KB Home Reviews

Process went very smooth from start to finish.

Overall, the home buying process was seamless. The KB home team was very professional and communicated with me throughout the entire process. I have encountered some minor issues where some has been addressed due to contractor errors. There are some that I have encountered and are awaiting resolution. In comparison to some of the horror stories that I have heard I am thankful for only minor problems. I do get a third party inspection and will get another closer to my one year mark.

A Mostly Wonderful Home Buying Journey with Room for Improvement Overall, my home buying experience was very good, largely thanks to the excellent people involved, though the final product's workmanship left a bit to be desired. The human element of this process was truly exceptional. The entire team made the journey enjoyable and manageable: Brad was outstanding in sales. He was knowledgeable, attentive, and made us feel comfortable and confident from our very first visit. His professionalism set a high standard for the entire process. Heather was a fantastic liaison. She was incredibly organized, responsive, and always ready to help navigate the many moving parts of the build. She was a true advocate for us! Rachel at the Design Studio was a pleasure to work with. Her expertise and guidance made the selection process fun, and the materials we chose for the home were of very good quality and exactly what we wanted. While the team and the materials were excellent, the workmanship fell a little short. We had a few problems that were somewhat frustrating to deal with after we moved in, ranging from minor cosmetic flaws to a couple of more significant items that needed fixing. While the problems were eventually addressed, the need for these fixes detracted from the otherwise stellar experience. It's a shame that the high-quality materials and excellent design studio selections weren't matched by equally high-quality execution in every detail of the build. I would absolutely recommend this builder based on the exceptional sales experience, the high-quality materials, and the outstanding support from key team members like Brad, Heather, and Rachel. They are a massive asset. However, future buyers should be prepared to be diligent with their inspections, as the workmanship quality needs a little improvement to match the rest of the fantastic home-buying experience. ... More

Over all are good just the price of the house so high

My son, and I bought a home together. We loved the idea of a “new build.” We did not create our home from the ground up, but, we did find a “move in ready” property. We had a seamless experience, because of that. Amanda walked us through the property, and was in full contact with us, as well as my agent, throughout the whole purchasing process. She was just an email, or even a phone call, away. Still is!!! Jesse, the superintendent, did a thorough walk through with me, and showed me all of the features, and how they worked. I needed repair to my garage door, and Jesse handled that for us in less than a week. Everyone we have encountered, on our home buying journey, has been informative, caring, thorough, and trustworthy. I feel that I can call them all friends, and that I can always email, or call them, whenever I need them. That’s such a great feeling! Highly recommend checking out the new KB HOMES!!!!! ... More

The finance team was the best part as they went above and beyond any questions I had. They were right on and transparent with all costs.

quite nice area need more trees

From the beginning to the end, I had no complaints. Everyone involved in this process was always available to answer questions or concerns. Everything went smoothly. I couldn't have asked for anything more! Great job KB Home!

Lots of helpful information throughout the process. I always had a question answered no matter the complexity. Home was ready to move in and no issues whatsoever.

Everything were very transparent, very professional and good quality. I highly recommend KB Home.

Overall the building process was better than we anticipated. Communication and follow up was excellent. We appreciated the attention to detail and were very pleased with the final outcome.

I hope KB Home can still work with outside mortgage lender and still offer incentive credit to qualify buyers !

David, Laura, Belle all of them are very nice and very helpful

Response time is slow for minor repairs.

Overall, a great experience. Professional and problem solving staff. Would definitely recommend to others.

Overall, excellent experience. Overall good quality. Our only issue was after we signed a contract for what was selling price, a week later prices were dropped substantially but we were stuck to the contract we signed. We probably would've upgraded if they would have allowed us. Other than that, we love the home.

Everyone from Sales, Melva to loan process with Phala and Studio, to construction and Danny's team were amazing, responsive and knowledgeable.

My sales agent Vanessa was great. Gina loan agent was amazing and Henry the superintendent was great. Always right there to answer question and made sure things got corrected in a timely manner. Customer Service needs work

My inspector missed plumbing issues that should have been hound.

The sales team was incredible in keeping me updated with the progress of my home. The construction foreman was AMAZING in taking the time to walk through everything with me and my realtor. Truly very happy with my overall experience with KB and would highly recommend them as a builder

The team I worked with was amazing. They made my home purchasing experience a good one. They were quick to respond to any concerns or questions that I had. I had minor cosmetic concerns with the home, but nothing major. Besides, the superintendent was quick to respond to those concerns. Overall, I am happy.

Sale process was very smooth. I especially like the Energy Star rating and efficiency features of the house. I had a few minor issues but they were very responsive to getting things fixed.

That was great experience in building new home from 0. KB builders doing a great job.

Rick is very responsive and takes care of the issues promptly we find after we moved in less than two months ago

Carlos of KB was an amazing point person for everything related to the home. He was able to talk phone calls of questions and concerns in a positive manner and always got the issue resolved timely. The experience with him leading the way for KB was amazing.