KB Home Reviews

Very smooth building experience with KB. All my questions and concerns were addressed in a timely manner. The estimated build time and close date were very accurate. The whole process made purchasing a home feel easier than expected.

Very upset with over all service from kb homes.

Mike the superintendent was great! Kept me informed every step of the way and he was extremely responsive to my requests.

It took time to finished the house. (Signed the contract April 2022 and closed June 30, 2023). I was told that someone will come or call to follow up 30 days after I occupied the property. So far nobody showed up and got no phone call. I emailed the warranty services but got no response yet. Overall though I like KB homes, you can personalize your own design along with their own design team.

The overall home-buying experience with the financial portion was awful. Had to send it my documents multiple times and not much communication then to pass us to another lender. Rick with construction has made this process great. He responds to any new issues that we have with the hike of the house. The overall price of the house would of been fine if a fence was added. Fencing needs to be added to the property for it to be perfect

The KB Home staff really care for the home buyer as if they were themselves living in the same community and were your neighbor.

Finance took too long with certain documents which caused the closing to be delayed several times. The house is not fully complete and there were many flaws in the home. Found poor quality work and many items needed to go through warranty. It seemed like a rushed home. Still waiting on items to be taken care of even though several months have gone by since living in the home. Majority of the items owner had call the contractors for each job directly. It felt like I was doing someone else’s job.

awesome experience great job glad my fence issue got resolved . Thank you, Lori, Omar, Arnold.

Satisfied with the product so far. Thank you Adrian. He was very helpful in the process

Very good home buying experience

Overall satisfied with the quality and experience

I had a very professional experience and would highly recommend purchasing a house from KB Home.

Teddy is the man! He is very responsive and helpful. I highly recommend him for all your issues. Now Stephen is the man as well! He’s quick, decisive, and is helpful for helping you follow up when you have any issues with your loan. Birchwood is an awesome place to call home!

Angelina, the sale person is an angel, very knowledgeable and helpful. Treat my buying like hers, very kind and caring. House is good, wish there is more bathroom compare to amount of bedroom. WILL NOT buy through KBHS loan -very pleasant in the beginning but very dishonest. Make you to sign and says she will fix but continue to drag with same price. NEVER EVER sign something that you didn't agree.

The experience was amazing. They are very quick in response. Construction is really good.

This is my first home purchase with my husband and it was very easy. We loved working with the sales and construction team. They were all so helpful and professional. They explained everything in detail and we never felt overwhelmed. The loans department was a bit more of a challenge. Our close date was pushed out a week because they had their numbers incorrect however my husband caught all the inconsistencies and we were able to get everything squared away. Overall, we enjoyed our purchase experience and working with KB. I would just tell everyone to read every document and look at all your closing documents so all your numbers are matching up to what you were originally told. ... More

We love our home. How come no street lights?

Sales person Steve O. 5 Stars, He was outstanding. KB home loans 1 star, could not compete with other lender even with 5K rebate. House and lot very nice, lawn however in awful condition due to irrigation not working originally. Overall good value home for the price. Have submitted some minor issue repairs , still not fixed two weeks later.

Builders supervisor Daniel was outstanding I revised a weekly update on him and he quickly responded to my questions and work request, Ms Sara Sosa she is very helpful and very professional in every aspect.

It was an interesting process, just know your house won't be perfect you will find things that will need to get fixed.

I haven’t been in my house for two months and things are falling apart. Very cheap materials and poor construction. Very unimpressive.

Very good experience in some aspect of the construction, design and quality of the materials used.

The home and construction team is awesome. However we do not recommend using the KB home finance it was a constant roller coaster. Work from home does not work. This was the 4th home we’ve bought using VA and this was by far the most difficult process because of the finance department. Everything else was awesome! So glad they finally got it together so we can enjoy our beautiful home.

I bought my first home from Kbhome and had a lot of good experience. The experience made me go back for my second home. Kbhome build quality homes and styles for astonishingly good prices. I worked with two remarkable persons Mr Douglas and Trey. This two people were great and made my buying process even better. Their dedication to ensuring that my expectations were met is outstanding.

they seem to be very well organized work together well and try to give you a straightforward showing with out fluff. Overall they were great