KB Home Reviews

KB Homes is so professional and attentive to our needs. They truly made us feel special and valued customers. I’m so glad we chose to work with them on building our first brand new home.

Price is affordable & VERY FRIENDLY staff

KB home is was amazing throughout the process. I am a first time home buyer and I could had not chosen anything better than KB home as my first home purchase. I got constant updates on how the house was coming along. Nothing beats seeing your dream home being built right in front of your eyes.

Very responsive on any requests. Customer service very nice.

Provide Excellent customer service and build your dream home!!!

Highly recommend purchasing a home through KB. Joe and Hector made the process easy and enjoyable.

Why buy a 30-40 year old house when you can get a brand new one at lesser/same price. A wide array of products available from condos to townhomes to single family homes. The community at Communication Hills is young and active with a lot of folks going out on walks late in the night with pets and children (safe neighborhood). Material quality is good and customer service post move in is amazing too.

Sales people and construction manager are top notch, very attentive to any concerns we had.

From selecting a plot to completing the house KB homes has amazing customer service. We would whole heatedly recommend them!

Awesome Builder that made sure the entire process was smooth and kept us updated on the status of our home.

This is the first time I have built a new home. I have enjoyed it so far and any issues that I have had have been resolved quickly. KB folks on site have been friendly and responsive.

KB was very attentive to all of our questions and took the time to walk us through our options for purchase with no hassle. Mick was with us from build to move-in and beyond and Pam made sure we were getting the best service and attention!

The builder used good quality materials.

Timely communication, great to work with!

Fast responding and well communicative team. Thank you

Good experience. From beginning to end process all were cooperative. Sales team mr cecillio, finance mortgage team mr paul, mr Brad and construction mhr mr eric. Thankful to all of them.

Over all interior and exterior details were on point by expected delivery date, thanks...

KB has been great throughout the whole process. Even after moving in KB follows up to make sure there are no issues and if there is anything needed. Any issues or questions have been handled in a timely manner. Great experience!

KB home was a very professional and all around Great company in every department! I felt like I was a part of the building process the entire time from signing and even beyond closing!

We are extremely happy with our purchase of our new home with KB Home. As a 1st time home buyer I am still blown away that I am a home owner. After spending 4 years in an apartment I never thought I'd be able to escape the Apartment life. That is until we stumbled upon KB Home and set a plan to make our dreams become a reality.

Everything was awesome ,No complaints

Rob, Jacquie and Sergio are assets to KB Homes...I couldn't have asked for a more caring and responsive team. My experience was like working with good friends.

Very pleased with all the process.

i picked a day that i would be home and the warrenty dept sent all subs requested in the time slot requested and they took care of all problems

If you had asked me if I were to be a KB home owner five years ago, I would have said you're joking. It seems KB Home has performed a complete 180, possibly by hiring new blood, but the upgrades and overall experience was as best as one would hope, especially being a new home buyer. Weekly updates by our agent Josh, was nothing short of impressive. To see our home progress week-by-week was quite the experience and added to our overall excitement in moving into our new home. Even though my wife and I visited the design studio 5-6 times, the staff (Allison) was absolutely the most patient and friendly person we'd run across in our entire KB Home experience. My wife was previously a home stager and designer from the bay area, so meeting her vision was something Allison had no issue assisting with. I was utterly impressed by the craftsmanship of the home in each of it's stages, especially when we did the initial walkthrough pre-drywall. It was impressive to see how fast the home was being built, with out issue. During the loan/underwriter phase, I was not feeling 100% with the communication between the lender and myself. It would have been better to be aware of all of the needed documentation at the beginning, rather near the end. As the process seemed extremely rushed and caused my wife and I to feel a bit stressed about ensuring we'd meet the escrow guidelines and title dates. The two lenders, Marcus and Scott were good, but the underwriting experience was pretty horrible, but didn't phase my overall 5-star rating, though please look into polishing up some of the processes leading to the underwriter phase. After move-in/construction complete, we did find a number of discrepancies, including some that weren't addressed such as the doors not fully closing due to the alignment of the knob and bolt. Rather than having someone come out, I decided to repair it myself. It seemed as though the speed in which the house was built did leave a little bit of quality out of play. Aside from the expected paint issues, there were a small number of issues that could have been prevented if the installer would have double checked their work. The KB representatives after move-in have been extremely helpful, even though I feel the issues should have been caught/repaired prior to move-in. I would recommend KB to anyone, especially due to the upgrade options. My wife and I spent about 80k worth in upgrades, which has helped us create our dream home (only wishing we had a 3-car garage option). ... More