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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 9160 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

9160 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

2 month Builder overall experience

  • Israel Ariel T.
  • Verified HomeBuyer
  • November 03, 2023
  • Winchester, CA

Overall our new home experience has been great! We are first time home buyers so for us we were always weary about the home buying process from my sister-in-law's bad experience with her home and from the experience we have heard from other home buyers, so we weren't sure what to expect. It seems like you can always find a negative review but never a good one, however KB has changed our mind to the negative responses. From the very beginning Pam from the sales office made sure we were comfortable asking questions, very knowledgeable and she was always quick with her responses since we wanted ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

everything good

  • Mario Ernesto D.
  • Verified HomeBuyer
  • November 01, 2023
  • Mascotte, FL

everything fine, super great company KB home

KB Home responded:
Thanks so much for taking the time to share your positive KB Home experience with our team, Mario!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Eric, the superintendent was fantastic.

  • Gary L.
  • Verified HomeBuyer
  • November 01, 2023
  • Parker, CO

Great experience…from the sales office to the super, everything went very smooth.

KB Home responded:
We're thrilled to hear that you had a great experience with our team, Gary! Thanks so much for sharing your journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Trust is earned KB Home's delivers

  • Dathan M.
  • Verified HomeBuyer
  • October 31, 2023
  • Henderson, NV

I'm 2 months, into a KB Townhouse, and very pleased. Certainly, the overall KB organization, sales, finance, design studio, construction overseers, builders, contractors etc are well managed. Moreover, I can conclude that to build a seamless team; they recruit, screen, select, and prepare everyone for their individual positions . That said...What's most impressive is having qualified and skilled professionals also have superb interpersonal communication skills and... simply kind. I think I got the best personalized home, of all...haha. I hope every buyer is as pleased.

KB Home responded:
We're glad to hear that you love your new home, Dathan! Thank you so much for sharing your positive experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

My sales counselor and superintendent were amazing in this journey! They were very attentive throughout the process and made sure we were satisfied!

  • Ladelrie H.
  • Verified HomeBuyer
  • October 30, 2023
  • Katy, TX

Deisi and Trey were phenomenal during this process. They were very attentive and made sure that we received the best service possible. I would highly recommend them to anyone going through this journey.

KB Home responded:
Thanks so much for taking the time to share your positive KB Home experience with us, Ladelrie! Deisi, Trey, and the rest of our team are glad to hear that you enjoyed your time with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience!

  • Jessica C.
  • Verified HomeBuyer
  • October 29, 2023
  • Petaluma, CA

Nicky was wonderful to work with!

KB Home responded:
We appreciate you taking the time to share these kind words with Nicky and the rest of the team here at KB Home, Jessica!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Jimy N.
  • Verified HomeBuyer
  • October 28, 2023
  • Stanton, CA

Danny and Robert were really knowledgable about the house and what it needed. They always came to help with touch ups whenever I reached out!

KB Home responded:
Thank you so much for sharing these kind words with Danny, Robert, and the rest of the KB Home team, Jimy!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Grateful and thankful

  • Thai Bao D.
  • Verified HomeBuyer
  • October 27, 2023
  • Stanton, CA

Iam super grateful and happiness to enjoy living In kb home..

KB Home responded:
Congratulations on your new home, Thai! We appreciate you sharing your experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Homes was a worthwhile and positive experience

  • Richard W.
  • Verified HomeBuyer
  • October 27, 2023
  • San Pedro, CA

While I purchased a model home, and so did not complete the process with KB Homes studio, Aubrey and Danielle on the sales side and Ben and George on the support side post-purchase, have all been fantastic. The build quality is five-star and so is the responsiveness of the KB Homes support staff. Highly recommended.

KB Home responded:
We're glad to hear that you had a fantastic experience, Richard! Aubrey, Danielle, Ben, George, and the rest of our team appreciate your kind words.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

working with Erin

  • Johnny M.
  • Verified HomeBuyer
  • October 27, 2023
  • San Marcos, CA

I enjoy living in my home with my dreamful views

KB Home responded:
Congratulations on your new home, Johnny! We're glad to hear that Erin and our team were able to assist you with your home-buying journey.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great home, KB staff were awesome to work with

  • Louis D.
  • Verified HomeBuyer
  • October 27, 2023
  • Stanton, CA

We love our new home. Energy efficient, solar included, latest smart technology, great workmanship too. And we love the 3 car garage, a truly great value in the heart of Southern California, 18 minutes to the beach.

KB Home responded:
Congratulations on your beautiful new home, Louis! We appreciate you taking the time to share your experience with the team here at KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great service helping me buy my first home.

  • Reynaldo T.
  • Verified HomeBuyer
  • October 27, 2023
  • San Antonio, TX

Great experience with plenty of help would recommend to anyone buying a home.

KB Home responded:
We're glad to hear that you had a great experience, Reynaldo! Thank you so much for sharing your journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Loving my Kb home

  • Ayanna W.
  • Verified HomeBuyer
  • October 26, 2023
  • Spring Valley, CA

I love my home and everyone is still super helpful and professional!!! Jaylen has been an amazing rep!

