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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 8814 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

8814 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Great experience! We absolutely Love our KB home!

  • Yvette S.
  • Verified HomeBuyer
  • January 14, 2026
  • Escondido, CA

We purchased a KB home starting in July. From pouring the foundation to the final walk-through, all the KB staff were awesome! They listened to our needs/concerns and quickly worked as a team to make it a great home! The sales team is so nice and genuine. The construction team kept us updated every step of the way. The mortgage team was phenomenal. They communicated well and even researched to get the best deal. KB has an outstanding customer service team. Any questions or needs are immediately followed up on. We love our home and are so grateful we found this KB community!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Everything went great until after we did our walk thru with the builder. since then they have not been out to fix items spotted during the walk thru. we have had appointments set up they never show up or call.

  • Edwardo H.
  • Verified HomeBuyer
  • January 08, 2026
  • Patterson, CA

Overall, everyone was great. We really enjoyed working with Melva, Phola and Lizette.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 2

That was pretty good experience

  • Vitalii T.
  • Verified HomeBuyer
  • January 07, 2026
  • Antelope, CA

As a new home buyer we really appreciate KB Home for all help during process of closing. We love our home, good quality and price

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Building Experience

  • Linda D.
  • Verified HomeBuyer
  • January 07, 2026
  • Converse, TX

The experience and joy of watching my home being built, and having a good lender that kept me informed on the process of my loan.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Excellent customer focus

  • Hector C.
  • Verified HomeBuyer
  • December 20, 2025
  • Spanaway, WA

Had a great experience with the entire term. The on-site representative who walked me through the different offerings, the foreman giving me updates on the construction, the loan officer constantly communicating and treated changed and what I could expect to be my payments and close costs. Everyone was really involved and extremely responsive whenever I called it email with any questions.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

N////A

  • Carson F.
  • Verified HomeBuyer
  • December 18, 2025
  • Alvin, TX

Good experience, hope everything works out like it’s supposed to and I am taken care of

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Smooth process from beginning to end

  • Andrew F.
  • Verified HomeBuyer
  • December 16, 2025
  • Maricopa, AZ

Great value for the price … great location

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Easy Purchase

  • James H.
  • Verified HomeBuyer
  • December 16, 2025
  • Converse, TX

This was an extremely easy home purchase. Everyone worked hard to get me into a new home in about six weeks from my initial phone call. Great Job KB.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Customer service review

  • Nikola P.
  • Verified HomeBuyer
  • December 12, 2025
  • La Marque, TX

Both Cole and Andrew were very responsive, friendly and helpful throughout the whole sales process.

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Great service!

  • Diveanne M.
  • Verified HomeBuyer
  • December 11, 2025
  • Alvin, TX

The team was very helpful with the entire process. My loan officer Andrew, and builder Blayne were open to communication and available to help when needed. 10/10 experience

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great follow-up!!

  • James G.
  • Verified HomeBuyer
  • December 11, 2025
  • Saint Augustine, FL

We found a few issues during our walkthrough and within the next few weeks, reported them to the Superintendent and they were all taken care of quickly.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

It was a great experience, I would definitely recommend KB homes

  • Kenneth R.
  • Verified HomeBuyer
  • December 10, 2025
  • Von Ormy, TX

KB homes sales people were honest and trustworthy and gave quick answers to all of my questions

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

It was a good experience.

  • George C.
  • Verified HomeBuyer
  • December 07, 2025
  • Seagoville, TX

When you buy a home, make sure to look at all the little details. Things you don't normally notice until you start living in the house.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Model Home

  • Daniel C.
  • Verified HomeBuyer
  • December 05, 2025
  • Parrish, FL

I purchased model home, move-in-ready. Furnished and all! I did not have the full builder experience, but since I’ve been here the project superintendent Dave, has been great. We noticed minor things after moving in, but he’s been really responsive.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Review for KB Home – New Home Purchase

  • Yuan J.
  • Verified HomeBuyer
  • December 05, 2025
  • Santee, CA

We recently purchased a home from KB Home and overall, we are very pleased with our decision. The house itself is fantastic, and we absolutely love it. We have had a great experience with the property, and one standout feature has been the leadership and service provided by Abraham, who is the property manager. Abraham has been incredibly responsible and attentive to our needs, always offering his help with a friendly and professional attitude. However, there are a couple of issues that we urgently need to address: The ventilation system in the master bathroom is not functioning properly. ...

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Farah

  • Farah G.
  • Verified HomeBuyer
  • December 02, 2025
  • Lake Stevens, WA

We just moved into our dream home thanks to KB Home, and we couldn’t be happier. Every step of the process felt supported, thoughtful, and transparent. Watching our home come to life made the experience truly special. Thank you KB Home for turning a dream into reality!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Satisfied homeowner

  • Jack H.
  • Verified HomeBuyer
  • November 26, 2025
  • Durham, NC

Has been a very good experience:home is solidly built,well insulated,appliances+faucets+water pressure +functional features all good so far.Very happy

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Happy to be a member of community.

  • Raju K.
  • Verified HomeBuyer
  • November 25, 2025
  • Manor, TX

I recently bought a house from KB Home and had a great experience. The process was smooth, the team was helpful, and the construction quality is excellent. They kept me updated throughout and made everything easy. I’m very happy with my new home and highly recommend KB Home.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Excelente first time owner experience

  • Anna M.
  • Verified HomeBuyer
  • November 25, 2025
  • Laveen, AZ

KB Home did an excellent job building my house. The quality of the work, clear communication, and overall experience were all great. The team kept me updated throughout the process and made everything smooth from start to finish. I’m very happy with my new home and would definitely recommend KB Home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Second home - 100% improvement

  • Anonymous
  • Verified HomeBuyer
  • November 19, 2025
  • Palm Coast, FL

This is the second home we bought from KB Homes and this time the experience and workmanship were dramatically better than last time. Melissa and Richard where amazing when it came to accommodate our request and where always ready to come back to resolve issues and are still on top of it. We appreciate all the help and consideration.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

The builder was very cooperative in resolving the issue.

  • Anonymous
  • Verified HomeBuyer
  • November 19, 2025
  • Las Vegas, NV

Everything went smoothly. Be careful during the home inspection; there may be some minor issues that need to be fixed. The builder will help resolve the issue quickly.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Happy with the outcome

  • Angelica C.
  • Verified HomeBuyer
  • November 13, 2025
  • Katy, TX

We had a great experience building our new home with KB Homes. The quality of the work is excellent, and everything turned out just the way we hoped. After moving in, there were a few small issues that came up, and while communication was a little delayed at times, everything was eventually taken care of and resolved. Overall, we’re very happy with our new home. A special shoutout to Eli, Charles, Tasha — they were amazing to work with! Friendly, knowledgeable, and always willing to help. Would definitely recommend KB Homes to anyone looking to build a home.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 3

Great support

  • Dominique E.
  • Verified HomeBuyer
  • November 11, 2025
  • Henderson, NV

From the beginning to end we had a great experience. Lots to learn when you are a first time home buyer and KB really walks you through each step of the building process.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Excellent!

  • Jill M.
  • Verified HomeBuyer
  • November 07, 2025
  • Maricopa, AZ

Everyone was amazing, especially Sales and the KBHS group. Construction was good, really liked the Superintendent. His workers are not the best when it comes to straight walls and installing showers properly. Also whoever did the landscaping did not properly grade it in the front yard but Warranry is incredible and they are coming out to take care of it! Overalll an excellent experience!

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Love our new home.

  • Marcus N.
  • Verified HomeBuyer
  • November 07, 2025
  • Round Rock, TX

Great home buying experience. Thank you KB Team!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5