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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 9160 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

9160 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Gina and her team. Did a wonderful job. They answered all of my questions in a timely manner. Very helpful and she always had answered. . Thank you Gina and her team for helping me and my family.

  • Guadalupe M.
  • Verified HomeBuyer
  • August 25, 2023
  • Las Vegas, NV

Chase and his team help along the process along with Gina and her team. Once thank you for the support. We had some issues with my buyer in California. Gina and Chase help out and us their support. Thank you everyone for your help and support.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Watching your home being build was awesome

  • Antonio G.
  • Verified HomeBuyer
  • August 25, 2023
  • Menifee, CA

All of our questions were answered in a timely form.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We happy for buying the house

  • Ahmad A.
  • Verified HomeBuyer
  • August 25, 2023
  • Katy, TX

They are responsible on during buying house

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sandra

  • Sandra R.
  • Verified HomeBuyer
  • August 24, 2023
  • Belton, TX

I had a great experience with KB homes. Jeremy the project manager was wonderful, and I’m very happy that I was able to experience the process of building my home. Thank you KB Homes

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The inspection process was very thorough and prompt with excellent results.

  • Joseph Wayne H.
  • Verified HomeBuyer
  • August 24, 2023
  • Katy, TX

Rhonda and Trey were very professional and helpful during the buying and inspection process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Salerno home

  • Thuan Minh N.
  • Verified HomeBuyer
  • August 23, 2023
  • Round Rock, TX

Very good builder.The house is very nice.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB home

  • Johnathan B.
  • Verified HomeBuyer
  • August 23, 2023
  • Menifee, CA

Sara is the best sales agent or customers service agent in the company Chad is the best loan officer in the world every one of the ladies at the design center in Temecula are wonderful they made designing our home a blast we wish we could go to them and do it all again

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Communication and Process

  • Kevin P A.
  • Verified HomeBuyer
  • August 23, 2023
  • Las Vegas, NV

Very smooth building experience with KB. All my questions and concerns were addressed in a timely manner. The estimated build time and close date were very accurate. The whole process made purchasing a home feel easier than expected.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very good home buying experience

  • Bharath M.
  • Verified HomeBuyer
  • August 22, 2023
  • Murrieta, CA

Very good home buying experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB HOME

  • Jimmy N.
  • Verified HomeBuyer
  • August 22, 2023
  • Elmendorf, TX

I had a very professional experience and would highly recommend purchasing a house from KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Stephen and Teddy are the best!

  • Reuben S.
  • Verified HomeBuyer
  • August 22, 2023
  • Fuquay Varina, NC

Teddy is the man! He is very responsive and helpful. I highly recommend him for all your issues. Now Stephen is the man as well! He’s quick, decisive, and is helpful for helping you follow up when you have any issues with your loan. Birchwood is an awesome place to call home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The experience was amazing. They are very quick in response.

  • Fnu S.
  • Verified HomeBuyer
  • August 22, 2023
  • Phoenix, AZ

The experience was amazing. They are very quick in response. Construction is really good.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love our first home!

  • Anonymous
  • Verified HomeBuyer
  • August 22, 2023
  • Manor, TX

This is my first home purchase with my husband and it was very easy. We loved working with the sales and construction team. They were all so helpful and professional. They explained everything in detail and we never felt overwhelmed. The loans department was a bit more of a challenge. Our close date was pushed out a week because they had their numbers incorrect however my husband caught all the inconsistencies and we were able to get everything squared away. Overall, we enjoyed our purchase experience and working with KB. I would just tell everyone to read every document and look at all your ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Bobbie

  • Bobbie A.
  • Verified HomeBuyer
  • August 22, 2023
  • Roseville, CA

We love our home. How come no street lights?

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love our home hated finance division

  • Paul R.
  • Verified HomeBuyer
  • August 22, 2023
  • Jarrell, TX

The home and construction team is awesome. However we do not recommend using the KB home finance it was a constant roller coaster. Work from home does not work. This was the 4th home we’ve bought using VA and this was by far the most difficult process because of the finance department. Everything else was awesome! So glad they finally got it together so we can enjoy our beautiful home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great.

  • Raphael E.
  • Verified HomeBuyer
  • August 22, 2023
  • Katy, TX

I bought my first home from Kbhome and had a lot of good experience. The experience made me go back for my second home. Kbhome build quality homes and styles for astonishingly good prices. I worked with two remarkable persons Mr Douglas and Trey. This two people were great and made my buying process even better. Their dedication to ensuring that my expectations were met is outstanding.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great home buying experience!

  • Brandon P.
  • Verified HomeBuyer
  • August 20, 2023
  • San Antonio, TX

Joe, Sergio & Juan made the home buying experience very smooth from beginning to end!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We felt that the office and building engineers kept us abreast of all work being done.

  • Anonymous
  • Verified HomeBuyer
  • August 20, 2023
  • Henderson, NV

Overall experience was very smooth.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Harold

  • Harold C.
  • Verified HomeBuyer
  • August 18, 2023
  • Humble, TX

Wonderful helpful attention to detail hands-on nice

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Superb

  • Omar K.
  • Verified HomeBuyer
  • August 17, 2023
  • Las Vegas, NV

KB builders is fantastic and reliable. My wife and I enjoy the home and felt the experience with KB was beyond our expectations. They are professionals and very responsive to any issues we bring up.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Largest Purchase but an experience we will never forget...

  • Albert S.
  • Verified HomeBuyer
  • August 16, 2023
  • Las Vegas, NV

Would like to start by saying, "Thank You" (or "Mahalo!!!") to the whole KB Home team that made this happen. The whole process was tough and rough but the end results is a dream come true. Although, we are in Las Vegas, also referred to as the 9th Island, our home is our paradise. With the help of our Mortgage Originator, Annie and our KB Sales Rep, Jeffery who both were terrific and worked hard in working their magic to make this possible. We can't forget Melissa (KB Sales Rep) who also stepped in to help and answered our questions when Jeffery was out. The best process of it all was at ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Jack

  • Jack H.
  • Verified HomeBuyer
  • August 16, 2023
  • Las Vegas, NV

We were kept informed every step of the way. Home was ready & done ahead of schedule. We love it!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Review

  • Eddie C.
  • Verified HomeBuyer
  • August 16, 2023
  • Menifee, CA

Great experience, great staff, good quality material.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

great

  • Charles R.
  • Verified HomeBuyer
  • August 16, 2023
  • Casa Grande, AZ

Everything great went as it should

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sales staff, superintendent and customer service staff are awesome

  • William M.
  • Verified HomeBuyer
  • August 16, 2023
  • Wildomar, CA

This is my first KB Home and it’s the best home I’ve ever owned. I’ve owned a DR Horton home and the workmanship was poor and the customer service was very poor. Love my new KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5