KB Home Reviews

Trisha and Ed were amazing to work with. After we moved in is when we noticed craftsmanship issues and just the overall quality of work is not what I would say meets standards. We started to get issues fixed then that halted and we haven't heard back from anyone. The person who did our walk through said since it's after 30 days he can no longer help us and we needed to continue the process with Brandi, who has yet to return our call. Needless to say the sales office is amazing but the rest has fallen short.

Construction took a few months longer than the original projection, but the supply chains have been backed up due to COVID and are still running into issues. As for the house I love it! They did a great job, have amazing warranties, and were lovely to work with!

The translation to becoming a first time homeowner was amazing mainly because of KB Homes entire team from sales to construction was extremely helpful and responsive to all my questions or concerns.

Very helpful and always kept in touch.

Based on my experience with KB Homes, I would not go with these builders again.

We had great support from everyone. Our new homeowner orientation went great and Cecil was kind enough with answering our questions even after we moved in. To cap it all, the workers are very responsive whenever we call.

All staff were joyful to work with

Totally great experience from beginning to completion

Had a great easy time buying a KB home staff was great super was very helpfull sales counselor was wonderful.She was the best of all ,thank you Pam and Hope the mortgage loan originator for all your help buying a new home.

This is our first home buying experience, and KB Homes made it an excellent one

KB home was responsive in every step of the home buying experience. We love our new house!

KB Home does not provide high quality homes. We have quickly noticed all the shortcuts that were taken during the building process after moving in. It's obvious many of the subcontractors they hired were rushing and did not take pride in their work. So much so that they ended up firing the first crew and ended up hiring a new one, but a lot of damage was already done with the previous crew that they claim could not be undone. Additionally, they had delay after delay (it took 5 months longer than they said to get us moved in). Overall, this has not be a good experience. I would go with another builder. ... More

Sales person, designer and contractor have been good! Finance on the other hand was not good, terrible information and was not there for us at closing. Didn’t answer phone or call back on day of closing as we had questions. Customer service for warranty, has terrible lack of time in responding. A simple “ working on it” would suffice but she prefers not to respond at all. Poor cleaning of construction after being in the house.

Been in the house only a few months and we've already decided at the end of the year we're going to sell. Multiple issues including leaks, countertop issues, issues with appliances, paint issues , quality issues, customer service issues, landscaping issues, and more. Customer service has been extremely useless with the exception of one or two helpful incidents. I will never purchase another KB home in my life. What was supposed to be our forever home has now just turned into a short-term living situation.

Love our new home in Inspirada. KB did a good job! Our move was easy and smooth.

Get everything done before the settlement

We are extremely happy with our new home. We had a KB in California and wanted another home built by KB. We had a wonderful experience all the way through.

I have been very please with responses to any issues since I moved into the house, Shelbi does a great job.

my experience is great and they are helpful

Everyone involved in the home buying/building process was professional and easy to work with.

We need not have a good experience with this process, from the finance department to the construction supervisor in our neighborhood

Professional, know their work, did a great job

Fully satisfied their work

Overall good experience, would recommend purchasing from KB!

The KB team took care of us every step of the way!