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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 9160 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

9160 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Excellent experience

  • Lawrence D.
  • Verified HomeBuyer
  • September 26, 2023
  • Surprise, AZ

Michelle at KB went above and beyond while we went through the purchase and build process. Being our first new build we had many questions from beginning to end and Michelle guided us through them all. We have recommended KB to friends and family.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Jorge

  • Regina A.
  • Verified HomeBuyer
  • September 26, 2023
  • Homeland, CA

Buying any home is stressful. With KB it they are informative and caring. They make sure you are satisfied and if you aren’t they right it. I recommend if you’re looking for a new build, KB is the way to go.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

TONY & AJ

  • David Y.
  • Verified HomeBuyer
  • September 26, 2023
  • Murrieta, CA

KB Home staffs are very friedly and helpful. Everytime we have a question and problem. They are always help us and solve our problems. I'm happy and enjoy our new home for KB Home. I will introduce KB Home to all my firends for KB Home's service and quality.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love my home!!!

  • Francine T.
  • Verified HomeBuyer
  • September 26, 2023
  • Las Vegas, NV

Great experience. The best part is the employees were professional, knowledgeable and kind!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent customer service

  • Tammy B.
  • Verified HomeBuyer
  • September 26, 2023
  • Katy, TX

Everyone has done a great job working together to build a home we love!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great service and communication

  • Mugunthan N.
  • Verified HomeBuyer
  • September 26, 2023
  • Seffner, FL

Excellent service and communication. My issues were resoled timely. Approachable and respectful person.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Experience with Kb home we had

  • Razia A.
  • Verified HomeBuyer
  • September 26, 2023
  • Glendale, AZ

Great hospitality was received from KBHOME.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

First time home buyer

  • Emmanuel C.
  • Verified HomeBuyer
  • September 26, 2023
  • Henderson, NV

It was a fast process. We are first time home buyers and we got a good interest rate on an affordable home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Bought on short sale! Great decision....

  • Travis Wade C.
  • Verified HomeBuyer
  • September 26, 2023
  • Plumas Lake, CA

I purchased my home after someone had already attempted to and had added all the upgrades of their choice which coincidentally I liked. What sold me though was the size of the lot it came with. Perfect for starting to grow into and potentially starting a family. Everyone from the builders.and loan office treated me with the upmost respect from start to finish and even though you need to docusign or pull old records to prove your identity and worth(many, many times). There never was a moment that I felt it wasn't going to be my new home. The hardest part was waiting for escrow to give me the ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great customer service

  • Urbania G.
  • Verified HomeBuyer
  • September 22, 2023
  • Winter Haven, FL

Both my sales person and construction manager were great and kept me updated weekly with progress reports

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Brandon was great and did a fantastic job!!!

  • Raymond C.
  • Verified HomeBuyer
  • September 21, 2023
  • Green Cove Springs, FL

Brandon has been a big help getting our home up and running. He has jumped through hoops to make sure our home is top notch. I would recommend KB Homes to anyone. Thanks.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Abdul

  • Abdul S.
  • Verified HomeBuyer
  • September 21, 2023
  • San Antonio, TX

Abdul this is great experience with kb home team

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

New to Jax

  • Matthew H.
  • Verified HomeBuyer
  • September 21, 2023
  • Jacksonville, FL

Very happy with my purchase and how they handled everything and would definitely buy through them again

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Did not work with the builder

  • Anonymous
  • Verified HomeBuyer
  • September 20, 2023
  • Castle Rock, CO

We were very pleased with the interaction with the sales team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Such a satisfying experience

  • Ericka L.
  • Verified HomeBuyer
  • September 20, 2023
  • SAN ANTONIO, TX

This was my 2nd time buying a home and it was SOOO painless !!! David was an amazing communicator. Megan (my loan Officer) was very attentive and Josh my building contractor checked in weekly after I purchased my home! just an Overall EXCELLENT experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Home owner

  • Anonymous
  • Verified HomeBuyer
  • September 20, 2023
  • Stockton, CA

Thank you so much. Great works

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Norma G.
  • Verified HomeBuyer
  • September 20, 2023
  • Oakley, CA

Great experience throughout process

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB....a builder you can trust

  • Anonymous
  • Verified HomeBuyer
  • September 20, 2023
  • Jacksonville, FL

Buying a KB home was been a wonderful experience. I had some issues but the awesome people at KB were quick to respond and went above and beyond to get things done right. They are a builder you can trust. I love my home!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Satisfaction!

  • Victor R S.
  • Verified HomeBuyer
  • September 20, 2023
  • Jacksonville, FL

From the starting of the loan process with Beau to working with Inetha and Dustin the entire process was easy and simple to understand in purchasing our home! Thanks KB Team

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent buying & building experience in Boerne

  • Laura H.
  • Verified HomeBuyer
  • September 20, 2023
  • BOERNE, TX

My mom, sister and I built a KB Home in Shoreline Park and our experience was fantastic! From working with Paul in sales to Orlando in the studio for selections to Darin with our build, everything went great! We'll build again if given the chance!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Luis

  • Luis M.
  • Verified HomeBuyer
  • September 20, 2023
  • Clermont, FL

Estamos muy contentos de estar disfrutando nuestra vivienda nueva

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful home

  • Rachel S.
  • Verified HomeBuyer
  • September 19, 2023
  • Georgetown, TX

I am satisfied with the house. I have spent my money in the right place. Warranty team quickly resolved all the issues!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great team to work with!!

  • Julie G.
  • Verified HomeBuyer
  • September 19, 2023
  • Meridian, ID

I’ll never forget the day I walked into the model of one of the KB Homes. I met Greg, who made me feel so comfortable, and made me feel that it was possible to have my home built after the passing of my husband from the previous year. Then I met Drew. Who helped me every step of the way through the loan process. Drew was always there for me if I had any questions. Sean, the project manager was amazing. I’ll never forget, when I had my first walk-through before the sheet rock went up, I asked Sean, when do you think my home will be done. He said, “I can give you an estimate” in which ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Value for the price paid

  • Hung D.
  • Verified HomeBuyer
  • September 19, 2023
  • Manor, TX

Responsiveness to issues . Great work

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pain free experience

  • Julie O.
  • Verified HomeBuyer
  • September 19, 2023
  • Lake Elsinore, CA

This was a pain free experience. There was great communication throughout the process from first looking at the home to deciding which one we wanted then from going into contract to closing and even after closing. I felt home before I even moved in.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5