KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 3365 homeowner reviews to learn why they are the right team to build your new home.
4.6 out of 5 stars
in all areas
3365 Reviews - 317 Communities
5 ★(2501)
4 ★(477)
3 ★(205)
2 ★(113)
1 ★(69)
Quality 4.5
Trustworthiness 4.6
Value 4.6
Responsiveness 4.6
star-rating Good
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The door is supposed to be bigger
star-rating Fantastic House
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
KB Homes helps you through every step of buying a house. Fantastic service and house.
star-rating Extremely Satisfied with Responsiveness!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Everyone on the Team, from the salesperson, financial team, and superintendent and customer service has been very prompt, helpful, and responsive.
star-rating They try hard to make the home buying as simple as possible
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Do your research to know what is documents are required before buying.It made things a lot easier for me.
star-rating Canoe Creek Crossing
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Outstanding customer service. Excellent service, we need something and they show up at the time they promise.
star-rating Great Experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
KB Homes was super helpful and very kind through the entire process of building my home.
star-rating Happy Happy Happy
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I love my home
star-rating KB Home - Verry good
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Verry good
star-rating Excellent communication and finished product
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
There is a reason KB home is rated so highly. Any new build is going to have some issues to overcome, but KB always communicated well and kept us informed every step of the way. Our home is very quiet and I love the finished we were able to pick out at the studio. ... More
star-rating KB Home - Great work and great people
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great work and great people
star-rating Very happy with our home purchase
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
My wife and I are first time homebuyers and we visited communities with almost every single builder in our area when we were home shopping and we strongly believe we got the best possible home that was available in our price range. The whole experience was very professional, from the initial sales team to the lender to the customer care team who helped resolve all of our minor issues after moving in. Would definitely recommend KB Homes to friends and family. ... More
star-rating Satisfied Buyer
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Ask questions as KB Home staff was always there to answer the questions I had. For a new buyer, ask staff or constriction manager, what other/prior buyers wish they had added: 9' ceiling, a light over the cink, an addition plug in the garage, larger patio etc... ... More
star-rating A fresh start
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
KB built us an amazing home with an amazing competitive price. With everything going on right now, they pushed through and helped us out with creating our forever home.
star-rating Great service
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The sales office is very helpful, Debbie sent e-mails to me regularly to update the building process. she replied all my questions very fast.
star-rating Wonderful Home
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We got very lucky this home was available when we went to look. We love it here and Jeff is amazing
star-rating First Time Home Buyers
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We couldn't be happier! Especially having a new home built to our budget. Most of the homes in our budget needed several thousands of dollars in improvement to get to what we were able to do with a new build with KB Homes. We loved working with Edgar. He made sure our needs were met and kept us up-to-date even with things that didn't go our way. We appreciate his honesty and being up front with us on changes and expectations during COVID-19. ... More
star-rating Excellent experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Excellent quality materials and build. Good options for finishes. Exceptional staff and customer service!
star-rating Great Builder!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great builder! I'd recommend for anyone!
star-rating KB Home - The whole experience was great
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The whole experience was great
star-rating 1st time home buyer
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Freddy the superintendent handle all my questions and concerns. During the final walk he made sure everything was perfect for me.
star-rating Completely Satisfied Homebuyer!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Jeff was great to work with. He was very thorough throughout the entire process especially on the final walk through. He was responsive and helpful throughout the entire process and we still are able to contact him for issues months after we moved in. ... More
star-rating 5 Star Experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The whole experience was excellent. You have an outstanding crew working for you from Rod, Ed and everyone else. I would recommend your company to everyone. We really feel like everyone went out of their way to make us feel comfortable. Each and every person we dealt with was professional and an expert at what they're doing. Thanks for the great experience KBi ... More
star-rating Home at last!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
KB homes compared to other homes in the Ontario Ranch area have large lots and spacious interior floor plans. The home has smart features and makes for comfortable living. Karen, the sales consultant, was experienced, informed, and very patient. She responded quickly to all of my concerns and needs. With the help from Karen, my realtor's assistance, my lender, and the title company, I am now a home owner! Thank you for making an affordable and spacious home built to last. ... More
star-rating Love My New KB TownHome
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
This is a beautiful community of townhomes and homes. Amber, in sales, and Eric, the super, are both very friendly and knowledgeable. I feel the design of the neighborhood, exterior and especially the interior of the home are well thought out. So many features and energy efficient too. I moved in over a month ago and I'm just as pleased today as I was the day I moved in. Definitely proud to own a KB Home. ... More
star-rating New home purchase
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
An overall great home buying experience.