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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11307 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

11307 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Good experience

  • Albert P.
  • Verified HomeBuyer
  • October 25, 2019
  • North Las Vegas, NV

Gena our sales lady was very knowledgeable and attentive to our needs and questions and very thorough during the purchase process of our new home.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Wonderful home and we got just what we paid for

  • Anonymous
  • Verified HomeBuyer
  • October 22, 2019
  • Fresno, CA

KB Homes the developer always was and continues to be professional and quick to respond to issues. Although we had some delays/issues with KBHS I don’t have anything negative to say about KB Homes and the building crew. I do believe the quality of paint used for internal paint was below average and the quality of wood with fence boards was just OK. Not to say I didn’t get what I paid for I just expected something a little bit better. Overall I am very pleased with my new home and look forward to growing and raising my family here.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very pleased with my new house

  • Robert C.
  • Verified HomeBuyer
  • October 22, 2019
  • Seffner, FL

Do you homework before going to the design studio. It's really too much for one day. After you get about half way through the choices you are exhausted. You just want to get it over with and you make mistakes.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great customer service!

  • Dedrea J.
  • Verified HomeBuyer
  • October 22, 2019
  • Houston, TX

My experience was great from signing purchase agreement to closing!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

So far so good

  • Christopher W.
  • Verified HomeBuyer
  • October 15, 2019
  • Moreno Valley, CA

Very nice from the start to finish. It’s been a great experience. I highly recommend buying from KB Home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good

  • Brian J.
  • Verified HomeBuyer
  • October 08, 2019
  • Humble, TX

Review everything before taking posession

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

KB Home - Amazing customer service and superb value for my money!

  • Monique M.
  • Verified HomeBuyer
  • October 01, 2019
  • Katy, TX

Amazing customer service and superb value for my money!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

great workmanship

  • Andrew J.
  • Verified HomeBuyer
  • September 30, 2019
  • Aubrey, TX

Builder and design center was wonderful

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

I’m pretty happy with the construction supervisors for attending to my questions and concerns.

  • Sy M.
  • Verified HomeBuyer
  • September 28, 2019
  • Las Vegas, NV

You can always discuss your opinions and suggestions and you will always get frank and honest answers and receive a satisfactory solution to your concerns.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Satisfied Customer

  • Anonymous
  • Verified HomeBuyer
  • September 24, 2019
  • Goodyear, AZ

Best experience I’ve ever had

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Nearly 100%

  • Anthony P.
  • Verified HomeBuyer
  • September 24, 2019
  • Maricopa, AZ

We're still familiarizing ourselves with everything in our home. We only have an issue with towel bars and grab bars in the shower. Very cheaply made and grab bars are tarnished already. Originally we didn't want them installed so we could purchase our own. They insisted on installing them. When we have nice Moen faucets with a lifetime guarantee on the finish, why cheap out on the accessories. That said, it's somewhat of a minor thing and we are very happy with our home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good experience overall

  • Heather G.
  • Verified HomeBuyer
  • September 24, 2019
  • Bulverde, TX

All and all a very good experience building a KB home. The only disappointment was if you finance through KB, they do not offer a bi-monthly payment feature.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great Home

  • Corey H.
  • Verified HomeBuyer
  • September 24, 2019
  • Buckeye, AZ

Great home!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - There were some areas in the house that needed attention.

  • Anonymous
  • Verified HomeBuyer
  • September 18, 2019
  • Mascotte, FL

There were some areas in the house that needed attention. They were taken care of by construction manger right away. Overall good experience.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

721 Desert Senna Ave

  • Roseller R.
  • Verified HomeBuyer
  • September 17, 2019
  • North Las Vegas, NV

Gena R made the home buying experience from KB Home very pleasant and memorable. She assisted us from the time we toured the model home to the handling of the keys after we close. She continued to send us weekly updates (with photos), and responding to every one of our numerous questions promptly.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Awesome community , location and beautiful houses.

  • Naitik S.
  • Verified HomeBuyer
  • September 17, 2019
  • Newark, CA

Awesome community , location and beautiful houses.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

2091 Wind Chime Way

  • Eric B.
  • Verified HomeBuyer
  • September 17, 2019
  • New Braunfels, TX

Great home we have been in for over a month. Everyone has been great. Mike did a great job meeting all our needs. He is over stressed with all the houses being built, but still found time to help us. Including helping me unload cargo from my truck.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Streamlined process from start to finish. A well-oiled machine.

  • Frank B.
  • Verified HomeBuyer
  • September 17, 2019
  • Tucson, AZ

KB has got it down to a science, or rather, an art. Amazing to me how quickly everything was completed, and deadlines consistently met. Head foreman David Hartman was friendly, professional, and responsive to our concerns throughout. Minor complications were resolved in a timely manner with excellent customer service provided by Ben Heese and staff. All contractors assigned to fix items during the inspection phase were prompt and professional. Useful information was provided to us (the homeowners) to help understand how said items work. Good communication was provided throughout the ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good purchasing experience

  • Windermere L.
  • Verified HomeBuyer
  • September 17, 2019
  • Windermere, FL

Good attention, materials, and quality in general.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

Outstanding value and support

  • Kris R.
  • Verified HomeBuyer
  • September 17, 2019
  • West Melbourne, FL

Great details friendly service building a community

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Home experience

  • Jesus R.
  • Verified HomeBuyer
  • September 17, 2019
  • San Antonio, TX

My home was built faster than expected ..

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Happy with our KB home

  • Pattie A.
  • Verified HomeBuyer
  • September 17, 2019
  • Saint Augustine, FL

We have been in our KB home for a little over 1 month. So far, we are very happy here.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Value for the price paid

  • Leonilo A.
  • Verified HomeBuyer
  • September 16, 2019
  • North Las Vegas, NV

The reason I gave 4 stat of value for the price paid, a better quality of clothes shelving should been used instead of just ordinary wire shelving. Also, the garage should have been painted completely with white color instead of unfinished.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

very good people.

  • Anonymous
  • Verified HomeBuyer
  • September 11, 2019
  • Houston, TX

I want to commend Chelsi(sales rep). She’s very sweet and very helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Home experience

  • Jose P.
  • Verified HomeBuyer
  • September 10, 2019
  • Vallejo, CA

The whole buying experience was pleasant and all my questions were answered in a timely manner, my only complaint would be that the builders do not include irrigation hook ups for the back yard.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5