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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 9160 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

9160 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

KB Home - The journey was hard but we all make it through and I love my

  • Mai M.
  • Verified HomeBuyer
  • December 15, 2020
  • Fresno, CA

The journey was hard but we all make it through and I love my brand new house very much. Thank you to everyone.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I like French Cottage.

  • Hoang N.
  • Verified HomeBuyer
  • December 15, 2020
  • Manteca, CA

I like French Cottage. It is so nice !

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Onsite staff & their customer service

  • Sujayeendar S.
  • Verified HomeBuyer
  • December 15, 2020
  • Milpitas, CA

KB Homes's onsite staff in the Circuit community provided outstanding support to me and my family as we moved in to the new home and helped to resolve our concerns/ issues. Prior to the completion of construction, staff kept us informed with photos of the progress in construction on a weekly basis. Once we moved in, staff accomodated our requests for minor repair and installation in the house.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - How nice the staff was across the board.

  • Santiago R.
  • Verified HomeBuyer
  • December 15, 2020
  • Aurora, CO

How nice the staff was across the board.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Timely response to concerns and questions.

  • Sandeep M.
  • Verified HomeBuyer
  • December 15, 2020
  • Leander, TX

Timely response to concerns and questions. Pleasant experience dealing with representatives.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The passion and drive to meet or shall I say exceed our expectations!!

  • Johnnie R.
  • Verified HomeBuyer
  • December 15, 2020
  • Clermont, FL

From first meeting Jacquelyn, our sales expert to the builders, Ray ...and Warranty expert Kerlyn..I can say that KB Homes has impressed me and my family astronomically!! These individuals pride themselves in their professions and it shows. they represent KB Homes well!! Our home is amazingly beautiful and suited for our taste. We are extremely blessed and happy. Thank you for making our dreams come true!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - My experience with KB Homes was great from beginning to the end.

  • Nilsa S.
  • Verified HomeBuyer
  • December 15, 2020
  • Conroe, TX

My experience with KB Homes was great from beginning to the end. The team of people that helped with the process were amazing and professional. I recommend KB Homes to anyone looking to build their new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - They are very understanding and helpful

  • Adai A.
  • Verified HomeBuyer
  • December 15, 2020
  • Georgetown, TX

They are very understanding and helpful

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Yes Of course it’s amazing homes

  • Solaf A.
  • Verified HomeBuyer
  • December 15, 2020
  • Spring Valley, CA

Yes Of course it’s amazing homes

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Everyone we worked with during the home building process was

  • Christopher C.
  • Verified HomeBuyer
  • December 15, 2020
  • Las Vegas, NV

Everyone we worked with during the home building process was easy to work with and timely with their responses. I’d definitely work with them in the future!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience!

  • Irina P.
  • Verified HomeBuyer
  • December 15, 2020
  • Castle Rock, CO

It’s was a smooth process. We felt our time was actually taken into consideration and at no point did we feel we were making a rushed purchase.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love KB Homes and their Staff

  • Adam C.
  • Verified HomeBuyer
  • December 15, 2020
  • Saint Augustine, FL

Great builder. Excellent fit and finish. Responsive people all the time. Highly recommend. Love my house!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Buying and building in the age of COVID is challenging.

  • Michael H.
  • Verified HomeBuyer
  • December 15, 2020
  • Hutto, TX

Buying and building in the age of COVID is challenging. Our initial salesperson was laid off just as we were set to sign and the transition created misunderstandings. The building process was occasionally frustrating as I wanted to understand the end to end process and various steps along the way. Weekly I asked what work was slated. As a retired project manager, it would have been nice if the project plan was shared so i could better understand and anticipate. Also, during the build our home was struck by a lumber delivery truck. The phase 1 construction manager (Gilbert) failed to ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Communication

  • Mitchell P.
  • Verified HomeBuyer
  • December 15, 2020
  • Bastrop, TX

Will walk you through the process and answer any and all questions you have. Constant communication.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality home

  • Gwendolyn M.
  • Verified HomeBuyer
  • December 15, 2020
  • New Braunfels, TX

Great quality in a home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great staff, helpful with any issues

  • Yuriy S.
  • Verified HomeBuyer
  • December 15, 2020
  • Tucson, AZ

Great staff, helpful with any issues

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great experience overall, great staff!

  • Catherine E.
  • Verified HomeBuyer
  • December 15, 2020
  • Jacksonville, FL

Great experience overall, great staff!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The team at KB Homestead Hills were there every step of the way.

  • Gilbert M.
  • Verified HomeBuyer
  • December 15, 2020
  • Thornton, CO

The team at KB Homestead Hills were there every step of the way. They made the process of buying a home easier. Amanda is amazing! Thank you guys we are so pleased with our new home!!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

THE AWESOME TEAMS

  • Bryan W.
  • Verified HomeBuyer
  • December 14, 2020
  • St Augustine, FL

KB MAKES EVERYTHING SO EASY

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - It was an overall great experience and there were no surprises.

  • Marta G.
  • Verified HomeBuyer
  • December 12, 2020
  • Bonney Lake, WA

It was an overall great experience and there were no surprises.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - From the first day that I called to ask about purchasing a home

  • Raul C.
  • Verified HomeBuyer
  • December 11, 2020
  • San Antonio, TX

From the first day that I called to ask about purchasing a home with KB, through working with all the individuals involved in the process when purchasing the home. Was great and I would gladly recommend the team that I worked with to anyone.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Costumer service

  • David W.
  • Verified HomeBuyer
  • December 11, 2020
  • Manor, TX

Amazing with everything we did

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful, quality homes

  • Ahmed A.
  • Verified HomeBuyer
  • December 10, 2020
  • Las Vegas, NV

Excellent sales staff, design consultant, and construction superintendent.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Jesse was very helpful and made it a great experience for me.

  • Carmen G.
  • Verified HomeBuyer
  • December 10, 2020
  • Ormond Beach, FL

Jesse was very helpful and made it a great experience for me.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The whole team was so quick with responses and overall had great communication with our wants and needs.

  • Elly L.
  • Verified HomeBuyer
  • December 10, 2020
  • Redlands, CA

The whole team made our first home buying experience incredible! I felt empowered and confident with the decisions I made because everyone was gracious enough to support us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5