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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 8814 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

8814 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Beyond expectations

  • Stephen M.
  • Verified HomeBuyer
  • September 19, 2025
  • Sacramento, CA

My wife and I can truly say our experience purchasing our lot and building our house was truly amazing. From the upgrade and design to the building process we were weekly updated . Upon completion we were signed off by John and he was so patient. There are minor issues but Rob our concierge always come to the rescue. Our sales headed by Dale and Courtney plus Mitch , Rodrigo and John saw to it that all our requests were given attention. The loans officer , Jim tried his best . Overall experience , we give them 5 Stars . Thank you KB Homes for bringing our dream house into reality.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great home!

  • Francis G.
  • Verified HomeBuyer
  • September 16, 2025
  • Federal Way, WA

My wife and I had a great time picking out the specific interiors for the home. We couldn’t wait to move in and now that we have moved in we love living in this area.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Working with excellence

  • Yvette B.
  • Verified HomeBuyer
  • September 12, 2025
  • Lake Elsinore, CA

Working with KB Homes team is a full service builder from start to finish.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Was very excited about owning a new home

  • Edgard G.
  • Verified HomeBuyer
  • September 09, 2025
  • Hockley, TX

Experience was okay, first time buying a new home.

Total Score 5


Quality 3

Trustworthiness 3

Value 5

Responsiveness 5

Builder Review

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2025
  • Las Vegas, NV

Everyone was very responsive in addressing any questions or problems we had which we appreciated.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Builders you can rely on!

  • Isaac C.
  • Verified HomeBuyer
  • September 07, 2025
  • Auburn, WA

If you are looking for a personable experience KB Home is the builder to go with! The whole process really felt intimate and personalized. Nothing but a great experience from initial contact to getting our keys. Highly recommended!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Nice floor plan

  • James V.
  • Verified HomeBuyer
  • September 03, 2025
  • Land O' Lakes, FL

The layout of the home is wonderful. Wide open space. The finish carpentry was sub-standard but Robert was on top of it and had the problems resolved. I wish there were more options at the design center for light fixtures.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great

  • Kadejah F.
  • Verified HomeBuyer
  • September 03, 2025
  • Spring, TX

Thank you to Sapna, Tanika, Dustin, Bria and Shelby.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

santokh

  • Santokh S.
  • Verified HomeBuyer
  • August 28, 2025
  • Manteca, CA

Thomas was always helpful , was available throughout the process . kB homes are beautiful

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Building Asset and Acquisition Manager

  • Anonymous
  • Verified HomeBuyer
  • August 26, 2025
  • Chapel Hill, NC

In my role as Building Asset and Acquisition Manager at Community Home Trust, I work with Site Superintendents for newly constructed homes that are being added to our inventory. We are very appreciative of the partnership with KB Homes at both Stanat Place and Bridgepoint developments.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Overall good

  • Bruno F.
  • Verified HomeBuyer
  • August 22, 2025
  • Sanford, FL

The whole process went pretty smoothly, and we’re very happy. There are some minor issue with the house after the closing, and it’s been taking long to solve them.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Experience was smooth and in a timely manner.

  • Cleotide M.
  • Verified HomeBuyer
  • August 18, 2025
  • San Antonio, TX

My experience with KB Home was pleasant with the builders the Realtor, the whole KB team was great. The experience was done in a timely manner and responses were done quickly. I would definitely recommend KB to my family and friends.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Denise

  • Denise V.
  • Verified HomeBuyer
  • August 13, 2025
  • Las Vegas, NV

Hello, my name is Denise. I recently purchased a property with KB. The whole process was very smooth. I like that Chase with always in communication with us. Send us pictures every week to see the status of the home.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Troy, Sharlin and jackie did a great job

  • Jennifer E.
  • Verified HomeBuyer
  • August 12, 2025
  • Tucson, AZ

Troy, Sharlin and jackie did a great job

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

NA

  • Jessica D.
  • Verified HomeBuyer
  • August 06, 2025
  • Katy, TX

Was a quick close which we are grateful was able to happen

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great Community living

  • Farzana I.
  • Verified HomeBuyer
  • July 31, 2025
  • Round Rock, TX

I loved my home buying experience with KB, right from Sales to Design Center to Construction updates and closing, everything was seamless and meticulous. It is well worth the investment. The only recommendation I have is to match the home price with current market price and the price of similar homes being sold in the community

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Easy from start to finish

  • Larry B.
  • Verified HomeBuyer
  • July 30, 2025
  • Lancaster, CA

After sale support very good

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Jesamine

  • Jesamine B.
  • Verified HomeBuyer
  • July 30, 2025
  • Antioch, CA

Nice home to live in.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Stacy

  • Julie C.
  • Verified HomeBuyer
  • July 09, 2025
  • Palm Coast, FL

Stacy kept me updated on all aspects of the build and any issues she ran into.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

HOA is difficult and in reaponsive

  • Patrick S.
  • Verified HomeBuyer
  • June 28, 2025
  • Lillington, NC

I submitted to HOA for approval of fencing the first week of May. It is the first week of July and I’m told it will be up to another 45 days for a decision. This is unacceptably. It appears the HOA management company, AAM is not here to help And support the buyer but is here to “CONTROL” the buyer. It spoils an otherwise beautiful experience

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Good

  • Wayne T.
  • Verified HomeBuyer
  • June 27, 2025
  • Tucson, AZ

Yes I would like other home buyers to know please no more surveys thank you very much for your help

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great experience. Beautiful home.

  • Cassie H.
  • Verified HomeBuyer
  • June 12, 2025
  • Tolleson, AZ

James and Robert were great to work with. Very patient with all of our questions and requests. We love our new home. Everyone we worked with through KB Homes was great. Would buy again from them

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Saguaro heaven kb homes

  • Ivan C.
  • Verified HomeBuyer
  • June 04, 2025
  • Tucson, AZ

Moving in i had little stuff to be fixed here and there but still love the house,

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Love our Custom Homes, it was the best 8 month wait.

  • Anonymous
  • Verified HomeBuyer
  • June 04, 2025
  • Surprise, AZ

The customization was great, the other buiulders were not offering that option. We got to add or subtract everything we wanted. No package upsells. The options were great, there could have been a few more, and the cost of some of the upgrades were priced a little too high for us. We did them after close for cheaper. But the attention to detail we had with our Superintendent and the Sales staff the KB realtor was one of a kind and really made this experience amazing for us. The home is beautiful we are in love with it! we kept remembering that every builder uses the same crews to build their ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great experience

  • Alyssa L.
  • Verified HomeBuyer
  • June 04, 2025
  • Vacaville, CA

We love our new home and thankful that it worked out. Everyone was helpful through the process and shout out to Brielle for looking out for us and being so attentive. We had a very bad experience with another builder and when we walked away from that, we were blessed to find KB Homes. The experience was totally different and very good. We are so thankful that we chose KB Homes!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4