KB Home Reviews

KB homes really value the customer in every step. Everyone does their best to make you you are happy with your decisions and support your throughout the home buying process and even after you move in!

I’ve paid for two months of solar panels that were supposed to be activated within 8-12 weeks after closing. It's been 8 weeks and now SoCal Edison is saying 12-16 more weeks. My current electric bill is going be over $400! I am strictly restricting my family from using electricity but yet still have a $400 bill. I can't sustain this for three to four more months!

Thanks so much for getting me into my new home as fast as possible and helping me with any issues I’ve had quickly.

The overall experience was wonderful.

This is like the third survey from KB. Kind of getting tired of it.

Builders from the start gave weekly updates on the construction of the home. Layout of the home turned out well and any issues or repairs needed after closing are being resolved periodically.

Sales agent is Bibi did a great job on timely support and follow ups. Isabu was really helpful during the final closing house walk thru and fixing things

We love our new home! Kyle was very helpful in the sales and closing process and has continued to answer questions post-closing. Carlton explained our warranty with great detail and enthusiasm and seems extremely reliable. Troy has been a champ in helping us deal with some issues post-closing, and we are grateful for all his help in getting us settled in our new home.

Very satisfied with the home buying experience. My rep Jen was fantastic keeping me updated during the buying experience. The construction superintendent Jean emailed me weekly with construction updates. Final walk thru was perfect. All in all a fantastic experience. We love our new home

Great experience buying my new house, quick response in every question we had

KB homes made the process of buying and designing a house stress free! The house is beautiful, KB kept the communication going, and I didn't worry about a thing. Thank you KB Homes

So far I have ran into many issues. I have a bad Carpenter ant infestation. Part of my walls weren’t even painted right. The pavement on the driveway has things not right. The construction people made a lot of mistakes. I would not recommend KB Homes. The lenders were hard to get along with. Susan C. the sales associate has been great.

Great experiences with the buying process. I love Daines and Mr. Mike, They jump to it when it comes to maintenance and questions', they are honest and don't shy away. The closing process was great until a lady named Evelyn got involved. Other then that the buying process was amazing.

Very knowledgeable and professional

Closing process was such a headache, documentation process is so messy that it delayed us from closing for about 3 months. Loan processor was changed mid process and we had to gather all documentation all over again. Overall not a very simple process for closing. Review in regards to the house: Everything is working well, happy to finally have settled into my new home.

It was a good experience

We had a great experience! We needed to move in fast for various reasons, and everyone on the KB home team worked hard to make it happen. We had a few minor repairs that needed to get done, and KB was very responsive. We love our new home!

Everything well done. Great support thank you

Overall experience is good and we are happy.

I have had great experience with KB homes.

Sales representatives are great but the quality of work from the builder is so poor. The turn around for work request is so so bad. If I’ll be given a chance to give the house back I will.

I have been in my new home for almost 2 months now and I'm very happy with my home. Darin and KB have been great addressing any after move in issues. Not one complaint as of now.

Our sales manager and building manager were the best and most reliable understanding helpful out of everyone. They seemed to actually care about us as people not just trying to make a sale or be done. They continued to check on us days and weeks after moving in, we’re responsive to questions or recommendations and friendly at every turn.

KB home provides good customer services. The agent, loan officer and the contractions superintendent all nice and very helpful when it come provide the services. I had good experience with kb home. Sophea

KB made it easy and pleasant