KB Home Reviews

I have bought a couple of homes in my lufe and this by far was the vest experience. The consistent communication from the KB offices, finance and project manager were great. The customer service to resolve issues post closing is impressive as well.

It was a frustrating process with multiple builder delays only to be left with incomplete items.

It's a positive experience building home with KB

Easy process . Great customer service.

This is my third home that I've had built. I must say that this builder comes out first in homebuilding. I've was kept abreast of each phase of the building. They had lots of patience when answering questions concerning my home. The Superintendent, Ian was great, and very knowledgeable of my home. If you're going to purchase a home, do greatly consider KB Homes.

Thank you for the quality of build.

Very Responsive very organized and responsible

Be Away from this Builder. The construction Quality is very worse. Many Issues with the home. They just avoid the home owner issues after closing. The construction manager is buying the feedback from the Existing home owners, with a small perks like Free Epoxy flooring, if we give 100% positive feedback on All sections. My Home had many issues, with the Paint & Appliances and many more. Some design selections I selected are not installed, they forgot to install them. So, I did not submit the positive feedback, They did not give me the Epoxy flooring. Submitting 100% positive feedback, for a 300 $ value Epoxy flooring is Joke !! Never trust this builder !! The home had many issues, and the construction manager will forget you after you close !! stay Away from KB Home. ... More

The experience was good at the beginning of the process,but it seemed there was a hurry to get it closed by the end of January. There was a chip on a tile of the floor and the back sliding glass door doesn't lock properly.

Our experience with KB has been second to none. From the sale rep to the property manager, we have been very pleased with our results thus far. If you are looking for a home KB is the way to go!!

Overall the experience was good. From the sales team to the builders. The quality of work could be better, but that has more to do with the speed at which these houses in the area are being built. Any issues or fixes that I needed were addressed quickly any time I asked. Overall good experience.

We bought this home near it's completion and we honestly didn't have any issues with the entire home buying process. I would recommend KB Homes to anyone looking for a nice home and great prices along with features.

It was a great experience

Site staff are nice but workmanship of garage floor are poor. External drain pipe keep defect and not fix well

Close to perfect but once we moved in the responsiveness to issues stop. I’ve never heard from the manager. Hire a 3rd party inspector before closing to get the import bigger stuff taking care of before moving in. Overall the staff I worked with on day to day are amazing. (Loan officer & sales are amazing)

We loved our house and all the people that were involved to make this happened, everything was more than great.

Ian have been excellent and attentive on all our needs. Jan is awesome! Also Curtis is very patience and helpful. Thank you KB for great employee

We love our new home. Everything is perfect.

Mr. Bill was and still is great.

Had worst experience with KB. The build quality is poor. The things they promised were not done before closing. Now we will have to follow up and wait on things. We felt like as if we are buying an old house. Lots of textures and paints were not properly done. Lots of damages to cabinets. If we asked them to fix before closing they were not ready to do it and we were forced to close and get them fixed after closing. Really not worth the price we paid for.

If we could give 10 stars we would! Jordan & Kat are the best! They went above and beyond in working with us and our Realtor to get the best price and options available at the time. They also sent weekly email updates and called or text us with updates. Took about 10 months from signing to receiving our keys. Weekly updates as well as in person meetings went well. Nik our KB Foreman was EXCELLENT and above and beyond for customer service. Any requests we had he completed in a timely manner. There was nothing Nik could not do or any of his crew. Nik has always responded to us via call or text or in person. Thanks to Jordan, Kat and Nik for our new KB HOME. Thanks, Robert & Emily ... More

The KB Construction crew is very hardworking and responsive to issues! They have a ton of work on their hands at all times and can still find the time ensure all homebuyer needs are satisfied. They also reach out to make sure that tasks are finished when workers are sent to complete tasks.

Excellent process from start to finish. Home is high quality and the service was top-notch.

The Sales team update with me weekly and never skip the routine. the quality of the home is exactly what I expect. I have an excellent experience with KB Home !

I love KB Home because of their employees Rolanda, LaTanya, and Tito. They are so kind and helpful. They made the home buying experience so fun! They respond so quickly. They always make sure everything with our house is okay. And most importantly, that make us feel at home.