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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11591 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11591 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Don’t buy KB Homes

  • Vito Z.
  • Verified HomeBuyer
  • July 05, 2023
  • Menifee, CA

The worst decision you can make is to buy a Kb home. From the service to the craftsmanship of the home, staying away is the best thing you can do for yourself and your family.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

excellent

  • Martin Z.
  • Verified HomeBuyer
  • July 05, 2023
  • Elgin, TX

I am happy and grateful to kh and his team and myself Martin, if I would buy another house again kh is a good option.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Rush to complete

  • Victoria W.
  • Verified HomeBuyer
  • July 05, 2023
  • Austin, TX

There was a rush for me to take possession of the home. The builder could have spent a couple more months. There are many that are not working properly - the walls "flake" very easily, Do was off kilter, water doesn't come out to some of taps, the kitchen faucet is already loose, the cable plus are in strange places....I was promised a fan for the KB Home design studio experience .... never happened....I would not buy another KB Home.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Best experience buying a property

  • Isaac C.
  • Verified HomeBuyer
  • July 05, 2023
  • Titusville, FL

KB have been great, from always available to help, to the quality of the build, to the beautiful selections they offer. Can’t get a better experience than this. Thanks KB

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We had the best buying experience!

  • Rogelio P.
  • Verified HomeBuyer
  • July 04, 2023
  • Stanton, CA

We had the pleasure of working with Eddie, Cordell, Heather, Steve, Penna, Robert & Daniel. They went above and beyond to assist us throughout our home buying experience! We strongly recommend KB Homes & KBHS Home Loans!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

First-Time Homeowner

  • Damian B.
  • Verified HomeBuyer
  • July 04, 2023
  • Apopka, FL

Sheri was so helpful and informative during the initial home buying experience when I went under contract. She kept me and my realtor up to date on the build throughout the process. Jim has been so attentive in taking care of structural and operational tasks that needed revision, such as replacing my master bathroom cabinetry, lawn care for the first few weeks after closing, reviewing with me the sprinkler system, etc. Kerlyn was a pleasure to speak to on the phone and he has been effective in setting up work orders to address the issue with the damaged drywall in the laundry room and ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Irma

  • Irma M.
  • Verified HomeBuyer
  • July 04, 2023
  • Las Vegas, NV

Our home purchase went very smoothly. The KB people we dealt with from sales, financing, construction all the way thru the closing were very helpful and responsive to all our questions and needs. Highly commendable all around.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Love my KB

  • Daniel C.
  • Verified HomeBuyer
  • July 04, 2023
  • Georgetown, TX

It’s a nice home in a nice neighborhood.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Well pleased with my new home!

  • James H.
  • Verified HomeBuyer
  • July 04, 2023
  • Casa Grande, AZ

Well pleased with my new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Could be better

  • Brachel M.
  • Verified HomeBuyer
  • July 04, 2023
  • Jacksonville, FL

Better communication between me and my loan officer. Ended up paying more in the closing because my closing date wasn’t specified to me PROPERLY. I would also like to state that I’ve been in the house for a month (the house isn’t fully up and running, minor fixes) and only one of the minor issues have been fixed. It’s unacceptable. Glad I can have a home but as a first time homeowner the whole experience is traumatizing.

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 2

Rasec

  • Cesar V.
  • Verified HomeBuyer
  • July 04, 2023
  • Spring Valley, CA

Very bad quality of finish and materials

Total Score 4


Quality 1

Trustworthiness 1

Responsiveness 1

Good at first…

  • Jennifer R.
  • Verified HomeBuyer
  • July 02, 2023
  • Palm Coast, FL

At first, Kb Homes was great. So much communication. It was great. However, towards the closing, I was worried. They rushed us to close by the quarter deadline saying that they’ll fix the things later. Well, I’m still waiting: floors to be relaxed because of scratches; a fridge to be replaced because it is dented in two places; 1/4 of my sprinkler heads don’t pop up; my garage door just broke; my shutters need to be punted; and I never received my Wi-Fi AC box that I was told was standard. I’ve only lived here two weeks. Needless to say, I’m extremely disappointed. At first, I told everyone ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Great experience

  • Manjunath P.
  • Verified HomeBuyer
  • July 02, 2023
  • Round Rock, TX

Great experience. They made the process easy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home owner

  • Kathy L.
  • Verified HomeBuyer
  • July 01, 2023
  • Las Vegas, NV

The home came out nice because I had a lot of upgrades done but I do think other builders like Lennar gives you more value as upgrades are included.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Fast and lots of incentives!

  • Anonymous
  • Verified HomeBuyer
  • June 30, 2023
  • Henderson, NV

The team at KB Homes work quickly to get you in your new home! Lots of ways to receive incentives and such an awesome community to be a part of.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great overall experience

  • Sherrie B.
  • Verified HomeBuyer
  • June 30, 2023
  • Georgetown, TX

My entire process was from start to finish was remarkable. There was excellent communication from KBHomes to me from the initial purchase to my final move-in. The quality of this home is top notch especially when you factor in the great price I paid. All of my questions were answered promptly by all of the teams. With all of the options that you have to choose from, I would highly recommend KBHomes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pleasant people to talk to and deal with the issues.

  • Henry U.
  • Verified HomeBuyer
  • June 30, 2023
  • Henderson, NV

Great presentation. Expedient service and eager to get to closing.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Strive to provide first-class service that exceeds expectations

  • Yan W.
  • Verified HomeBuyer
  • June 29, 2023
  • Elk Grove, CA

Strive to provide first-class service that exceeds expectations

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Perfect from Beginning to After Move In!

  • Kenneth S.
  • Verified HomeBuyer
  • June 29, 2023
  • Las Vegas, NV

KB takes care of the entire process. Makes buying a new home as easy and stress free as possible. Our Copper Ranch community is beautiful, and you can tell a high level of workmanship goes into each home. You will be very happy if you buy a KB home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I like KB home nice house

  • Tammie T.
  • Verified HomeBuyer
  • June 29, 2023
  • Manor, TX

KB home the best and good to buy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very good and pleasant experience

  • Mohammad S.
  • Verified HomeBuyer
  • June 29, 2023
  • Round Rock, TX

Very good and pleasant experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Couldn't be more happier...

  • Rene D.
  • Verified HomeBuyer
  • June 29, 2023
  • Mascotte, FL

Wonderful experience from start to finish.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

MultigenerationalFamily.

  • Regina W.
  • Verified HomeBuyer
  • June 28, 2023
  • Las Vegas, NV

From the very beginning I was discriminated against by Alex. Which also led to us not using the lender for fear that we would be again discriminated against.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

Shoutout to the Verona @ Destinations team!

  • Anonymous
  • Verified HomeBuyer
  • June 28, 2023
  • Stockton, CA

Buying with KB was so easy thanks to Harvey, Josie, and Daniel. Harvey and Josie went above and beyond for us during the home buying process, from walking us through the home when we came to tour to working with us upon placing a deposit and all the paperwork following. In inspections, Daniel was very attentive and flexible with us, ensuring that any concerns that we or our third-party inspector brought to light were taken care of by move-in. All 3 made the home buying experience extremely easy and our family is very happy with our purchase and new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Thank you!!

  • Natalie H.
  • Verified HomeBuyer
  • June 28, 2023
  • Apopka, FL

I am a first time home buyer and my anxiety was on high. At each step, each person I came in contact with was quite knowledgeable or sourced the answer to the solution. Ones who stand out are Michelle, Jim, and Kerlyn. Thank you so much for your time and continued effort.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5