KB Home Reviews

Buying my first Home should t had been so stressful. And now that I’m close and paid my payment I can’t get my contact person on the phone. Sad but never again.

The sales, loan and design teams at KB homes are excellent. The construction and warranty teams fall flat on providing services and communicating updates.

KB Home is there to help you achieve your goal to be proud homeowners.

KB had a lot of supply chain and labor problems as did all builders. So they rushed the inspection process to get to closing and get my money. After that it has been like pulling teeth to get them to finish the items that they PROMISED to take care of. Now that winter has set in I expect most items will not be addressed until spring. In retrospect, I would recommend have your own inspector submit a report before closing and to not close until the items are addressed. Don't count on KB to fix things after you close. And they continually harassed me top submit this review, so here it is.

I recently purchased a single-family home at south side of greater Seattle. The process has been smooth. Loan and finance team are very supportive (Neal Prasad & Belle). I did shopped around but so far no financial institution can match their package. The sales office are very accommodating and professional (Jerry Farfan). Customer service and after sales support is amazing . Jeff gave us a really nice and detailed home orientation and tour. He regularly checks on us in case we need anything and he responds promptly for inquiries and requests. The quality of the homes are high class.

Nothing to complain about. They delivered what they promised. Happy with the community I purchased in. I will buy from KB again. No doubt about it.

The best part was that Valerie kept us informed with weekly updates

Kb homes are affordable compared to other builders in LV. They have beautiful floor plans and so far I’m enjoying my new home. My dream of finally buying home has come true.

Overall very much satisfied with the builders and home is worth the money

We appreciate the service a lot.

People working at KB are very friendly, professional and patient.

Good experience buying from KB homes

We feel that the workmanship is not too good, because we can feel many nails on the edges of the carpets. so we use hammer to make the nails flat . and also the sliding door of the bathroom was not installed properly , but after moving it was fixed.

Handoff delays , takes about 45 days to fix any issues reported during close.

The product is according the price.

I had a wonderful experience with KB sale staff and loan processing. I just wished KB has better workmanship and materials. However, KB representative is willing to work out the issues and make sure it would be taken care of. Overall, I am happy with my new home. There are many more years to come. So I will have to wait and see.

Very Good builders and great service.

We had a seamless experience with closing our new KB Home in Folsom Ranch. The KB home team was proactive in resolving our queries. They followed up from time to time to update on the status of requests and made sure that we were completely satisfied with the resolution. Would highly recommend KB Homes!

Buying a house to kbh over all is ok.

Every single person along the process was helpful. From the salesman, to financing, to contractor. The process was easy. Everyone worked with us. And even after we moved in everyone was still helpful.

Outstanding,Outstanding, from the beginning to the end of closing and afterwards, from the sales office to the loan officer and to the site supervisor

Overall, the sales experience was a delight and I can't speak highly enough of Tanya and other members of the KB crew I have had dealings with. The floor plan is perfect for my needs and it's a wonderful area, neighborhood and neighbors. While I understand the current labor and supply issues have taken their toll and caused delays, there has been considerable post-signing lack of communication and getting issues resolved that - IMHO - shouldn't be that major of an issue. I keep hearing "we're working on it," "I'll get back to you." Yet they don't. Yada, yada, yada. My advice? Don't close until all is finished to your satisfaction. Otherwise it might be months before those literally minor but important issues that you have paid for are finally resolved. ... More

Smooth experience. Angelina was always quick to respond and treated us great. Trevor sent updated frequently, so we know the process every step of the way.

This was a struggle from beginning to the end! Terrible workmanship and finishing on the home. The caulking and paint job was so horrible, I’m having to call warranty office every week. I’ve already found a water leak in my kitchen within a month of moving in. My walls were cracking even before I moved in. The warranty rep for this communique has been great in responding to issues and making sure it is resolved as soon as possible but if I knew what I know now, I never would have purchased a home with KB. The construction team don’t care and they will lie their way through any questions. They are careless, and won’t own up or fix construction mistakes when you point it out. Never again! This was an expensive lesson for me. ... More

Everyone was great. Still some issue with the house but Josh has been very helpful.