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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11453 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

11453 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Value 4.5

Responsiveness 4.5

Customer Reviews

Our KB Home opinion

  • David G.
  • Verified HomeBuyer
  • September 22, 2020
  • Las Vegas, NV

Tyler and Alan were extremely helpful on helping us with decisions and addressing any of our concerns or issues. Due to the COVID-19 restrictions some Correspondence took longer in part as some employees were working from home and some delays with construction. We are happy with our decision to purchase a KB Home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Buy Buy Buy , it’s a great community.

  • John H.
  • Verified HomeBuyer
  • September 22, 2020
  • Davenport, FL

Buy Buy Buy , it’s a great community.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Thanks

  • Leonel Z.
  • Verified HomeBuyer
  • September 17, 2020
  • Aurora, CO

Great

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Finally, our Dream Home!!

  • Michael F.
  • Verified HomeBuyer
  • September 15, 2020
  • Rohnert Park, CA

Our family absolutely loves our KB Home! From the design to the details we were able to add at the studio we're in love. Beginning with the first steps of our purchase with the sales crew (Michael and Deb) I was impressed with their transparency and communication. At the studio, Debbie was extremely helpful as the choices were abundant. She understood we had a price range in mind and with her guidance we were able to design a killer home. Of course, with Covid this wasn't an ideal situation, but the crews pressed on and delivered our home within the time frame given. Lastly, and of course I'm ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home is deal maker.

  • George M.
  • Verified HomeBuyer
  • September 15, 2020
  • Menifee, CA

for the first time as new home buyer i am satisfied with my decision ..

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Thoughtful design and planning

  • Larry H.
  • Verified HomeBuyer
  • September 15, 2020
  • Fuquay Varina, NC

Great plans, competent people, decent quality materials and reasonable pricing

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Love our sales lady she has been really helpful thru all of our

  • Humberto N.
  • Verified HomeBuyer
  • September 14, 2020
  • Glendale, AZ

Love our sales lady she has been really helpful thru all of our questions and concerns the only issue is workmanship and quality already had to file multiple warranty claims for front door because it’s leaking how to put a warrant payment for the grout on the backsplash because it’s completely crumbling and a warranty claim for the paint around the doors because it’s just ripping off the doors other than that the house is a really nice design and comfortable

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Beautiful home, well designed.

  • Gurmeet P.
  • Verified HomeBuyer
  • September 10, 2020
  • Stockton, CA

Beautiful home, well designed..

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

Whitmire KB

  • Pamela W.
  • Verified HomeBuyer
  • September 10, 2020
  • Universal City, TX

Great service from start to finish!!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

2909 Prairie Creek Drive

  • Linda L.
  • Verified HomeBuyer
  • September 10, 2020
  • Loveland, CO

The KB team have been great to work with in every aspect

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great Quality

  • Anonymous
  • Verified HomeBuyer
  • September 09, 2020
  • Chino, CA

The material and appliance selections are of great quality. While we've encountered a few minor issues, KB has been relatively quick to responding to our concerns.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Great value and quality for a new build

  • Moumita R.
  • Verified HomeBuyer
  • September 09, 2020
  • Manor, TX

Out of all the well known home builders out there, KB Homes offers extensive options for customization and upgrades for your home which means no two homes are truly the same. Great build plans as well. My only negative with workmanship and materials were primarily with the cabinet quality and installation and the work done to fix a patch after an HVAC installation that went very wrong. They were quick to remedy it but it's still not 100% and most likely will never be but it's pretty minor cosmetic wise at this point.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Top Tier Customer Care

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2020
  • Loveland, CO

From Sales to Design to Construction and Customer Care, we feel like KB Home cares about us!

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

KB Home - We love the house.

  • Krystal S.
  • Verified HomeBuyer
  • September 05, 2020
  • Winchester, CA

We love the house. I know with covin19 things took a little longer to get fixed than probably would have under normal circumstances.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Great Forever Home

  • Adam P.
  • Verified HomeBuyer
  • September 03, 2020
  • Fontana, CA

We cannot be happier with the home we purchased. There have been a few glitches, but they were quickly resolved and the contractors are consistently staying in touch with us to ensure that everything within our home is working correctly. The staff here in Fontana could not have been nicer or more attentive than they have been. There was only problems with the finance department, but everybody else was amazing to work with.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Homebuilding with KB Home

  • Lenell W.
  • Verified HomeBuyer
  • September 03, 2020
  • Phoenix, AZ

Very fast and easy process. Within a few weeks of putting down earnest money, we had our design appointment done and they had begun the building process. Within 8 months we were in our home. We have been here about 7 weeks now and we love it. Ken and Tricia are the absolute best and we are grateful for their help, constant picture updates, and more. Have already recommended KB Home to other friends in Las Vegas and Washington State. Thank you KB Home for making our first-time homebuying processing seamless, easy and exciting!!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience with KB Homes

  • Marco C.
  • Verified HomeBuyer
  • September 03, 2020
  • Katy, TX

Friendly, professional and responsive staff; especially Alma and Bobby amazing experience with both. On the lending side not so much with our loan officer there were times we had to leave multiple messages and it took days for us to hear from him, maybe he is overworked and needs an assistant or perhaps they need more loan officers to handle all of us home buyers in a more efficient and timely manner.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Review

  • Anonymous
  • Verified HomeBuyer
  • September 02, 2020
  • AURORA, CO

I loved working with KB... my only thing is that I was told there would be communication after I bought the house and closed. There has been none... not a big deal as I haven’t really needed anything but it was stressed that they would communicate after the process a lot so kind of strange!

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

KB Home - Pleased with the purchase

  • Caleb F.
  • Verified HomeBuyer
  • September 02, 2020
  • Bradenton, FL

Pleased with the purchase

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great BUILDER'S

  • Nina A.
  • Verified HomeBuyer
  • September 02, 2020
  • Manor, TX

Kb do a very good job in taking care of is clients I recommend you to go with them for your new home if u need a peace of mind.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great experience

  • Abraham S.
  • Verified HomeBuyer
  • September 02, 2020
  • Las Vegas, NV

All details explained before purchase and during the whole construction process. The sales team, which followed up with us through the whole construction process (Laura & Jeff) was professional and knowledgeable and gave us the feeling of care and continuity. KB Home - A company to trust for experience and delivery. Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Excellent!!!

  • Aftab S.
  • Verified HomeBuyer
  • September 01, 2020
  • Pflugerville, TX

The best part of KB Home is lots of customisation choices, of course it cost you a bit but the place you will live for a while is worth spending that money for the value added to your lifestyle; it varies person to person, however, I am enjoying it everyday. My overall experience is excellent!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - The whole experience from beginning to the end was awesome and

  • Hector L.
  • Verified HomeBuyer
  • September 01, 2020
  • Las Vegas, NV

The whole experience from beginning to the end was awesome and done precisely.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great home buying experience

  • Nicole D.
  • Verified HomeBuyer
  • September 01, 2020
  • Fresno, CA

I’m pleased with the process.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

kb review

  • Melvin S.
  • Verified HomeBuyer
  • September 01, 2020
  • Las Vegas, NV

great customer service

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5