KB Home Reviews

The moment I arrived at the sales office, I knew right away that I did not have to shop around specially after touring the model homes. It was my first stop and I did not have to think twice. With nice looking homes, great plans and affordable price, I made a decision to purchase a KB Home that same day.

The home buying process was easier than we expected with KB and the price point was reasonable for a new build. We love this house and the customer service is absolutely phenomenal. They are there for you even after the sale and the quality never waivers.

Great communication, attention to details, and frequent follow-ups for any potential issues.

Everything was painless. The only thing I would say could have been done with more care was on construction. There are some areas inside the house that need more paint like up towards the ceiling. Our water spigot was also leaking and needed to be fixed. Our plants in front are dying but I guess that comes with the Arizona heat. Other than that, everything looked great.

Everyone at KB Home was wonderful to work with. From my salesperson to the design studio to the construction supervisors to the mortgage representative, I was kept in the loop every step of the way. All of my concerns and questions were addressed quickly and thoroughly, and I was kept updated each week with emails, texts, and phone calls until completion. I am thrilled with the results. My home is beautiful and is exactly as I had hoped it would be!

Great for mordent technique security system and solar panel system.

5 start experience! The staff here are great to work with and the best part of the process. Thank you KB staff!

My family bought our house sight unseen as we were moving to San Antonio and wanted a house upon arrival. We knew we wanted to go with KB but didn't have time to build custom so had to wait for one to become available. It was a race to lock one down and we finally got one. The location isn't great and the house is actually better than it looked in videos. However, there were a lot of issues found during our inspection we ordered and there were some that they didn't remediate until I sent the inspector back again. Upon arriving to the home, I found more issues with poor attention to detail and damages in the home. I have just moved in so I'm planning to contact them to fix damages. Also during the buying experience I was extremely pressure to close very fast and this was my first time buying a home so it was very unpleasant. All the stress and pressure just for them to push the closing date back a month. Overall I'm happy with the home but I cannot speak on durability as I just moved in. Some things feel cheap and will probably need replaced. ... More

Overall KB was easy to work with. They do weekly calls and checking to make sure the building and buying process is on track. With every build there are hiccups but they try to minimize this by checking in often

The mortgage center I believe is inefficient.,the loan process was very traumatic for me

It was a little bit stressfull, but at the same time a New experience from the begining till the end, sean how they built fron foundation to finishing step by step and all the process, from buying, built to closing.

I AM DISAPPOINT WITH THE QUALITY

Kb staff was responsive and knowledgeable.

I have been called emailed very frequently and asked to provide the survey -we have not moved in so don't know yet since could not handle the frequent calls so completing

Amazing people the entire process was so smooth

Great no issues regarding KB home build

This home buying experience was phenomenal. From the 1st day to closing date are family has been made to feel special. Thanks for the amazing people that helped us throughout the process.

Overall great. Not bad at all. Satisfied buyer

Teddy was so knowledgeable on the entire building experience, accommodating and very easy to work with.

Pleasant experience overall. No complaints.

I am totally impressed with the team KB homes who help me choose and complete all necessary action to get through to our buying experience. Not the first time we purchased a new construction house but the customer servuce are next to none. Unfortunately there are some issues in the house since day one when we moved in. From the new installed appliances, breakers, lights, outlets to name a few. Not what I expect for a brand new house. Buying is already a stressful process and issues at the start really not what I expected. Luckily, there are customer service staff ready to support our needs. ... More

We recently purchased a new build home with KB and we had no idea what to expect. We had an outstanding experience from the very beginning during the design selection process all the way through construction and now even into our warranty period. The KB Home team has been fantastic to work with and extremely responsive to our needs! Would definitely recommend to anyone looking to purchase a new build home.

Buying my new Home .from KB HOMES was a great experience . The Agents were very knowledgeable and helpful they explained the process in great detail and they really wanted you to have that new house Give them all a 5 stars in the KB COMPANY who help me out. Future buyers give them a shot I think you will.be very HAPPY .

Everything was great with KB homes. They send out to many reviews to do on them

I'd like to thank all the people at KB builder thank you so much for your follow up and put everything nicely together I appreciate the follow up and all the job has been done for fixing all the problems in the house thanks again wish you all all the best