What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 2447 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

2447 Reviews - 318 Communities

5 ★(1822)

4 ★(332)

3 ★(150)

2 ★(87)

1 ★(56)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating KB Home - The team was very patient and understanding

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Shetona J.
  • Moreno Valley, CA
  • January 14, 2020

The team was very patient and understanding

star-rating The best

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Mario V.
  • Conroe, TX
  • January 14, 2020

I want to thank your whole team for the smooth process and answering all my questions during the build . Thanks for getting us into our home before the holidays

star-rating Great service and Customer service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • John R.
  • Jacksonville, FL
  • January 14, 2020

Nothing bad to say about my experience

star-rating Enjoying a great home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Efrain C.
  • Gibsonton, FL
  • January 14, 2020

Great materials,awesome construction, very polite and everything finished on time. Also prompt answer to things that need fixing.

star-rating Great job

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Gerald M.
  • Saint Augustine, FL
  • January 14, 2020

Wonderful home

star-rating KB Homes cares

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • James W.
  • San Marcos, CA
  • January 14, 2020

As a first time home buyer, I was able to get the help and understanding I needed to buy a home. They worked hard for my satisfaction.

star-rating Happy in Murrieta

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ryan H.
  • Murrieta, CA
  • January 14, 2020

Very happy with the home. Dan the KB man did an excellent job and was extremely helpful. Highly recommend the homes and definitely recommend working with Dan

star-rating Good experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Polliana L.
  • Port Saint Lucie, FL
  • January 14, 2020

We moved into our KB home at Pine Trace a couple of weeks ago. My experience thus far is good. The team assigned to us are the best in business. Kathryn U., Kathy M., and Charles G. are ROCK STARS. Kathryn U. went above and beyond to make sure that we were heard and taken care of. Thanks Kathryn! Kathy M., and Charles are pro-active, efficient, and awesome with following through. I look forward to working with Charles through our warranty period. ... More

star-rating Monica weaver is the best

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Mackhara K.
  • Elk Grove, CA
  • January 14, 2020

At the beginning of this process was a wry stressful time . Being a first home buyer it is a learning experience. I had many curve balls and was able to overcome. But everything was worth it. It would of been a pleasure if I had Monica as a in home Lendor. She was so nice and was willing to go above and beyond for her client instead of being forceful and aggressive. Being forceful and aggressive drove me away of working with a in home lender . But Monica made this journey well worth it. Thank you Monica and kb family ... More

star-rating Good customer service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Miguel V.
  • Saint Cloud, FL
  • January 14, 2020

Almost perfect and the best customer service

star-rating KB Home - Excellent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Hieu N.
  • Jacksonville, FL
  • January 14, 2020

Excellent

star-rating KB Home - They help you every step of the way.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Victor G.
  • Live Oak, CA
  • January 14, 2020

They help you every step of the way..

star-rating Great Customer Service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Irvine, CA
  • January 14, 2020

KB Home provides customer services are the best. The technicians are very responsive and skillful.

star-rating My experience with KBHOME

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Pflugerville, TX
  • January 14, 2020

Great job

star-rating Over all buying experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Divya A.
  • Milpitas, CA
  • January 14, 2020

This is a great community and am very happy to have purchased a home with KB homes builder.

star-rating Love my home!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Desiree S.
  • San Antonio, TX
  • January 14, 2020

Great experience overall working with KB Homes.

star-rating Very beautiful house

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Steven J.
  • Georgetown, TX
  • January 14, 2020

KB has been there every step of the way. All the employees are very friendly and they build beautiful houses. If you have any questions at all there is always someone there to assist you, before and after you move in. It has been a great home building experience and when I am ready to build my next house I will be using KB homes again. ... More

star-rating Great Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jerry E.
  • Jacksonville, FL
  • January 14, 2020

The entire team was very helpful in securing the home as well as the home loan and insurance. Sales staff was very informative, the builder answered all my questions and whenever there was anything that needed attention, it was takes care of in a timely manner. ... More

star-rating KB Home - Excelente!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Aida V.
  • Davenport, FL
  • January 14, 2020

Excelente!

star-rating KB Home - KB team made the whole home buying experience simple and easy.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • San Jose, CA
  • January 14, 2020

KB team made the whole home buying experience simple and easy.

star-rating Construcción supervisor

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Alvaro Z.
  • Clermont, FL
  • January 14, 2020

Excellent customer service.

star-rating Very reliable & respond quick to my needs

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Danyala T.
  • Stockton, CA
  • January 14, 2020

The whole staff of KB was amazing , Michelle Christina & Gary helped me with my process they did a great job of making sure my needs were met , thank you !

star-rating 2nd KB home!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Chudy N.
  • Houston, TX
  • January 14, 2020

it's only been about 45 days but so far so good in this new house, no complaints at previous KB home so optimistic about this one as well ;-) will note however that KBHS (partially owned by KB Home) needs significant improvement in their transparency and professionalism ... More

star-rating Excellent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Gilbert F.
  • Ceres, CA
  • January 14, 2020

Very happy

star-rating Fantastic Experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Benjamin M.
  • Loveland, CO
  • January 14, 2020

We enjoyed the whole process from start to finish. Everything was on time as promised and everyone that helped us was very knowledgeable.

Narrow Reviews by Area: