KB Home Reviews
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Real Homeowners Say About KB Home
With an average rating of 4.5 stars, KB Home is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 11944 verified homebuyers to give you an honest look at what it's like to build a new home with KB Home. Read their unedited reviews, feedback, and complaints to help you decide if KB Home is the right builder for your new home.
Customer Reviews
Great experience!
- Ivan C.
- Verified Homebuyer
- February 03, 2023
- New Braunfels, TX
All the process was great, the whole team was excellent specially Joey he is the best builder manager ever, very responsive, professional and very patient
KB Home responded:
We're so happy to hear that you had such a great home-buying journey, Ivan! Joey and the entire team here at KB Home appreciate you taking the time to share your positive experience with us.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
The Greatest KB Home Buying Show in the World!
- Jose V.
- Verified Homebuyer
- February 03, 2023
- Surprise, AZ
Everyone from the start till the end were patience, professional and very informative! Thank you.
KB Home responded:
Wow, thank you so much for taking the time to share your positive KB Home experience with us, Jose! We're thrilled that you enjoyed your time working with us.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Painless Process!
- Belinda M.
- Verified Homebuyer
- February 02, 2023
- Hayward, CA
Buying a new home with KB Homes has been an amazing experience! From when I received a call from Kathy that it was time to select a lot to when I was handed my keys by Maricela. Every team member took the time to walk me through each step and made the home buying experience one that I will not forget. Thank you!
KB Home responded:
Thank you so much for choosing KB Home to work with you throughout your home-buying journey, Belinda! Kathy, Maricela, and the rest of our team are thrilled to hear that you had such an enjoyable experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Stress every step of the way - Price changes, Poor Quality, Fights with Contractors - UGH
- Anonymous
- Verified Homebuyer
- February 02, 2023
- Austin, TX
This was extremely stressful - starting with the price I was quoted going up $3k bc my salesman went on a vacation. Ktichen Tile was wrong had to be pulled out, wrong sales sheets, had to fight for the deposit I gave to Design Center to show on sales closing sheet, lots of errors financially I had to keep on top of. Contractor refused to fix problems pointed out my home inspector. They insisted I fly in for closing on 11/30 and the home was NOT even CLOSE to being able to close. Finally (still with problems left to fix) we closed 12/16 - Problems and stress every step of the way. Even Closing ...
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Excellent, thank you for all your assistance in building a great home
- KOTESWARA R.
- Verified Homebuyer
- February 02, 2023
- Seffner, FL
Excellent, thank you for all your assistance in building a great home
KB Home responded:
Welcome to your hew home, Koteswara! We're glad to hear that you had a positive experience working with our team.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home was awesome!
- Grace K.
- Verified Homebuyer
- February 02, 2023
- Erie, CO
The new build home buying process was awesome especially with a great team behind the scenes. Jossie!!!, Kelsey, Mark, Jordan have helped me make this experience memorable. Thank you!
KB Home responded:
We're thrilled to hear that you had an awesome time working with the team here at KB Home, Grace! Jossie, Kelsey, Mark, Jordan, and the entire team appreciate you sharing these kind words.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Sandra
- Doss B.
- Verified Homebuyer
- February 02, 2023
- Jacksonville, FL
Very professional staff! They were great through the whole process.
KB Home responded:
We appreciate your kind words for the KB Home team, Michael! Thank you so much for taking the time to share.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great home buying experience
- Anonymous
- Verified Homebuyer
- February 01, 2023
- Valley Center, CA
We had a great experience with lots of options for upgrades. Process was very straight forward. House is beautiful and exactly the amount of space we need.
KB Home responded:
Welcome to your beautiful new home! We're so excited to hear that you had a great experience with the team here at KB Home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
I have the most beautiful house in Las Vegas!
- Hardeep S.
- Verified Homebuyer
- February 01, 2023
- Las Vegas, NV
I am very happy with the purchase of my new home. My house is exactly as I was expecting. KB homes helped me a lot throughout the entire process. I am extremely satisfied with my home. I truly recommend KB homes. I have the most beautiful house in Las Vegas. The house of my dreams!
KB Home responded:
Welcome to your new home, Hardeep! The team here at KB Home is thrilled to hear that you love your house and are happy with your purchase.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
AWESOME
- Alexandra W.
- Verified Homebuyer
- February 01, 2023
- Lincoln, CA
Love buying KB Homes and will continue
KB Home responded:
Thank you so much for sharing your positive KB Home journey with us, Alexandra! We appreciate your kind words.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Snow shoveling, no drawers in Bathrooms. Not enough shelves in closets. I’m disappointed. I don’t feel I was given good information.
- Jeannie C.
- Verified Homebuyer
- February 01, 2023
- Castle Pines, CO
Disappointed with house purchase.experience & explanations of what was included.
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 2
Don’t do it !!
- Storm S.
- Verified Homebuyer
- February 01, 2023
- Las Vegas, NV
This is the worst quality of work. The worst response times, and the most problem I have ever had w a new build ever. I would never buy another KB home. Never
Total Score 2
Quality 1
Trustworthiness 3
Responsiveness 1
Kb
- Jennifer G.
- Verified Homebuyer
- February 01, 2023
- Patterson, CA
I love my house, and KB has been great at fixing any issues that arise
KB Home responded:
We're thrilled to hear that you love your new home, Jennifer! Thank you so much for sharing your positive experience with us.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great
- Luis L.
