verified HomeBuyer
  • January 05, 2021
  • Salinas, CA

Good experience in buying our second home

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Throughout the home buying process there were delays but all

  • Marlon A.
  • Verified HomeBuyer
  • January 05, 2021
  • Winchester, CA

Throughout the home buying process there were delays but all in all was a reputable. Thank you for your help and customer service.

Total Score 5


Quality 5

Trustworthiness 4

Value 3

Responsiveness 4

Whole buying experience and Customer Service

  • Siva T.
  • Verified HomeBuyer
  • January 04, 2021
  • San Jose, CA

Its a great pleasure and happiness from the whole buying experience. We are so happy to have this home at a great deal. Most importantly Service provided and the follow-ups are pretty good and very responsive. It improves our trust towards this huge purchase.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - all is what to be expected

  • Marcus C.
  • Verified HomeBuyer
  • December 23, 2020
  • Las Vegas, NV

all is what to be expected

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

KB Home - Our experience in purchasing our home through KB Homes was very

  • Joe G.
  • Verified HomeBuyer
  • December 22, 2020
  • Tucson, AZ

Our experience in purchasing our home through KB Homes was very easy and smooth overall very satisfied with the outcome of our new home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - first time buyer, understanding that nothing is perfect.

  • Mengwen C.
  • Verified HomeBuyer
  • December 22, 2020
  • San Jose, CA

first time buyer, understanding that nothing is perfect. but the staff and team is doing a lot of efforts to make the experience great and smooth, which is awesome!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

The exceptional response from the Project Manager "Q".

  • Christopher M.
  • Verified HomeBuyer
  • December 22, 2020
  • San Antonio, TX

Overall, my experience buying a home from KB was very good. Many, or most things about the home we liked. However, KB could improve the quality of a few items such as shelving, exterior light fixtures, and bathroom faucets. Appliances were quality and American made. The waterproof Shaw vinyl flooring was beautiful and a good quality. So overall, we got our monies worth. One last improved would do well in the long term, and thats a keycard accessible gate at the entrance to the community. It would be worth a few more dollars in HOA fees.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Marcia was so awesome!

  • Emily C.
  • Verified HomeBuyer
  • December 22, 2020
  • Castle Rock, CO

Marcia was so awesome! Thank You!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Location

  • Lu R.
  • Verified HomeBuyer
  • December 19, 2020
  • Tucson, AZ

The people are wonderful to work with

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Jodie at the office was Super friendly and Steve the superintendent

  • Alex R.
  • Verified HomeBuyer
  • December 17, 2020
  • Menifee, CA

Jodie at the office was Super friendly and Steve the superintendent was great as well!! Always checking in even a month after move in.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Staffs who worked with me are very professional and friendly.

  • Zheng H.
  • Verified HomeBuyer
  • December 16, 2020
  • Gilbert, AZ

Staffs who worked with me are very professional and friendly.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good communication and solid product

  • Valerie L.
  • Verified HomeBuyer
  • December 15, 2020
  • Castle Rock, CO

Good location, materials are of good quality. Completed a couple extra items at no charge. The worksite was kept clean I am happy with the home I purchased.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

KB Home - Overall it was a great experience

  • Arina M.
  • Verified HomeBuyer
  • December 15, 2020
  • Redlands, CA

Overall it was a great experience

Total Score 5


Quality 4

Trustworthiness 4

Value 3

Responsiveness 5

KB Home - Great quality, KB always moves quickly with any reported repairs

  • Traci B.
  • Verified HomeBuyer
  • December 15, 2020
  • Goodyear, AZ

Great quality, KB always moves quickly with any reported repairs

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Beautiful Home and Great Value!

  • Hector F.
  • Verified HomeBuyer
  • December 09, 2020
  • Santa Paula, CA

KB Homes has build and designed our perfect home! The buying process was great! Unfortunately a couple of times the superintendent of the build missed to set up the walkthroughs during construction. We did do one walkthrough prior to the flooring being installed. Beautiful home! As with all new builds a lot of little details that needed attention but builder is addressing all of them graciously.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

KB Home - The service and quality is great.

  • Chih T.
  • Verified HomeBuyer
  • December 08, 2020
  • Allen, TX

The service and quality is great. If the design studio could provide 3D preview that will be great

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

The team was great

  • Jerry F.
  • Verified HomeBuyer
  • December 08, 2020
  • Spring Valley, CA

The responsiveness of the team was great!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5