KB Home responded:
We're glad to hear that you love your new home, Ayanna! Jaylen and the rest of our team appreciate you sharing your KB Home experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Team

  • Guadalupe G.
  • Verified HomeBuyer
  • October 26, 2023
  • Elmendorf, TX

I want to thank Jerry, Stephanie and Mario for making our home buying process great. Any questions or concerns we brought to their attention was noted and taken care of in a timely matter! Great team, great communication and understanding!

KB Home responded:
Thank you so much for sharing these kind words with Jerry, Stephanie, Mario, and the rest of the team here at KB Home, Guadalupe!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fantastic Buying Experience with Kuniki and Kelly

  • Alice P.
  • Verified HomeBuyer
  • October 26, 2023
  • Raleigh, NC

My Sales person Kuniki and my Project Manager Kelly were outstanding! They communicated with me regularly and were super responsive to my questions and concerns. I have been in my home for just 2 months now and getting my punch list handled was easy and things were completed in a timely manner. Kelly is on top of the trades people and has done well fostering relationships with highly skilled and professional teams.

KB Home responded:
Thank you so much for sharing your KB Home experience with us, Alice! We're thrilled to hear that Kuniki, Kelly, and the rest of our team were able to provide such a positive journey for you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Straightforward buying experience

  • Elaine Grace V.
  • Verified HomeBuyer
  • October 25, 2023
  • Lemon Grove, CA

We bought our home with tons of guidance from our sales agent, Regina. Truth be told, I don't really think we even needed a realtor since we bought a new construction home. My advice to anyone is to not be afraid of asking the builder to fix any mistakes. When we did our final walkthrough, we hired a private inspector, who found many issues. The builder fixed all the issues that we identified.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

First time home buyer, great experience

  • Maria D.
  • Verified HomeBuyer
  • October 25, 2023
  • Lemon Grove, CA

Broc from sales was very helpful in all of our questions. He would answer in a timely manner and gave us all great information with the process of moving in. Linda Gould, the loan officer I really appreciate all her efforts in getting us approved. Our case is a bit difficult but she managed to get our loan approved. The builders on the site, even after we moved in, Rigo is very nice in helping us with adjustments we do at home. I thank everyone and it was a great experience.

KB Home responded:
Congratulations on your first home, Maria! We're glad to hear that Broc, Linda, Rigo, and the rest of our team were able to provide a great experience for you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

All good

  • Nikhil A.
  • Verified HomeBuyer
  • October 25, 2023
  • Georgetown, TX

Process was smooth and simple to work with

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with us, Nikhil!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Homes

  • Aman Kaur B.
  • Verified HomeBuyer
  • October 25, 2023
  • Roseville, CA

I cannot express how grateful I am for the incredible experience I had. From start to finish it was nothing short of outstanding. The KB Homes team is incredibly responsive , attentive & professional. As a first time home buyer, I had many questions & the team patiently guided me through the entire process. The level of communication was top notch & their attention to my satisfaction was commendable. My home is everything I dreamed of THANKYOU TEAM KB HOMES FOR EVERYTHING

KB Home responded:
Wow, thank you so much for sharing these beautiful words with the team here at KB Home, Aman! Congratulations on your new home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful experience

  • Richard T.
  • Verified HomeBuyer
  • October 25, 2023
  • Casa Grande, AZ

Victoria, Donna, Sergio and Kelly were great!

KB Home responded:
We appreciate you taking the time to share these kind words with Victoria, Donna, Sergio, Kelly, and the rest of the KB Home team, Richard!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sales, construction guys response was good. They responded as per my requests in time

  • Lakshmana Rao M.
  • Verified HomeBuyer
  • October 25, 2023
  • Round Rock, TX

If you are opting KBhome preferred lender then focus on 'Mortgage Insurance' component which will increase dramatically in final closing document. Need to discuss about PMI component from initial draft copies with your lender agent very clearly.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good

  • Crystal S.
  • Verified HomeBuyer
  • October 25, 2023
  • Homeland, CA

Things went well with KB.

KB Home responded:
We're glad to hear that you had a positive KB Home experience, Crystal!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It was Great Experience to make our dreamhome come true

  • Ashok Kumar G.
  • Verified HomeBuyer
  • October 25, 2023
  • Lathrop, CA

We started with minimal knowledge on how home buying process works. but when i came on the first day Daniel and kelly help me with whole bunh of affordable options and helpedme with in choosing my home. I would like to express my sincere gratitude to my construction manager’s, Daniel Ramirez & Michael Cole , for making the home building process so easy and enjoyable. From the initial consultation to the final walk-through, Daniel Ramirez & Michael Cole was always available to answer my questions and address my concerns. They were also very helpful in guiding me through the process and making ...

KB Home responded:
Thank you so much for taking the time to share your KB Home experience with our team, Ashok! We appreciate your kind words for Daniel, Michael, and the rest of our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent support

  • Anandaraj S.
  • Verified HomeBuyer
  • October 25, 2023
  • San Marcos, CA

I got excellent support from KB Homes throughout the entire process from initial discussion to final delivery of home keys.

KB Home responded:
Congratulations on your new home, Anandaraj! We're thrilled to hear that you enjoyed your KB Home experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

john

  • John Jaime M.
  • Verified HomeBuyer
  • October 25, 2023
  • Houston, TX

In overall everything was good

KB Home responded:
Thank you so much for sharing your positive KB Home experience with our team, John!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5