KB Home Reviews

Excellent

It was good from start to finish. I would definitely buy a new home from ***** again.

Wonderful experience all around.

Rating KB Homes 10/10 because of these guys ⭐️⭐️⭐️⭐️⭐️ Review for Brandon ***** From the very first conversation, Brandon ***** made the home-buying process feel approachable and stress-free. As my first point of contact for purchasing a KB Home, he took the time to truly understand my needs, answer every question with patience, and guide me through each step with clarity. Brandon’s professionalism was matched by his genuine care — he never rushed me, always provided honest insights, and made sure I felt confident in my decisions. His knowledge of the market and the KB Homes process was invaluable, and his friendly, approachable nature made the entire experience enjoyable. Thanks to Brandon, what could have been an overwhelming process turned into an exciting and smooth journey toward my new home. I couldn’t have asked for a better first point of contact, and I highly recommend him to anyone looking to buy a home. ⭐️⭐️⭐️⭐️⭐️ Review for Kyle Lewis – Customer Service Representative, KB Home From the moment we moved into our new KB Home, Kyle Lewis has been an absolute standout in customer service. He is patient, knowledgeable, and genuinely committed to making sure every question is answered and every concern is addressed. Kyle takes the time to explain things clearly, never rushing through details, and always follows up to ensure everything is resolved. His professionalism is matched by his friendly and approachable demeanor, which makes the entire process stress-free. It’s rare to find someone who not only understands the technical side of homeownership but also truly cares about the homeowner’s experience. Kyle has gone above and beyond to make sure we feel supported long after move-in day. If you’re working with KB Home and have the chance to be assisted by Kyle, you’re in excellent hands. ⭐️⭐️⭐️⭐️⭐️ Review for Rachel Huber – KB Home Studio Consultant Working with Rachel Huber at the KB Home Design Studio was an absolute pleasure from start to finish. She has an incredible eye for design and a genuine talent for helping clients bring their vision to life. Rachel took the time to understand my style, needs, and budget, and guided me through every option with patience and enthusiasm. What stood out most was her ability to balance aesthetics with practicality—she offered creative suggestions I never would have considered, while making sure each choice worked for my lifestyle. Her knowledge of materials, finishes, and current trends made the process smooth and exciting, not overwhelming. Rachel’s professionalism, warmth, and attention to detail turned what could have been a stressful decision-making process into one of the most enjoyable parts of building my home. I’m beyond thrilled with the results, and I can confidently say her guidance made all the difference. If you’re designing your KB Home, ask for Rachel—you’ll be in the best hands possible. ⭐️⭐️⭐️⭐️⭐️ Review for Lead Superintendent Kelly Oliver – KB Home Working with Kelly Oliver as our Lead Superintendent was an outstanding experience from start to finish. Kelly’s attention to detail, clear communication, and commitment to quality truly set the tone for our homebuilding journey. From the very first walkthrough, Kelly made sure we understood each stage of the process, patiently answering questions and explaining timelines. He was proactive in addressing potential issues before they became problems, ensuring our home was built to the highest standards. What stood out most was Kelly’s genuine care — he treated our home as if it were his own. Every detail, from the foundation to the final finishes, reflected his dedication to craftsmanship and customer satisfaction. Thanks to Kelly’s leadership, the build stayed on schedule, inspections went smoothly, and the final result exceeded our expectations. We couldn’t be happier with our new home and the professionalism Kelly brought to the project. Highly recommend Kelly Oliver to anyone building with KB Home — you’ll be in excellent hands. ... More

My experience so far has been great as a second Kb model home buyer. Thank you Kb for all what you did in helping me purchase my 2 new homes.

I was concerned about build quality and reliability because of the post pandemic shortages of trades folks and material supplies and all that. I was told that the foreman is the key. KB came with great value in a great neighborhood in *****. The included features were really thoughtful for living in the area. Making design center choices was a little clunky, but they should get software to fix that. The consultant was really nice and helpful. The foreman turned out to be great too. My independent inspector said the build was solid and the site lead / foreman was elite in the valley. So I had a great experience. There are KB employees in Vegas that made it that way, so like any other American company, it may not always come together. But I for one am happy with KB in Sin City! ... More

Longer i live here, the more i recognize the lack of attention to construction. KB Homes focused on building fast, so things like doors being ***** on bottom, glue left on floors, molding not flush, sod not leveled. it also takes weeks to get response to customer service issues. Design center did not warn us about light granite susceptible to staining. we would have selected different.

The sales lady Marbelia ***** to get you locked into a contract. She gave us false pricing on many upgrades and after talking to several other neighbors, they had the same issue with her. I'm not sure why KB keeps her.

Great overall experience through whole process.

KB truly cares about their customers. From the sales people, to the design team and the construction crew, they all felt like family on our journey. They helped us in more ways than they will ever know. We are grateful for the opportunity to live in a KB Home. Our family feels safe and cared for. While we wanted a few more things customized, the ability to truly build your dream home with KB is well worth it!

The sales and construction team were wonderful and so helpful.

Every thing is good I have had no problems at all

From the very beginning KB and its people representing them have been amazing. Especially Mike and Rod who have went above be and beyond when we needed help and had questions. They really made it easy for us and made this experience a dream come true

Very good

The house is beautiful. The details on the front landscaping were misleading/deceiving basing it off of the model homes.

Just about all of the KB Home employees we have met have been great to work with. Currently working through carpet pad and sub-floor quality issues for almost 2 months now.

no feed back from KB Homes

There were several issues throughout the building process.

Great team and efficient process

The whole KB team from start to finish was great. Very clear, very responsive.

Seen the process from beginning to end it has been a great experience

Certain things had to be changed or fixed and they were taken care of in a timely manner.

We have had an outstanding homebuying experience with KBHOME. Very pleased with our purchase, build quality is excellent, and follow up customer service to attend to minor issues has been excellent.

Lots of issues never addressed , poor quality of workmanship. High turnover rate of employees

Very disappointed in the overall quality of workmanship. Patio had to be done three times. The entire lawn had to be torn up and redone. Sink and bath fixtures are very cheap. Both spare bedrooms and the hallway from the garage to the the house had to be replaced and it took a month as we lived in half a house. This was due to a water leak not caused by us. It took a month to get corrected. All in all we are unhappy with the contractors.Cheap labor gets cheap results. Our experience with the agents as we went through the buying process was excellent. That's the only good thing I can say about our over all experience. ... More