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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11307 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

11307 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

KB Home - Good neighbor and good quality

  • Jose S.
  • Verified HomeBuyer
  • December 03, 2019
  • Katy, TX

Good neighbor and good quality

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Tweeks were addressed, Lots of nice little things and energy efficient

  • Michael N.
  • Verified HomeBuyer
  • December 03, 2019
  • Georgetown, TX

First off I dont like the pre-engineered lumber in the ceiling space, but all new homes are built this way. It prevents storing or walking in attic space. Second with all new homes there are tweeks that need to be addressed Travis and Ishedro made sure to take care of all these items. Third nice little features like the side fences go near the front of the house and options to add extra outlets and lights (like in the garage) were nice inexpensive options. Fourth our house (built 2019) is in an all electric neighborhood and our new energy star certified home lived up to its certification. Our ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB HOMES

  • Jancy M.
  • Verified HomeBuyer
  • December 03, 2019
  • Pearland, TX

Great group of professionals.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Excellent services received

  • Anonymous
  • Verified HomeBuyer
  • November 26, 2019
  • Fort Worth, TX

I have not faced any issue working with KB Home. I strongly recommend them for any potential buyer of the house.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

We love our KB Home

  • Daniel M.
  • Verified HomeBuyer
  • November 25, 2019
  • Clermont, FL

Thus far we are very happy with our purchase. Great neighborhood, great house , and the few minor issues we've found have been addressed with urgency. Our only complaint would be in some materials used, particularly the quality of grass used. Overall, moving into a KB home seems to have been the best choice for us!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The people at kb homes are nice and professionals.

  • Charlie P.
  • Verified HomeBuyer
  • November 21, 2019
  • Manor, TX

The people at kb homes are nice and professionals. The home buying process went smooth. They provide great customer service and quality workmanship.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Reason I give 3 stars in materials and workmanship is I notice

  • Mireylle M.
  • Verified HomeBuyer
  • November 19, 2019
  • Universal City, TX

Reason I give 3 stars in materials and workmanship is I notice things on moldings and kitchen cabinets little cosmetic things..but besides that Kb home seller Jason, and construction Managers,Supervisor and Team is on top of all. Kb Home Mortgage division on the other hand was horrible handling issues, process and communicating with me. It was a blessing I got mortgage loan with another company cause the experience, communication and expertise was totally different.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

KB home

  • Anonymous
  • Verified HomeBuyer
  • November 19, 2019
  • New Braunfels, TX

The builder was really informative on the process and kept us up to date on any delays. He also responded timely to questions we had making this an overall good experience

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Wonderful experience!!

  • Keya E.
  • Verified HomeBuyer
  • November 19, 2019
  • Tucson, AZ

Miss Elaine is the best!! She made the whole experience a positive one. Even when I would get frazzled she always knew how to keep me positive and keep moving forward. It was so much fun getting to design the house and watch it build. I would recommend KB to anyone and everyone. We looked around at several other builders before choosing KB and I’m glad we did.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Very satisfied, only miner finishing issues.

  • Knut S.
  • Verified HomeBuyer
  • November 13, 2019
  • Cave Creek, AZ

All the staff has very responsive to any questions we have had.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

We love our new home

  • Joseph W.
  • Verified HomeBuyer
  • November 13, 2019
  • Georgetown, TX

There are always horror stories you hear about new home builders and owners who are unhappy with their new home. Our story is NOT one of those stories. Ours was a great story, a pleasant story, a great home, and continues to be to this day. From the design studio, to KB Home Loans, to now living and loving our home - KB Home has be a surprise in the many things they have done for us and our home. The little things in the home that take a lot of the worry out home ownership. Lots of included items that you might take for granted are there so we dont have to worry about them. Sure, it's ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

concrete patio...

  • Donald W.
  • Verified HomeBuyer
  • November 12, 2019
  • Riverview, FL

patio and walkway concrete cracking...

KB Home responded:
Hey Donald, if you need assistance with this, we'd be happy to help. Please feel free to e-mail CustomerRelations@kbhome.com. -James

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - I believe the builder is sincere in providing a quality home

  • Mark F.
  • Verified HomeBuyer
  • November 12, 2019
  • Manor, TX

I believe the builder is sincere in providing a quality home to its customers

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Excited New Home Owner

  • Andrew R.
  • Verified HomeBuyer
  • November 12, 2019
  • Maricopa, AZ

We love our new home. KB Homes and the building team did a great job for us. Jacquie and Chris bring value to the whole process!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Everything as expected/as promised

  • Ramzi B.
  • Verified HomeBuyer
  • November 06, 2019
  • Rohnert Park, CA

I don't like surprises neither good nor bad. And that's what you get from KB Home. Everything was delivered as promised and as chosen at purchase time. That's a good thing.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Great move up experience

  • Valentine E.
  • Verified HomeBuyer
  • November 05, 2019
  • SAN ANTONIO, TX

Builder provides options to design your home according to your means and several mortgage solutions to put you in your home. Also has a variety of home plans on offer

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good service well done.

  • Michael R.
  • Verified HomeBuyer
  • November 04, 2019
  • Live Oak, CA

KB is no.1 in costermer satisfaction.They are a awsome group of people.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Staff are very professional, courteous, friendly, knowledgeable, and respectful!

  • Paul H.
  • Verified HomeBuyer
  • November 02, 2019
  • Denver, CO

Every staff members, from construction to sales and loan services, were extremely friendly, courteous, and respectful. Their professionalism and knowledge were very helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great home and process

  • Steven H.
  • Verified HomeBuyer
  • October 31, 2019
  • Pflugerville, TX

KB Home did a great job working with us and helping us even after we moved into the home. Their process was easy to use and they were usually quick to respond to issues we have.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

A Great Experience

  • Annie B.
  • Verified HomeBuyer
  • October 30, 2019
  • North Las Vegas, NV

Working with Gena made me feel at ease from the beginning to the very end

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good work and like when they fix the little repairs

  • Crisanto C.
  • Verified HomeBuyer
  • October 30, 2019
  • Buckeye, AZ

No comments

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

New Home

  • Kathleen M.
  • Verified HomeBuyer
  • October 29, 2019
  • Tucson, AZ

We are very pleases with our new home. The only reason I didn’t give a higher grade on the workmanship is that I feel whoever laid our tile eas a city cares less. There are all kinds of steaks that won’t clean properly because The grout and cement was done either too fast or carelessly. Some streaks won’t come out and I’m still finding areas that need special attention.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - All great

  • Nagapandi M.
  • Verified HomeBuyer
  • October 29, 2019
  • Sacramento, CA

All great

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Happy customer

  • Karin Z.
  • Verified HomeBuyer
  • October 29, 2019
  • Live Oak, CA

Whenever we had any issues it was addressed quickly. Due to our personal situation all of the staff were very kind and patience with alot of understanding.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Feedback Home

  • ISRAEL R.
  • Verified HomeBuyer
  • October 26, 2019
  • Converse, TX

House is Great. Some places you can tell where operations were rushed. But they do come out and correct any issues ASAP.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5