KB Home Reviews

I felt rushed to closing and home was not delivered to me finished as promised. items below concerned are not addressed. Tried to contact superintendent and customer service no response still waiting to hear back. 1) Flooring not sealed properly - have Ant infestation since move in around September 10th 2) Photocell lights in front of garage not working 3) multiple outlets not working in house 4) Sink countertop not completed underneath dirty and looks unfinished 5) Crack in garage foundation 6) Cabinets not sealed properly 7) Oven missing one rack 8) Paint needs refinishing

In overall everything was good

Our new home was built and completed early from the original estimated date of completion. The house was built on some minor touch up of interior painting, but the customer service representative was on it to fix the issues. Completely recommended to buy from the KB Home builder. Overall design was good, but not what we wanted to be. The design center was really helpful to arrange the date and time for the selection of the products. Price comparison from the Design center and Outside market was reasonable and accurate when installed at the house.

We were in the area, just to look, as first time buyers, we were not thinking we would buy, the sales, financing and construction team figured out all road blocks and before we know it, we bought the house of our dreams. We would recommend and buy again!

The quality of the material is not very good.

1. It is expensive 2. Quality is not that great 3. Homes are low to medium quality may be good for first home buyers 4. Not many options

The KB home team was very professional and helped us through the whole experience,

Wonderful from start to finish!!

Buying a home is a big decision. Very happy happy with my purchase!

The experience that I had with KB Home staff was beautiful. They went over and beyond to make my dream home super perfect! I would recommend the world to buy a KB Home.

Hawith our new home.ppy

Darin is great to work with!

KB homes has done great by us so far :)

Everyone representing KB was professional, kind, helpful and thorough. They checked up regularly and usually got back to us when they said they would. The information was really clear and they guided us really well through the process. In our home now, we have found it's a great deal for the money and are happy with the outcome. In many areas we are super happy with the quality of materials and workmanships. Some things were missed, some things were not done with as much care as we would have liked (some trash found under the sod) but overall we are very pleased.

I Love my new home!

It was fun going to design studio to pick everything out!

The process working with KB Homes was stress free. After choosing a home, we closed without any issues. Working with Adil and Dusty, was very informative. They made us feel like family.

My experience with KB Homes has been a mixed bag. While there have been some positive aspects, the overall journey has been marred by several significant issues that are yet to be resolved. One of the standout problems with our KB Homes experience was the lack of transparency when it came to crucial information about our lot and an adjacent construction project. This lack of disclosure was a major disappointment, as it left us feeling like we were not adequately informed to make a decision about our purchase. Had we been given all the necessary details, we might have reconsidered our choice. Another area where KB Homes fell short of expectations was in the craftsmanship of our new home. We have experienced more issues in this brand-new home than we did with our previous builder, Meritage. This speaks to a potential lapse in quality control and attention to detail during the construction process, which is concerning when investing in a new property. On a more positive note, we do appreciate the layout and design of our KB home. It's clear that thought went into creating a functional and appealing living space, and this aspect of the home has been a redeeming factor in an otherwise lackluster experience. In conclusion, our experience with KB Homes has been characterized by a lack of transparency, disappointing craftsmanship, and ongoing issues. While the layout and design of our home are pleasing, these positives are overshadowed by the negatives we have encountered throughout our journey with KB Homes. It is my hope that the company can address these issues promptly and improve its overall customer experience moving forward. ... More

I did my closing on August (two months ago) and I’m starting to have issues with the home pertaining to roofing, walls tearing out and breaking, squeaking floors on the second floor, loose toilets. Definitely not satisfied with KB Home, they rushed at the end to closing and for this reason I will not recommend this home builder. Comparing with other home builder that I’ve seen, KB have lower construction standards by far.

I had a wonderful experience with purchasing a home from kb. The process was very simple for this being my first time buying a home. Every person that helped me with the process was great. Answered all questions I had very quickly. I received phone calls weekly with updates on the home. I never was sent to an answering service. Everytime I called I always received the information I needed. It was also ready for move in months early. I would recommend kb to anyone purchasing a home especially new home buyers.

Me and my family love our new home but if we need anything please let us know

I am happy with the support provided by all KB homes people, be is sales team, design studio team, or the construction managers. They always listed to my queries and tried their best to address those issues on time and to my satisfaction.

The service provided was great.

I liked how I got frequent updates on the house up until we moved in. I'm happy that we have the house to call our own, but not very satisfied with the quality of the work on the house. Albeit, I didn't ask for any upgrades, but the paint could've been done better and with more care. I get the sense it was built very fast so I do notice that we have to request a lot of things to be redone, like grout, caulking, or paint-touch ups. Like I said, I'm happy that we have a place to call home, but not very satisfied with the quality.

Valerie and Norm were very helpful