- Verified Homebuyer
- February 01, 2023
- Rosenberg, TX
Great experience, would highly recommend KB home to family and friends
KB Home responded:
We're thrilled that you had a great experience with the KB Home team, Luis! Thank you for choosing us for your home-buying journey.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
They gave me the house with many damages
- Yadira M.
- Verified Homebuyer
- February 01, 2023
- Haines City, FL
Everyone was kind, but the house has many things to fix and several details and they have not communicated or told me when they come…
Total Score 4
Quality 1
Trustworthiness 2
Responsiveness 1
wonderful
- Anonymous
- Verified Homebuyer
- January 31, 2023
- Katy, TX
Everything worked out great, everyone was helpful from the beginning to when I closed.
KB Home responded:
Thank you so much for sharing your great KB Home experience with us! We're happy to have helped you throughout your home-buying journey.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Homeower(s)
- Gustavo C.
- Verified Homebuyer
- January 31, 2023
- Converse, TX
We had good luck. Good timing, peace and quiet expedient service. An experience we never experience before, it was totally unexpected. The experience was magically great. It felled into place at a glance. This is experience we will never forget as long as we live. We will shiren this as a first, leap of faith, in a new chapter.
KB Home responded:
Thank you so much for sharing your home-buying journey with us, Gustavo! We're so happy to hear that we were able to provide a magical experience for you.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not as expected
- REPE1 a.
- Verified Homebuyer
- January 31, 2023
- Davenport, FL
Maria and Venassa from the sales office was great. But the other part of KB HOMES is very bad; they change the terms and conditions without notice and all for you benefit and to halo your fiscal year
Total Score 2
Quality 4
Trustworthiness 5
Responsiveness 1
Average Quality
- Anonymous
- Verified Homebuyer
- January 31, 2023
- Hughson, CA
Home is beautiful, however, there were a lot of little details that did not meet my expectations for the price paid. Cabinets had issues, crown molding had issues, flooring seems uneven in some areas.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Absolutely amazing and worth the wait!
- Brandon W.
- Verified Homebuyer
- January 31, 2023
- Marion, TX
It was an amazing journey especially being our first home.
KB Home responded:
Congratulations on your new home, Brandon! We're excited to hear that you had an amazing journey with the team here at KB Home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Issues
- Anonymous
- Verified Homebuyer
- January 31, 2023
- Gilroy, CA
there was some quality built issues with our home. We reached out to the customer service representatives to have the issues correct. They were good at accommodating the requests and fixing the issues.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Fantastic
- Anonymous
- Verified Homebuyer
- January 31, 2023
- Roseville, CA
Overall good buying experience
KB Home responded:
Thank you so much for sharing your KB Home experience with our team! We're glad to hear that you had a good overall experience with us.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great experience throughout
- Andrew P.
- Verified Homebuyer
- January 31, 2023
- Durham, NC
My home process has been amazing. Gavin T. has followed up every step of the way. Has been above and beyond from the perspective of a superintendent. Could not have been happier to fix the minor touch-up points to perfect my home even more. A fantastic process from the Sales and superintendent perspective to follow up on every little detail. It has me a very happy customer. Thank you.
KB Home responded:
We're glad to hear that you had an amazing home-buying experience, Andrew! Gavin and the rest of the team here are thrilled that you're so happy with your new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Amazing experience from the beginning.
- Diego B.
- Verified Homebuyer
- January 31, 2023
- Austin, TX
I loved my experience. Everyone was patient with me being a first time home buyer and not knowing the process at all.
KB Home responded:
Thank you so much for sharing your first-time home-buying journey with us here at KB Home, Diego! We're thrilled to hear that you loved your experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great value for the money.
- Anonymous
- Verified Homebuyer
- January 31, 2023
- Gilroy, CA
The value of the home, exceptional. Getting the final touches finished on home, fair.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Narrow Reviews by Area
- Austin, TX (1153)
- Boise, ID (53)
- Boulder-Longmont, CO (30)
- Bremerton, WA - Coming soon!
- Charlotte, SC (65)
- Dallas, TX (153)
- Daytona Beach, FL (108)
- Denver, CO (444)
- Fort Collins-Loveland, CO (40)
- Fort Myers, FL (42)
- Fort Worth, TX (37)
- Fresno, CA (213)
- Greeley, CO (15)
- Greensboro-Winston-Salem-High Point, NC - Coming soon!
- Houston, TX (1032)
- Jacksonville-St. Augustine, FL (605)
- Killeen, TX (29)
- Lakeland-Winter Haven, FL (343)
- Las Vegas, NV (1145)
- Los Angeles, CA (261)
- Martin-St. Lucie-Okeechobee Counties, FL - Coming soon!
- Melbourne, FL (73)
- Modesto, CA (117)
- Oakland-Alameda, CA (87)
- Olympia, WA - Coming soon!
- Orange County, CA (121)
- Orlando, FL (427)
- Phoenix-Mesa, AZ (535)
- Punta Gorda, FL - Coming soon!
- Raleigh-Durham-Chapel Hill, NC (295)
- Riverside-San Bernardino, CA (1223)
- Sacramento, CA (473)
- Salinas, CA (38)
- San Antonio, TX (1110)
- San Diego, CA (213)
- San Francisco, CA - Coming soon!
- San Jose, CA (161)
- Santa Cruz, CA (90)
- Santa Rosa, CA (38)
- Sarasota-Bradenton, FL (135)
- Seattle-Bellevue, WA (60)
- Stockton-Lodi, CA (219)
- Tacoma, WA (116)
- Tampa-St. Petersburg, FL (225)
- Tucson, AZ (285)
- Vallejo-Napa, CA (43)
- Ventura, CA (57)
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.