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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 9191 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

9191 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

New home purchase

  • Hayden E.
  • Verified HomeBuyer
  • September 08, 2020
  • Pflugerville, TX

They did a solid job on my house and have been very helpful when I had issues with my water heater

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent service

  • Hector D.
  • Verified HomeBuyer
  • September 08, 2020
  • San Antonio, TX

The overall expierene was excellent. Responses to my inquiries were quick. I truly do not have any complaints. Keep it it up just how you are doing it. Only recomendation would be to add some sort of watering system to the garden as we had to acquire it separately.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

work

  • William R.
  • Verified HomeBuyer
  • September 08, 2020
  • Hutto, TX

excellent work on my house, no issues at all.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Builder overall, 10/10.

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2020
  • Katy, TX

I will recommend KB Home for keeping deadlines very accurate. Team members are very helpful from the sales department to the design studio then to the construction members. Also the customer service, great people, thank you for building our beautiful home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

New Home

  • Mary B.
  • Verified HomeBuyer
  • September 08, 2020
  • Ormond Beach, FL

KB made my looking, buying, financing and insuring experience beyond compare. Easy and pleasant the whole way through. Quick response to any and all questions. Very professional team and great service!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great product

  • Algarie G.
  • Verified HomeBuyer
  • September 08, 2020
  • Magnolia, TX

It’s been a month since we moved into our home. We have been very pleased overall with the workmanship of this product. It is indeed a very good investment. We are very happy so far!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB is doing great!

  • Anonymous
  • Verified HomeBuyer
  • September 06, 2020
  • Riverside, CA

KB makes the home-buying process easy. Everything was explained clearly and we were taken through the process with a expert all of the way.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Built on Relationships

  • Dean M.
  • Verified HomeBuyer
  • September 04, 2020
  • Lancaster, CA

KB home's slogan, "Built on Relationships" is more than just an advertising gimmick. I can be a real pain when it conmes to details. Because of the relationship built by the on-site sales agent and the site construction foreman, any issues were addressed. Even the issues ten and 30 days later. I went by on a weekly basis and checked the progress and had a laundry list that were all addressed. They do want to make sure you are satisfied.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Move in Ready

  • Anna A.
  • Verified HomeBuyer
  • September 04, 2020
  • Buckeye, AZ

My home was move in ready but even so every KB contact were helpful and courteous at all times and they still are.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

New KB Home Durham Ranch

  • David G.
  • Verified HomeBuyer
  • September 03, 2020
  • Las Vegas, NV

Everyone from the Sales Agent at the time we came here to look, to signing the contract, to the experience at the design center, to the actual building and delivery of our home has been wonderful. We love love love our home, and KB has been very responsive to the few issues we had upon moving in. Small items like an outside light not working and a scratch on a window, BOTH taken care of quickly and perfectly!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

New KB Home

  • Deborah D.
  • Verified HomeBuyer
  • September 03, 2020
  • North Las Vegas, NV

Excellent service and quality service

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great all around.

  • Robert J.
  • Verified HomeBuyer
  • September 03, 2020
  • North Las Vegas, NV

Great all around.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent

  • George G.
  • Verified HomeBuyer
  • September 03, 2020
  • Katy, TX

Great people to work with. Very nice houses to choose from.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - With the help and and updates from the KB rep that sold us the

  • Frank B.
  • Verified HomeBuyer
  • September 02, 2020
  • Berthoud, CO

With the help and and updates from the KB rep that sold us the house we are very satisfied.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent

  • Mayra S.
  • Verified HomeBuyer
  • September 02, 2020
  • Manor, TX

If you buy in PME get with Debra she’s the best.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I love my new home

  • Courtnie T.
  • Verified HomeBuyer
  • September 02, 2020
  • North Las Vegas, NV

Everything was very easy at all steps. The communication was consistent and I'm very happy with my new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Outstanding Service

  • Marcus G.
  • Verified HomeBuyer
  • September 02, 2020
  • Menifee, CA

Every representative from KB was great and provided me excellent service. Jodi (Sales) Steve ( Managment) Jody ( Maintenance ) all exceeded my expectations. They all made my home buying experience a little less stressful thanks again to the KB team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great home, great price, great people...!

  • Anonymous
  • Verified HomeBuyer
  • September 02, 2020
  • San Antonio, TX

Sales and Construction teams are awesome...but I would look elsewhere for financing.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Wonderful experience in choosing your upgrades.

  • Yeshumnesh G.
  • Verified HomeBuyer
  • September 02, 2020
  • Pflugerville, TX

Wonderful experience in choosing your upgrades.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I felt like a good friend with kb

  • David S.
  • Verified HomeBuyer
  • September 01, 2020
  • Lancaster, CA

I felt like a good friend with kb

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I love everything from there Costomer service to there homes

  • Anonymous
  • Verified HomeBuyer
  • September 01, 2020
  • Fresno, CA

I love everything from there Costomer service to there homes .Thank you KB!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Homes.

  • Marco B.
  • Verified HomeBuyer
  • September 01, 2020
  • Las Vegas, NV

We started the process unfortunately right before the pandemic and things out of KB’s control got chaotic but they pulled through and did everything they said they would do to made it a good experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Build your home with KB

  • Luis C.
  • Verified HomeBuyer
  • September 01, 2020
  • San Antonio, TX

The staff was all great but Mario, Nathan Jorge and Gloria were all excellent

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Don, our customer rep for resolving issues after we moved in,

  • Anonymous
  • Verified HomeBuyer
  • September 01, 2020
  • San Jose, CA

Don, our customer rep for resolving issues after we moved in, has been great in helping us fix issues that we find.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Love our new home!

  • Anthraj M.
  • Verified HomeBuyer
  • September 01, 2020
  • Valrico, FL

Love our new home! Steve and Ramón have been awesome in making sure we’re satisfied!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5