KB Home Reviews

A lot of talk of doing the right thing not not much really being done. Still not finish with stuff promised would be done before closing and more issue keep being found and things falling part.

Good value for all you receive with the home. Would definitely donor again.

kB home’s made it a simple process! Everyone was friendly and helpful

Good customer connect. Issues handling. Finishing could be better. Overall good experience.

I booked the home Nov 2021 with a delivery commitment of May/June 2022; All things were planned accordingly in the covid era so delays due to covid is a mood point but the builder kept referencing to it and delivered the home in Nov 2022; So what that did to me a. Increased rates even with a rate lock b. The houses that was built and delivered was not per the waitlist order c. The discounts that lender can offer was not sufficient enough to cover the loss at closing d. I was renting the house and the timing was so off that i'am unable to rent For potential buyers in to the future, make sure the deliverables are given to you in writing. Things happen which is out of anyone's control but the response to the situation is critical and ask for prior history on how they handled it ... More

It was a good experience

Our home isn’t finished! It’s been 2 months since we closed.

From the start to finish it was hard no body had answers and one lie after another was spoken down to like I was dumb

Great overall experience, everyone was very helpful.

The salesman Rey S. made promises that he could not keep. He was at the Title company the day of closing he saw us and never spoke to us. Shows he really cared about us. $$$$$ (NOT)construction date was pushed back Repeatedly( six months)closing was a nightmare (it took 7 hours). I have been in my home 78 days and still have not got a thank you card or anything from sale’s or Kb thanking us for purchasing a home. There are to many people involved in the transactions. If I had not put time, money and effort into this house, I would have walked away. Advice to consumers, do your homework. As all home builders and sales people they are out for the money, they will say what you want to hear to close the deal. ... More

The KB homes team is very professional. And I absolutely want to purchase my future homes with them again!

My condo was finished and my keys were given on time and walk through was exceptional and very informative . The builder and his team was very responsive, timely and quick in troubleshooting. Overall it was a wonderful experience and ambiance atmosphere. Thank you and have a wonderful new year. SA

The home building process requires a lot of patience but is absolutely worth it in the end!

Great experience with kbhome! Good job.

We liked the design of the house, but had many issues during build and completion of the home. The completion date was more than 2 months longer than the latest "finish" date....a problem when moving from out of state, selling a home, and arranging for movers. The house was not finished at the time of the closing, and the cleanliness of the home was unacceptable. The trades' workmanship was sub-standard and sloppy. We have been living in the house for about 2 months and we still have repair people coming in to properly finish the house. It was a very poor building experience for us.

We had a great home buying experiencing with Jossie and Mark. They were diligent and made sure every question we had was answered

My sales associate was amazing, she kept me updated on the building process up until the end when the house was complete. But most of all she made follow up calls to see if I needed things to be repaired.

Okay buying experience. Fixes problems quickly that should have been fixed before closing.

I am so thankful for the support in the process to buy my home. I could made possible with Michelle help and assistance all the time. She is the best agent I ever work with.

Amazing nice work carried out.

I love my home im so happy with it! I would recommend kb homes to family and friends

The best experience. We were always updated and never had to wait very long for a response back from anyone.

Most of my issues are with KBHS. Very incompetent. My understanding is that since my closing they fired about half the KBHS staff at the regional office. Been 7 weeks since closing and still waiting for a refund for double charging me for an appraisal. Also still waiting for items that were not completed and have yet to be fixed. Overall the home is very nice and we like the area. Stay away from KBHS if you can. Reason I gave value for the price paid 2 stars is that they are currently selling my model for $20,000 less than I paid.

A great experience from working with Marianna to getting my keys. Good workmanship and quality.

Mark was very responsive with all questions and concerns we had, same with Kacey. Issues with house falling behind original schedule continued throughout the build that was very frustrating especially when balancing rate locks, apartment leases, and movers