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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11592 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11592 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Stacy F

  • Robert B.
  • Verified HomeBuyer
  • October 19, 2023
  • St Johns, FL

Stacy was very responsive and did a terrific job, I am extremely pleased!

KB Home responded:
Thank you so much for sharing these kind words with Stacy and the rest of the team here at KB Home, Robert!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Best floorplans in Austin and they provide the most competitive pricing

  • Kristofer G.
  • Verified HomeBuyer
  • October 19, 2023
  • Austin, TX

We love our home! It's extremely comfortable offers a great floorplan and is truly the best price per Sq Ft you can get in the Austin area. We would buy through KB Homes again. You do need to stay on their case about getting things fixed which can be frustrating at times, but ultimately they addressed all our concerns albeit not in the most timely manner.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Working with KB has been a pleasure

  • Carpenter G.
  • Verified HomeBuyer
  • October 19, 2023
  • Jacksonville, FL

From the day we signed the contract with KB Homes and when we moved in, we have been so happy with the home and service we are receiving, which is very important especially now a days. We have been working with Michelle and Mike on everything and they are so easy and nice to work with. They certainly are in the right business and know how to treat their homeowners. Kudos to KB and their staff here at Copper Ridge. in Jacksonville

KB Home responded:
Thanks so much for sharing your KB Home experience with us, Carpenter! We're so glad to hear that Michelle, Mike, and the rest of our team provided such a pleasurable home-buying journey for you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Builder and office staff were amazing

  • Michael D.
  • Verified HomeBuyer
  • October 19, 2023
  • Murrieta, CA

KB has a wonderful staff all around who tend to every question and have great responses to any issues that may arise with quick return. Amazing homes and process overall.

KB Home responded:
We're glad to hear that you had an amazing experience working with the team here at KB Home, Michael!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Forever Home

  • Daniel D.
  • Verified HomeBuyer
  • October 19, 2023
  • Parrish, FL

Our experience with KB was awesome! From Jamie, our sales associate, to Chris, our superintendent, to Stephanie in design studio, to the vendors/trades that were used, just awesome! This is our forever home and we have no regrets with going with KB

KB Home responded:
Thank you for sharing your awesome KB Home experience with us, Daniel! Jamie, Chris, Stephanie, and the rest of our team appreciate your kind words.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Anthony B.
  • Verified HomeBuyer
  • October 19, 2023
  • Henderson, NV

Sales office was great. Options studio was fun. Took a little long on the build side, but haven’t had any issues with the house once I got it

KB Home responded:
Congratulations on your new home, Anthony! We're glad to hear that you had a positive experience working with the team here at KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love my house

  • Ari S.
  • Verified HomeBuyer
  • October 19, 2023
  • Alvin, TX

Mr Greg has been very helpful. He is always ready to offer his time to us when we have questions. Updates us weekly as well. Easy to approach.

KB Home responded:
We appreciate you taking the time to share your KB Home experience with us, Ari! Great and the rest of our team are glad to hear that you love your new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Corina

  • Corina A.
  • Verified HomeBuyer
  • October 19, 2023
  • Converse, TX

My whole experience was amazing. I love my new house.

KB Home responded:
Congratulations on your new home, Corina! We're excited to hear that you love your house and had a good time working with our team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall smooth and pleasant experience

  • William P.
  • Verified HomeBuyer
  • October 18, 2023
  • Wildomar, CA

Sales and Superintendent were communicative and genuinely cared about our experience. Closing felt rushed but we wanted to get in the house as well. Would recommend.

KB Home responded:
We're glad to hear that you had a positive experience working with the team here at KB Home, William!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome!

  • Michael S.
  • Verified HomeBuyer
  • October 18, 2023
  • Henderson, NV

Had a great experience from entering into contract to execution and closing.

KB Home responded:
We're thrilled to hear that you had a great experience working with the team here at KB Home, Michael!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Mr

  • David D.
  • Verified HomeBuyer
  • October 18, 2023
  • New Braunfels, TX

Joey, Tommy & Mike… excellent and wonderful experience seen my home been built or manage by them. The entire sales team in Deer Crest are wonderful as well

KB Home responded:
Thank you so much for taking the time to share these kind words with Joey, Tommy, Mike, and the rest of the team here at KB Home, David!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Staff was very helpful

  • Deno A.
  • Verified HomeBuyer
  • October 18, 2023
  • Moreno Valley, CA

They respond right away and are very helpful when help is needed.

