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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 9160 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

9160 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Loved the experience!!!

  • Randy S.
  • Verified HomeBuyer
  • December 03, 2020
  • Menifee, CA

As a first time home buyer, KB went above and beyond. The process was very thorough and I would recommend it for anyone

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excelent option to buy a house

  • Carlos M.
  • Verified HomeBuyer
  • December 02, 2020
  • Kissimmee, FL

The treatment you get when you get in contact with KBHS is excellent and very helpful all the way from initial to closing and moving in the house they go beyond of what you expect from a seller and they stay in contact to let you feel very comfortable in doing business with KBHS

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Communication was greaat both ways!

  • Crystal F.
  • Verified HomeBuyer
  • December 02, 2020
  • New Braunfels, TX

Robbie, Jeff, and Mike were all a pleasure to work with and they all kept my husband and I in constant communication with any and all updates!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Superintendant Was Exceptional

  • Ariel C.
  • Verified HomeBuyer
  • December 02, 2020
  • Leander, TX

Every single person that we worked With at KB was fantastic. From the sales office, to the design studio, through the construction phase, and afterwords was absolutely amazing. Any concern I had Was dealt with and resolved immediately. I never had to worry that my family and I wouldn’t be 100% taken care of.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - We had a great buying and building experience with KB!

  • Anonymous
  • Verified HomeBuyer
  • December 02, 2020
  • Clermont, FL

We had a great buying and building experience with KB! We highly recommend them!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Everyone was great to work with

  • Austin H.
  • Verified HomeBuyer
  • December 02, 2020
  • Surprise, AZ

Everyone was great to work with

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Integrity, Transparency, and Helpful

  • Joseph S.
  • Verified HomeBuyer
  • December 02, 2020
  • Harbor City, CA

From start to finish the KB team made me feel like part of the family. Buying a home can be stressful enough, but buying a home during a national pandemic is off the charts. The sales (Joe F), construction (Hector R), and the financing (Jose G) leads were on top of their game, helped remove obstacles, allow me a small tweak here and there, and ultimately won me over as compared to other national banks. They were most definitely my dream team and I would buy another KB home because of them.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - KB Home is definitely a great choice with outstanding quality.

  • Haoyang L.
  • Verified HomeBuyer
  • December 01, 2020
  • Milpitas, CA

KB Home is definitely a great choice with outstanding quality.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Nice and easy home buying experience from start to finish.

  • Girlie L.
  • Verified HomeBuyer
  • December 01, 2020
  • Santa Clarita, CA

Nice and easy home buying experience from start to finish. Highly recommended

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great company with a lot of very knowledgeable and helpful workers

  • Kharen D.
  • Verified HomeBuyer
  • December 01, 2020
  • Ontario, CA

Great company with a lot of very knowledgeable and helpful workers that made this home buying very easy and smooth

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Easy to work with throughout the build.

  • Betty W.
  • Verified HomeBuyer
  • December 01, 2020
  • Hutto, TX

Easy to work with throughout the build.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everyone is just so kind and wonderful to work with .

  • Joy I.
  • Verified HomeBuyer
  • December 01, 2020
  • Aurora, CO

Coming from the construction industry myself it was a absolute pleasure to work with KB Homes. Everyone was so friendly and wonderful to work with from the beginning. I could not have picked a better builder to work with for my new home. The quality of the home is outstanding!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Price location value are good

  • Ching-Mei Y.
  • Verified HomeBuyer
  • December 01, 2020
  • Irvine, CA

Price location value are good

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Our construction superintendent was Great!!!

  • Wanda H.
  • Verified HomeBuyer
  • December 01, 2020
  • Phoenix, AZ

Although I started my home building process at the beginning of Covid, which caused some delays, my experience was great. Everyone was very nice during the process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Tao Y.
  • Verified HomeBuyer
  • December 01, 2020
  • Las Vegas, NV

We like this house very much, it is spacious and comfortable

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great experience with the whole staff.

  • Qinshi P.
  • Verified HomeBuyer
  • December 01, 2020
  • MORAGA, CA

Great experience with the whole staff. Workmen especially responsive to fix some small things we noticed after moving in,

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Design studio and our loan officer were amazing

  • Edgar A.
  • Verified HomeBuyer
  • December 01, 2020
  • Henderson, NV

Design studio and our loan officer were amazing

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Excellent customer service.

  • Carlo Q.
  • Verified HomeBuyer
  • December 01, 2020
  • San Antonio, TX

Excellent customer service. I would recommend KB homes to friends and family.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Our sales representative, Terry, was fantastic through the entire process. He was in constant communication and has done a great job following up with us even after we've closed. We had a wonderful experience working with him!

  • Joseph L.
  • Verified HomeBuyer
  • December 01, 2020
  • Parker, CO

Terry Heyden was fantastic through the entire process from beginning to end. He's gone out of his way to follow up with me even after we've closed to make sure everything with our home is going smoothly. Terry is a true professional in every aspect.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Customer Service

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2020
  • Round Rock, TX

From start to finish our experience was wonderful. Prompt service and trasparancy were the key factors.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I like the follow up services, post sale.

  • Andrew K.
  • Verified HomeBuyer
  • December 01, 2020
  • Rocklin, CA

I like the follow up services, post sale. Their responsiveness and willing to help was a nice surprise.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - KB Homes was great to work with!

  • Jessica B.
  • Verified HomeBuyer
  • December 01, 2020
  • Manor, TX

KB Homes was great to work with! With being a first time buyer and builder we were super nervous but they walked us through everything and were so helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Construction Manager-Ty

  • Maria D.
  • Verified HomeBuyer
  • December 01, 2020
  • Saint Augustine, FL

Fast punch list scheduling and great customer service.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

excellent relationship with GC

  • George T.
  • Verified HomeBuyer
  • December 01, 2020
  • Davenport, FL

The build from the ground up concept as well as the design center make the company stand out.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great people to work with!

  • Javier P.
  • Verified HomeBuyer
  • December 01, 2020
  • Magnolia, TX

Great people to work with!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5