KB Home responded:
We appreciate you taking the time to share your positive KB Home experience with our team, Deno!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent Customer Care

  • Olayinka F.
  • Verified HomeBuyer
  • October 18, 2023
  • Katy, TX

I am loving my new home. The management promptly responds to customer feedback. I am happy with KB Homes!

KB Home responded:
We're thrilled to hear that you love your new home, Olayinka! Thanks for sharing your journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor quality

  • Anonymous
  • Verified HomeBuyer
  • October 18, 2023
  • Riverside, CA

Do your research before buying a new built from KB Homes. The quality of materials used to build these homes is cheap. So many issues with our new built, what a disappointment.

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 5

Byron B.

  • Byron B.
  • Verified HomeBuyer
  • October 18, 2023
  • Moreno Valley, CA

Biggest criticism is the house needs internal soundproofing.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

MY 2ND KB HOME

  • Irving G.
  • Verified HomeBuyer
  • October 18, 2023
  • Round Rock, TX

LOVE KB HOMES, MY WIFE WORKS FOR 10 BUILDERS AND WOULD RATHER BY FROM KB.

KB Home responded:
We appreciate you taking the time to share your positive KB Home experience with our team, Irving!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great buying experience

  • Timothy I.
  • Verified HomeBuyer
  • October 18, 2023
  • Hollister, CA

Renee was helpful and informative throughout the buying process making the purchase easy. Renee said they had a great team and it has proven to be true. Luis went through the home with us and made us feel comfortable. And ever since we have been in the home Luis has been super responsive to any requests going beyond what we would have imagined. Thank you to the whole team. Great job.

KB Home responded:
We appreciate you sharing your positive KB Home experience with us, Timothy! Renee, Luis, and the rest of our team are glad to hear that you enjoyed your time with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New

  • Anonymous
  • Verified HomeBuyer
  • October 18, 2023
  • Menifee, CA

KB staff was there for us throughout the whole process guiding us and answering any questions or concerns we had. Beautiful home.

KB Home responded:
Congratulations on your beautiful new home! We're glad to hear that you had a positive experience with the KB Home team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Building new home.

  • Dawn L.
  • Verified HomeBuyer
  • October 18, 2023
  • Tucson, AZ

Working with sales staff was excellent. Working with contractor was easy and most helpful. Working with financial staff and title company frustrating.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Buyers remorse

  • Anonymous
  • Verified HomeBuyer
  • October 18, 2023
  • Las Vegas, NV

I can some it up in 2 words. Buyers remorse

Total Score 1


Quality 3

Trustworthiness 2

Responsiveness 4

Overall used quality building materials, as established and drafted at the design center.

  • Gugsa A.
  • Verified HomeBuyer
  • October 18, 2023
  • Puyallup, WA

I am quite satisfied with the outcome of my home. I put a lot of effort to include high quality building materials towards the construction of my home. Whether It it is my ever home or not I felt that I cannot go wrong with putting some technology touch up to the house as well. I am currently enjoying this new house if my dream

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Our home buying experience was great

  • Anonymous
  • Verified HomeBuyer
  • October 18, 2023
  • Homeland, CA

As a first time home buyer we were nervous and indecisive on what we wanted, Daniel and the team were extremely patient. We couldn’t have asked for a better team.

KB Home responded:
We're glad to hear that you had a great home-buying experience! Thank you so much for sharing these kind words with Daniel and the rest of our team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good overall for the most part.

  • Roger G.
  • Verified HomeBuyer
  • October 18, 2023
  • Jarrell, TX

Good experience overall, however closing process was rushed and a few issues that needed to be fixed should have been done so before closing rather than rush and get to it afterwards. Since then there has been delays with repairs and poor communication. A lot of the issues wouldn’t be there if workmanship was better.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 2

Great experience, great people, no confusion, cooperative staff, good luck.

  • Kazi A.
  • Verified HomeBuyer
  • October 18, 2023
  • Humble, TX

Great experience dealing with the company, specially agent Tanika and loan officer Sapna did excellent job,new home, great location, good luck to KB home.

KB Home responded:
Thanks so much for sharing your KB Home experience with us, Kazi! We're glad to hear that Tanika, Sapna, and the rest of our team were able to provide such a positive journey for you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall a great experience

  • Wayne P.
  • Verified HomeBuyer
  • October 18, 2023
  • Auburndale, FL

There were few issues from initial purchase to move in. Everything came together faster than predicted. Finance kept me in the loop and my construction manager gave us weekly updates with photos. Couldn’t have been happier with the build process or the overall experience with KB homes.

KB Home responded:
We're thrilled to hear that you had a great experience with our team, Wayne! Thanks so much for sharing your KB Home journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5